Service Management jobs in Illinois

Chicago, Illinois

•

Today

Overview DecisionPoint seeks a Senior ITSM / Service Management Lead to own the Information Technology Service Management Plan and Service Management System for the USMEPCOM ENLIST program. This role provides enterprise-wide leadership for IT service-management governance, process integration, service-quality improvement, performance management, and ITIL best-practice adoption across all required service-management processes. The ITSM / Service Management Lead will establish the operating model

Full-time

QA Specialist - Service Management Quality (Journeyman)

Chicago, Illinois

•

Today

Overview DecisionPoint seeks a Journeyman QA Specialist to provide service-management quality assurance for the USMEPCOM ENLIST program. This role supports the Information Technology Service Management Plan and Service Management System by validating process implementation, standard operating procedure adherence, SLA/SLO performance, service quality, operational reporting, and continual-improvement activities across the program. The QA Specialist will conduct process audits, analyze performance

Full-time

SAP Service Management

Remote

•

9d ago

Seeking a SAP S/4 Service Management Consultant for an upcoming contract role in November. 10+ years of SAP Service Management functional lead experiencePrior skills and experience supporting SAP Customer Service, Plant Service and Service Management area including Service Contracts, Field Service, Returns and Repairs and WarrantyKnowledge of SAP S/4 HANAExtensive knowledge of Service work ordersStrong communication skills

Easy Apply

Contract

Depends on Experience

SAP CS Service management Lead

Remote

•

15d ago

Overview We are seeking a highly experienced SAP CS / Service Management Lead Architect to lead the design and delivery of end-to-end service management solutions as part of a large-scale SAP S/4HANA transformation program for a global manufacturing organization. This role requires a senior, hands-on architect with deep expertise in Customer Service (CS), Field Service, and Service Management processes, capable of defining scalable and integrated solutions aligned with S/4HANA best practices and

Easy Apply

Contract

Depends on Experience

SAP Service Management Suite Consultant – Public Cloud

Remote

•

23d ago

Job Title: SAP Service Management Suite Consultant Public Cloud Location: Remote Visa: Any Rate: Open Experience: 9+ Years / 12+ Years for Expert Level Job DescriptionWe are looking for experienced SAP Service Management Suite Consultants with strong hands-on experience in SAP Public Cloud and enterprise structure configuration. The consultant will be responsible for configuring enterprise structures and completing the required manual configurations across multiple sites. Strong expertise in th

Easy Apply

Contract

Depends on Experience

IT Infrastructure Capacity Management Service Owner

Remote

•

Yesterday

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

Easy Apply

Contract

Depends on Experience

Manager, North America IT Service Management

Chester, Illinois

•

Today

About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you're just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team t

Full-time

USD 123,500.00 - 164,700.00 per year

Modern IT Service Management Manager

Chicago, Illinois

•

Today

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and, Interactive, Technology, and Operations services, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries

Full-time

USD 94,400.00 per year

Manager, IT Service Management

Lake Forest, Illinois

•

Today

Company Overview Why Choose Us? Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 2

Full-time

USD 126,000.00 - 210,000.00 per year

IT Infrastructure Capacity Management Service Owner - Remote

Remote

•

13d ago

Position: IT Infrastructure Capacity Management Service Owner Duration : 6 months Location: Remote Mode of Work: Contract Role Overview We are seeking an IT Infrastructure Service Owner . This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. R

Easy Apply

Third Party, Contract

Depends on Experience

IFS ERP Support Analyst / IFS Cloud Analyst - Fulltime | REMOTE

Remote

•

Today

IFS ERP Support Analyst / IFS Cloud AnalystREMOTE - USAFulltime Required Qualifications3+ years of hands-on IFS ERP experience.Working knowledge of at least one or more IFS functional areas:Finance / FinancialsProjects / Project ManagementField Service Management (FSM)Experience providing ERP application support or T1/T2 support.Experience with IFS Cloud preferred.Strong IFS Applications/on-premises experience will also be considered.Experience using JIRA for ticket and issue management.Strong t

Easy Apply

Full-time

Depends on Experience

ServiceNow DeveloperRemote

Remote

•

28d ago

Hello Connection, ServiceNow Developer Remote Must-have skills: TSM OR TSOM OR OMT Job Summary Key Responsibilities Design, develop, and customize ServiceNow applications and workflows.Develop and maintain Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, and Integration Hub solutions.Configure and implement Service Catalog, Incident, Problem, Change, and Request Management modules.Build integrations with third-party applications using REST/SOAP APIs.Participate in re

