Service Desk jobs in Massachusetts

Boston, Massachusetts

•

Today

Job#: 3042205 Job Description: Service Desk Analyst (Tier 1) - Healthcare Enterprise IT Environment Join a leading, large-scale integrated healthcare organization supporting thousands of end users across multiple hospitals, clinical sites, and corporate locations. This team plays a critical role in ensuring seamless IT operations that directly impact patient care and business performance. Overview The Service Desk Analyst is responsible for delivering high-quality, Tier 1 technical support ac

Easy Apply

Full-time

$22 - $22 per hour

Service Desk Support – Level I

Falmouth, Massachusetts

•

7d ago

Job Title:Service Desk Support Level I Location:On Site, Woods Hole, MA Clearance Required:Public Trust Eligible Description IBSS is seeking a Full Time Service Desk Support Specialist to provide remote desktop support to tele-working and remote staff located throughout the United States, act as primary point of contact for IT inquiries that may result in service requests and incident resolution, and provide program support to various systems including those that support the organizational mis

Full-time

55000 - 58000

Service Desk Analyst

Remote or Arlington, Virginia

•

Today

job summary: Serve as a Service Desk Analyst for Randstad Technologies, providing Level 1 IT support to customers through phone support and remote access. Responsibilities include assisting end users with basic technical issues, troubleshooting workstations, and supporting VPN and RDP connections. Prior experience or training with workstation support, VPNs, and remote desktop tools is required. Shifts: 7:00 AM - 4:00 PM EST (Monday-Friday) or 11:00 AM - 8:00 PM EST (Monday-Friday) location: Te

Full-time

USD16 - USD16

Service Desk Support Analyst | W2/1099 | For Current MN Residents Only | No C2C

Remote

•

26d ago

NOTE: APPLICANT MUST BE ON OUR W2 or 1099 AND CURRENT MN RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Support Analyst Location: Remote with rare on-site meetings (On-site meetings will be planned in advance) Duration: 12 Months with Extensions Interview: MS Teams Job Description: Seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including

Easy Apply

Contract

Depends on Experience

Cloud Service Desk Engineer

Remote

•

4d ago

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

USD 78,537.00 per year

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

•

26d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

Easy Apply

Contract

$20 - $25

IT Service Desk Technician II

Newton, Massachusetts

•

Today

At Materion, everyone is included, respected and offered opportunity to grow. Join us! We are seeking a skilled IT Service Desk Technician (Level 2) to provide both IT and Operational Technology (OT) support to non-technical end-users in a fast-paced, manufacturing or industrial environment. This position involves delivering in-person and remote support, independently performing device setup, troubleshooting, maintenance, and upgrades across a range of hardware and software platforms. The tech

Full-time

USD 27.93 - 36.64 per hour

Service Desk Manager

Remote

•

Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Product Specialist - REMOTE

Remote

•

Today

Job Description: Crop to Crop resumes are accepted The Product Specialist collaborates with business units and coordinates with cross-functional teams to provide strategies, product development, and training solutions. Assures the product meets specifications. As a Product Specialist with the NJ Division of Developmental Disabilities, the candidate will perform technical and application support functions including, but not limited to: Provide tier 1 support for Division applicationsProvide first

Easy Apply

Third Party, Contract

Depends on Experience

Clinical User Experience Analyst-# 26-19735

Remote

•

12d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

Easy Apply

Contract

$80 - $90

Customer onboarding

Remote

•

Today

Immediate need for a talented Customer onboarding . This is a 06+ months contract opportunity with long-term potential and is located in Farmington, MI (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-22859 Pay Range: $16/hr - $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Note :Remote Farmington, MI 4

Easy Apply

Contract

$16 - $17

Atlassian Architect-W2-Remote

Remote

•

11d ago

Mandatory skills: Experience with Atlassian Suite (Jira, Agile, Confluence, Service Desk, On Demand / Cloud, JIRA Portfolio, Jira Align and ServiceNow, Python Job description: Experience with Administering Jira/Confluence Applications in the Atlassian Tools Experience with Jira, Confluence & Jira Service Desk Configurations Able to Mentor the Product Managers, Project Managers and Engineering Teams roles and Project Permissions and Onboarding the new team members Created the SOP on Atlassian

Easy Apply

Contract

Depends on Experience

IT Security Administrator

Remote

•

5d ago

Job Title: IT Security Administrator Job ID:26-04004 Location: Remote Duration: 06 months on W2 contract Must Haves We are not looking for a seasoned veteran.1-3 years identity management experience is the ideal profileITIL certification is mandatory. Job Summary The IT Security Administrator will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate

Easy Apply

Contract

$46 - $54

Help Desk & Application Support Specialist - 100% Remote - Long term contract(Client in Trenton, NJ) - B3988B

Remote

•

Today

Our direct client is looking for a Help Desk & Application Support Specialist for a 100% Remote Long term contract (Client is in Trenton, NJ). J0B DESCRIPTION: - Collaborates with business units to develop business plans, as well as designs, produces, launches, and advertises organizational products and services. - The Product Specialist collaborates with business units and coordinates with cross-functional teams to provide strategies, product development, and training solutions. Assures the pr

Easy Apply

Contract, Third Party

Depends on Experience

IT EUX Junior Engineer I - Remote US Only

Remote

•

Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

•

Today

Description We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This contract opportunity is ideal for someone who enjoys resolving everyday technology issues, delivering strong customer service, and keeping support requests organized and moving toward resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring a smooth support experience across the service desk

Easy Apply

Full-time

IT Security Administrator

Remote

•

13d ago

Must Haves:We are not looking for a seasoned veteran. 1-3 years identity management experience is the ideal profile. ITIL certification is mandatory. Job Description: The IT Security Administrator will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden their skill sets/Information Security

Easy Apply

Contract

Depends on Experience

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

•

Today

Description We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficien

Easy Apply

Full-time

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

•

Today

Description We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Contract to permanent position is ideal for someone who enjoys resolving everyday technology issues, delivering strong customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely and effective help

Easy Apply

Full-time

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

•

Today

Description We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day system issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely, e

Easy Apply

Full-time

Service Desk jobs in Massachusetts, USA