Service Desk Analyst Jobs

1 - 20 of 40 Jobs

Service Desk Analyst Part Time Second ShiftJob Title - Service Desk Analyst Part Time Second Shift

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

•

New York, New York, USA

Contract

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

•

Maryland, USA

Full-time

We're seeking a Service Desk Analyst to provide phone support for end users, primarily based in the U.S. This role involves handling inbound requests via phone, email, and chat, ranging from simple password resets to mid-level troubleshooting. Key Responsibilities: Respond to and resolve technical issues using ServiceNow, Ivanti, or similar ticketing tools.Support remote users, including those working from home.Troubleshoot Windows OS, Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams),

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

•

Baltimore, Maryland, USA

Full-time

We're seeking a Service Desk Analyst to provide global technical support in a fast-paced, remote help desk environment. You'll handle 30-40 customer interactions daily via phone, email, and chat, with a focus on first-call resolution (goal: 75%). Key Responsibilities: Serve as the first point of contact for end-user support.Troubleshoot and resolve issues related to:Microsoft Outlook and Word (including formatting)Mobile devicesVPN, Windows OS, and Microsoft Office SuiteUse ticketing systems lik

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

•

Maryland, USA

Full-time

Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

•

Nashville, Tennessee, USA

Full-time

Description Must have a High school diploma or equivalent. Prefer 1-3 years of relevant experience in a high-paced customer service/ support environment. Ability to work from home with consistent and safe work conditions (workspace, high-speed Internet, compatible Windows computer, etc.). Ability to work independently and within a team environment. Possess excellent communication skills, be dependable, outgoing, and positive with excellent problem-solving skills. Proven hardware/software trouble

Service Desk AnalystJob Title - Service Desk Analyst

Irvine Technology Corporation (ITC)Company Name - Irvine Technology Corporation (ITC)

•

Scottsdale, Arizona, USA

Contract

Service Desk Analyst I Our client is seeking a tech-savvy and service-driven individual to join their Service Desk team in a fast-paced, high-volume environment. This role is ideal for someone who thrives on solving complex IT problems, enjoys helping others, and can juggle multiple issues while delivering exceptional customer support. You ll be on the front lines supporting corporate teams, warehouse staff, and retail store employees across a wide variety of technologies. Location: Scottsdale,

Service Desk AnalystJob Title - Service Desk Analyst

Juno Search PartnersCompany Name - Juno Search Partners

•

Wayne, Pennsylvania, USA

Full-time

Role Overview: We are seeking a customer-focused and technically skilled Service Desk Analyst to support end users through multiple support channels, including phone, email, walk-ups, and a self-service portal. The ideal candidate will have strong communication skills, excellent troubleshooting abilities, and a proactive mindset in managing and resolving IT-related issues. Key Responsibilities: Serve as the first point of contact for users via phone, email, walk-ups, and portal submissions.Accur

Sr. Service Desk AnalystJob Title - Sr. Service Desk Analyst

CSS TecCompany Name - CSS Tec

•

Philadelphia, Pennsylvania, USA

Contract

Long-term contract, potential to convert to FTE Hybrid in Philadelphia, PA 3 days/week- local candidates only Must be eligible for HIRE without sponsorship Must have a four-year degree or higher to be considered No 3rd party consultants Overview: Our client, a Philadelphia-based non-profit, is seeking a Sr. Service Desk Analyst. This position is HYBRID and requires to go onsite 3 days per week (T/W/TH). This position is a long-term contract, there is possibility for this to convert. Job Summary:

Service Desk AnalystJob Title - Service Desk Analyst

GavinHeath, LLCCompany Name - GavinHeath, LLC

•

North Las Vegas, Nevada, USA

Full-time

Service Desk Analyst GavinHeath is partnering with a client in Las Vegas, NV looking to add a Service Desk Analyst to their team. The role is a long term contract position. This role will be working 4 x 10 shifts, Friday - Monday. The Service Desk Analyst is a member of the Global IT Service Desk Team that supports all employees and contractors in corporate, retail stores, and distribution centers. This role is the first point of contact for users needing assistance. The analyst will respond to

Service Desk Analyst IJob Title - Service Desk Analyst I

Data-Core Systems, Inc.Company Name - Data-Core Systems, Inc.

