Service Desk jobs in Eagan, MN

Saint Paul, Minnesota

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Today

Job#: 3044405 Job Description: Desktop Support Analyst Remote Tasks Provide timely and consistent IT phone-based user support Maintain high-quality end-user experience Meet real-time service objectives (RSOs) Ensure proper documentation and escalation of incidents and requests Respond to incidents and service requests within defined RSOs Document troubleshooting steps and resolutions Escalate issues appropriately Maintain knowledge base accuracy Follow security and identity verification procedu

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Full-time

$21 - $28 per hour

Service Desk Support Analyst

Hybrid in Saint Paul, Minnesota

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17d ago

Service Desk Support Analyst Location: Saint Paul, MN (Hybrid) Job Description: Client is seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including, but not limited to, password resets, account unlocks, troubleshooting Windows and macOS issues, VPN support, Microsoft 365 support, printer assistance, and incident triage. Services are anticipated to

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Contract

Depends on Experience

Service Desk Analyst

Remote or Arlington, Virginia

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Today

job summary: Serve as a Service Desk Analyst for Randstad Technologies, providing Level 1 IT support to customers through phone support and remote access. Responsibilities include assisting end users with basic technical issues, troubleshooting workstations, and supporting VPN and RDP connections. Prior experience or training with workstation support, VPNs, and remote desktop tools is required. Shifts: 7:00 AM - 4:00 PM EST (Monday-Friday) or 11:00 AM - 8:00 PM EST (Monday-Friday) location: Te

Full-time

USD16 - USD16

Cloud Service Desk Engineer

Remote

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3d ago

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

USD 78,537.00 per year

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

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25d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

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Contract

$20 - $25

Service Desk Support Analyst | W2/1099 | For Current MN Residents Only | No C2C

Remote

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25d ago

NOTE: APPLICANT MUST BE ON OUR W2 or 1099 AND CURRENT MN RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Support Analyst Location: Remote with rare on-site meetings (On-site meetings will be planned in advance) Duration: 12 Months with Extensions Interview: MS Teams Job Description: Seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including

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Contract

Depends on Experience

Help Desk/Desktop Support Analyst

Saint Paul, Minnesota

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Today

Description I am looking for a Service Desk/IT Support Specialist to join a great team. You will be onsite at their corporate office in St. Paul, MN. This person will be the first point of contact for all inbound IT support. You'll troubleshoot issues across Active Directory, VPN, email, remote access, hardware, and user accounts, while escalating more complex issues to Tier 2 and engineering teams. What makes the role different is that the person will also have the opportunity to help build the

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Full-time

USD 19.79 - 22.91 per hour

IT Site Support

Minneapolis, Minnesota

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Today

Description Create, maintain and support standard Windows and Apple desktop configurations to be used organization wide Research and develop new standard hardware and software for use in the enterprise environment Analyze intermediate to complex problems and recommend hardware and software solutions as needed Partner with specialty teams to provide quick, high quality custom solutions when needed that are aligned with IT standards and controls Accurately monitor and track hardware and software i

Full-time

USD 28.00 - 28.00 per hour

Atlassian Implementation Engineer

Eagan, Minnesota

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Today

Description We are looking for an Atlassian Implementation Engineer. This role you will lead end-to-end internal implementation and configuration of Atlassian products including Jira Software, Jira Service Management (JSM), Confluence, and Jira Product Discovery. Configure and optimize the environment using Atlassian best practices, establish governance and standards, design workflows and permissions, support data migration, implement automations, create dashboards and reporting, and ensure the

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Contract

USD 63.34 - 73.34 per hour

Deskside Support

Saint Paul, Minnesota

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Today

SHIFT: 11am-7pm ONSITE Desktop Support (Hands-On) We're looking for a highly customer-focused Service Desk Analyst with at least 1 year of experience providing hands-on deskside and help desk support in a corporate environment. This position is heavily focused on supporting end users in person, so candidates must have demonstrated experience troubleshooting and resolving hardware, software, account access, and peripheral issues directly with employees at their desks. The ideal candidate will hav

Full-time

USD 20.00 - 23.00 per hour

Desktop Support Analyst

Plymouth, Minnesota

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Today

Description We are looking for a Desktop Support Analyst to. In this role, you will support end users in a hybrid work environment and focus on delivering responsive technical assistance with a strong customer service mindset. The role will play a key part in device setup, desktop support, and Windows 11 rollout activities while helping users remain productive during day-to-day operations. Responsibilities: Provide first-line technical support by phone, remote channels, and in person, ensuring

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Contract

USD 25.00 - 29.00 per hour

Desktop Support Engineer L1

Eden Prairie, Minnesota

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Today

Roles and Responsibilities: Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.Hardware/software troubleshooting and resolutionPerform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologiesNetwork & Sharing printer installati

Full-time

IT Asset Field Support Associate

Minneapolis, Minnesota

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Today

Job Overview The IT Asset Support Associate is responsible for managing and supporting IT assets across the organization. This role requires a proactive individual who can take ownership of technical issues, ensuring high levels of client satisfaction through effective communication and prompt resolutions. Responsibilities Accountability & Ownership: Take ownership of technical issues related to IT assets, ensuring high levels of client satisfaction through effective communication and prompt r

Full-time

USD 25.26 - 35.67 per hour

Desktop Support

Saint Paul, Minnesota

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Today

Job#: 3045812 Job Description: Desktop Support Location: St. Paul, Minnesota (Onsite) Role Overview This position provides in-person, walk-up technical support to associates. The role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools. The technician will triage and resolve incidents and requests, perform hands-on troubleshooting, support meeting and event A/V needs, and contribute to knowledge documentation. Key Responsibilit

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Full-time

$24 - $26 per hour

Systems Support Specialist I

Minneapolis, Minnesota

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Today

At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management. We offer you a career path with best-in-class training, and we foster inclusive teams committed to collaboration, mentoring, and growth. At Northmarq, we will help you unlock your potential - whether you are an industry veteran or you're just getting

Full-time

USD 24.04 - 28.85 per hour

Help Desk Technician I

Minnetonka, Minnesota

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Today

Willdan is seeking a Help Desk Technician I. This hybrid role requires three days per week in the office. The Help Desk Technician I provides first-level technical support to end users across the organization, ensuring a high level of customer service, quick response times, and efficient issue resolution. Responsibilities include supporting hardware, software, enterprise applications, and network connectivity issues across local and remote offices. Support is provided through a ticketing system,

Full-time

USD 30.00 - 35.00 per hour

Clinical User Experience Analyst-# 26-19735

Remote

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11d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

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Contract

$80 - $90

Customer onboarding

Remote

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2d ago

Immediate need for a talented Customer onboarding . This is a 06+ months contract opportunity with long-term potential and is located in Farmington, MI (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-22859 Pay Range: $16/hr - $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Note :Remote Farmington, MI 4

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Contract

$16 - $17

Atlassian Architect-W2-Remote

Remote

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10d ago

Mandatory skills: Experience with Atlassian Suite (Jira, Agile, Confluence, Service Desk, On Demand / Cloud, JIRA Portfolio, Jira Align and ServiceNow, Python Job description: Experience with Administering Jira/Confluence Applications in the Atlassian Tools Experience with Jira, Confluence & Jira Service Desk Configurations Able to Mentor the Product Managers, Project Managers and Engineering Teams roles and Project Permissions and Onboarding the new team members Created the SOP on Atlassian

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Contract

Depends on Experience

Service Desk jobs in Eagan, MN, USA