Easy Apply

Third Party, Contract

Depends on Experience

Asset Manager / Service Manager

Remote

•

Today

Job Title: Service Management Specialist Job Summary We are seeking a Service Management Specialist to support day-to-day asset management activities within a Data Center environment. This is an operational role requiring hands-on work with physical IT assets, asset verification, and ticket management using ServiceNow. The ideal candidate will have experience using ServiceNow as an end user (not as a Developer, Administrator, or Implementation Consultant) along with working knowledge of Data Ce

Easy Apply

Contract

$45 - $55

ITSM Service Delivery Manager

Remote

•

Today

Job Title: ITSM Service Delivery Manager Team Size: 60+ Location: Atlanta/Dallas or other Remote US locations Job Type: Full-Time Mandatory Skills:- Must have managed a team size of at least 50+Associated with large scale customer Fortune 500 for at least 3-5 yearsScope:Service Management / Operations (Incident, Problem, Change, Configuration, Release, Deployment)Must have deep knowledge on at least 3-4 of above processes to act as Process Consultant / Practitioner to bring value in work.Outwa

Easy Apply

Full-time

120,000 - 170,000

SAP Customer Delivery Manager

Remote

•

6d ago

SAP Customer Delivery Manager Location: Remote Duration: 6 Months Rate/ Hr. on c2c (All Inc) Job Description - SAP Customer Delivery Manager The CDM is the voice of the client within SAP and recognized as the main contact and escalation point for all questions and issues with regards to the ECS engagement The Customer Delivery Manager (CDM) is the personal point of contact for all ECS customers, managing and coordinating all account activities with internal stakeholders and customers. The CDM

Easy Apply

Contract

Depends on Experience

Dynatrace DevOps Engineer

Remote

•

Today

The following requirement is open with our client. Title : Dynatrace Deveops Engineer Location : Remote Rate : $50/hr C2C or $45.45/hr W2 Duration : 12 Months Detailed Job Description We are seeking an experienced Senior Dynatrace Administrator Integration & Automation to manage and optimize enterprise monitoring and observability solutions. The ideal candidate will have strong hands-on experience with Dynatrace administration, tagging governance, ownership models, workflow automation, and IT

Easy Apply

Contract

45 - 50

ServiceNow Admin

Remote or Chicago, Illinois

•

16d ago

Job Title: ServiceNow Admin Location: Chicago, IL / Onsite or remote both will work(Onsite Preferred) Duration: Contract Job Description:- Years of experience: genuine 15 20 years We are seeking an experienced ServiceNow Lead Administrator / Technical Platform Owner to provide hands-on technical leadership, administration, governance, and strategic oversight of our enterprise ServiceNow platform. This role serves as a senior internal technical authority for ServiceNow and combines advanced pla

Easy Apply

Contract, Third Party

Depends on Experience

ServiceNow Solution Architect - Secret Clearance Required

Remote

•

25d ago

MUST HAVE ACTIVE SECRET CLEARANCE OR HIGHER DUE TO FEDERAL PROJECT Lead the overall ServiceNow solution architecture and technical design for federal client implementations and modernization initiatives. Translate business and federal agency requirements into scalable, secure, and maintainable ServiceNow solutions. Design and govern solutions across ITSM, ITOM, CSM, HRSD, CMDB, Service Portal, and custom applications as required. Define platform architecture, integrations, data models, workflow

Easy Apply

Full-time

80 - 90

ServiceNow Developer - Discovery and Integrations

Remote

•

Today

Description: Remote Our client seeks an experienced ServiceNow Developer focused on Discovery and Integrations to support the Department of Transportation. The role will design and support the Service Management System, lead integrations, and deliver new functionality while applying SDLC and DevOps principles. The position is full-time with a rotating on-call shift and no travel. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FT

Contract

TeamDynamix Administrator

Remote or Eugene, Oregon

•

Today

Description Robert Half is seeking an experienced ITSM Platform Administrator to support and enhance a growing enterprise service management environment. This role will focus on the administration, configuration, automation, and continuous improvement of the organization's TeamDynamix platform, with a strong emphasis on employee lifecycle management, service catalog development, workflow automation, and AI-powered service delivery. Responsibilities: Administer, configure, and optimize the TeamD

Easy Apply

Contract

USD 45.00 - 52.00 per hour

Service Management jobs in Illinois, USA