Service Management jobs in North Carolina

SAP S4 Service Management Consultant (17655)

Hybrid in Charlotte, North Carolina

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2d ago

Baer is looking for SAP S4 Service Management Consultant for a 8+ month project located in Charlotte, NC Title: SAP S4 Service Management Consultant Location: Hybrid - Charlotte, NC (2 weeks per month Onsite) Duration: 8 months Rate: Hourly Plus Expenses Reimbursed Alignment: W2 or C2C Overview We are seeking an experienced SAP S/4HANA Service Management Consultant to support Project SAP transformation initiative. The consultant will lead Service Management workstreams, provide advisory guida

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Contract

Depends on Experience

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

ServiceNow Telecom Service Management (TSM) Technical Architect_Hybrid@Charlotte,NC

Hybrid in Charlotte, North Carolina

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4d ago

Role: ServiceNow Telecom Service Management (TSM) Technical Architect Location Charlotte NC (Hybrid work model. 3 days from client s office) Key Responsibilities: Gather, analyze, and document business requirements for ServiceNow TSM implementations and enhancements.Conduct workshops, stakeholder interviews, and requirement elicitation sessions with telecom operations, service assurance, fulfillment, and customer service teams.Translate business requirements into detailed functional specificati

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Contract, Third Party

Depends on Experience

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

ServiceNow SPM Technical Consultant

Remote

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9d ago

Role- ServiceNow SPM Technical Consultant Location :- Remote, USA Duration: Long Term Contract ServiceNow SPM Technical Consultant JD: Mandatory requirement to have active CSA & CIS CertificationCAD, CIS SPM, CIS APM Experience Required: 410 Years (Minimum 3+ years in ServiceNow developed and SPM solutions) Key Responsibilities: Design and develop ServiceNow SPM solutions based on business and functional requirements.Configure and customize SPM modules, including: Demand ManagementProject Po

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Contract

Depends on Experience

ServiceNow SPM Technical Consultant

Remote

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9d ago

ServiceNow SPM Technical Consultant JD: Mandatory requirement to have active CSA & CIS Certification CAD, CIS SPM, CIS APM Experience Required: 410 Years (Minimum 3+ years in ServiceNow developed and SPM solutions) Key Responsibilities: Design and develop ServiceNow SPM solutions based on business and functional requirements.Configure and customize SPM modules, including: Demand ManagementProject Portfolio Management (PPM)Resource ManagementAgile Development (Scrum / SAFe)Investment Plannin

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Contract

Depends on Experience

Senior Integration Developer - Oxalis

Remote

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6d ago

Are you anengineeringmindedconsultant who loves diving into messy infrastructures, building whatdoesntexist, and helping clients navigatemissioncriticaltransformations? If so, read on! About Us Ifitshigh-stakes, high-security, orhighly complexOxalis is built for it.Werea consulting and technology partner for the organizations that keep the world running: life sciences, shipyards, government agencies, health systems, aerospace programs, and manufacturers with missions too critical to fail. We se

Full-time

105,000 - 140,000

ServiceNow TSM Functional Consultant

Hybrid in Charlotte, North Carolina

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4d ago

Position: ServiceNow TSM Functional Consultant Location: Charlotte NC (Hybrid work model. 3 days from client s office) Duration: Long Term contract Key Responsibilities: Gather, analyze, and document business requirements for ServiceNow TSM implementations and enhancements.Conduct workshops, stakeholder interviews, and requirement elicitation sessions with telecom operations, service assurance, fulfillment, and customer service teams.Translate business requirements into detailed functional speci

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Contract

Depends on Experience

Senior ServiceNow Developer_Remote

Remote

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5d ago

Role: Senior ServiceNow Developer Location: Remote Long Term Must have Active Certifications mentioned below. Primary Responsibilities CSM Configuration & Development: Build and configure the CSM Configurable Workspace, customer-facing Service Portal, intent-based Record Producers, and automated catalog workflows based on technical designs and architecture blueprints.Workflow Automation Execution: Implement low-code automation using Flow Designer and Process Automation Designer (PAD) to build st

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Third Party, Contract

Depends on Experience

ServiceNow ITSM / ITAM / ITOM / CSM / FSM

Remote

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3d ago

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Se

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Contract, Third Party

$60 - $70

NetOps Specialist Mid

Jacksonville, North Carolina

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Today

Description Leidos is looking to hire a NetOps Specialist Mid in Camp Lejeune, NC to join our SMIT program. The selected candidate will monitor the infrastructure and network by responding appropriately to alerts and events. SMIT is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of SMIT, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service de

Full-time

USD 40.00 - 44.00 per hour

Product Support Analyst

Remote

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6d ago

About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial, State, and Local Agencies. We are a subsidiary of Radiant Digital Solutions. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Postion: Product Support Analyst Location: Austin, Texas 78701 Duration: 12 Months Job Descr

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Contract

Depends on Experience

AI / Automation Engineer

Remote or Richmond, Virginia

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Today

This role is contingent upon a contract award. ICF is seeking an AI / Automation Engineer to design, build, and continuously improve the AI-enabled and automated capabilities that power service delivery for a federal technology program. Reporting to the Service Desk Manager, this role is responsible for the technical build-out of Tier Zero self-service tools, virtual agents, intelligent routing systems, and predictive maintenance capabilities that reduce human intervention and improve the end-us

Full-time

USD 108,006.00 - 183,610.00 per year

Clinical User Experience Analyst-# 26-19735

Remote

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11d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

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Contract

$80 - $90

Sr ServiceNow Developers @ Remote

Remote

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9d ago

Sr ServiceNow DevelopersRemoteLong term contractMandatory Skills & Certifications:ServiceNow Certified Application Developer (CAD)Certified System Administrator (CSA)ITSM (IT Service Management)ITIL (Information Technology Infrastructure Library)CAD, CSA ITSM & ITIL ACTIVE Certifications

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Contract

Depends on Experience

Help Desk Specialist

Hybrid in Raleigh, North Carolina

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2d ago

DataStaff, Inc. is currently seeking a Service Desk Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC. *This position is hybrid The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Responsibilities: Serves as a technical resource on al

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Contract

Depends on Experience

Help Desk/Desktop Support Analyst

Fletcher, North Carolina

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Today

Description Robert Half is hiring! We are looking for a Help Desk Analyst to provide responsive technical support for employees and onsite operations in Fletcher, North Carolina. This position focuses on resolving IT issues efficiently, supporting end users across core infrastructure services, and collaborating with internal technology teams to maintain dependable day-to-day service. The role also contributes to device management, account administration, and consistent service delivery across a

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Full-time

Service Management jobs in North Carolina, USA