•

Wayne, Pennsylvania, USA

Contract

Data-Core Systems, Inc. is a provider of information technology, consulting, and business process services. We offer breakthrough tech solutions and have worked with companies, hospitals, universities, and government organizations. A proven partner with a passion for client satisfaction, we combine technology innovation, business process expertise, and a global, collaborative workforce that exemplifies the future of work. For more information about Data-Core Systems, Inc., please visit ;/p>Data-

Service Desk AnalystJob Title - Service Desk Analyst

Palmer GroupCompany Name - Palmer Group

•

Des Moines, Iowa, USA

Contract

Our client is seeking a Service Desk Analyst to provide support to employees. Strong troubleshooting, problem-solving, and customer service skills will set you up for success at this company. Those with at least one year of related customer service experience are encouraged to apply today! Work model: HybridWhat you will do: Provide support to employees via phone and email Troubleshoot issues around personal computing platforms, hardware, software, mobile devices, virtual environments, etc. Pro

Service Desk Analyst I - Market AJob Title - Service Desk Analyst I - Market A

Robert HalfCompany Name - Robert Half

•

Nashville, Tennessee, USA

Contract

Description We are looking for a dedicated Service Desk Analyst to join our team on a long-term contractual basis in Nashville, Tennessee. In this role, you will provide exceptional technical support and customer service to ensure smooth operations within a manufacturing environment. Your expertise in troubleshooting, communication, and problem-solving will play a key role in supporting end users and maintaining system functionality. Responsibilities: Provide first-level technical support to re

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

•

New York, New York, USA

Full-time

Intermediate (5-7+yrs) Workplace Service Desk AnalystJob Title - Intermediate (5-7+yrs) Workplace Service Desk Analyst

Peoplelink LLC dba TeamSoftCompany Name - Peoplelink LLC dba TeamSoft

•

Cincinnati, Ohio, USA

Contract

Intermediate (5-7+yrs) Workplace Service Desk Analyst Location: Cincinnati, OH Duration: CONTRACT TO HIRE. Contract for at least 3 months possibly more prior to becoming an FTE. Onsite 5 days a week until they truly get up to speed. After they can potentially work remote for one day a week taking turns with team. REQUIRED SKILLS 5-7+yrs of the following: Cisco Call ManagerWorking with multiple telecom/IT vendorsProvision and manage cloud-based calling and tracing out analog linesPunch down use

Service Desk AnalystJob Title - Service Desk Analyst

Apex SystemsCompany Name - Apex Systems

•

Radford, Virginia, USA

Full-time

Job#: 2073000 Job Description: Service Desk Analyst needed onsite in the Radford, VA area Location: Radford, VA Pay: $25/hr.+ Shift: 3rd shift (11 PM - 7 AM) Contract: 24 months Qualifications: Degree or Sec+ or ITIL certification (degree preferred)Previous military experience would be a plus Responsibilities: Field user communication, create and document tickets, troubleshoot, and escalate issues.Provide initial support and analysis, monitor and track incidents, and communicate progress.Co

Service Desk Analyst L3Job Title - Service Desk Analyst L3

Robert HalfCompany Name - Robert Half

•

St. Charles, Illinois, USA

Contract

Description We are looking for a knowledgeable and proactive Service Desk Analyst L3 to join our team in St. Charles, Illinois. In this long-term contract role, you will provide advanced technical support to ensure seamless IT operations across various offices. This position requires a strong background in IT, excellent problem-solving skills, and a commitment to delivering exceptional service to end-users. Responsibilities: Provide advanced technical support for hardware, software, and network

Service Desk AnalystJob Title - Service Desk Analyst

Yochana IT SolutionsCompany Name - Yochana IT Solutions

•

San Antonio, Texas, USA

Contract, Third Party

Position Requirements MUST Have have Good English Communication and Conversation Skills (Verbal and Written) MUST have a Great Customer Handling Skills Good Probing Skills and demonstrated Empathy skills Customer Service Orientated Highly self-motivated and directed Capable of Multitasking in a high pace environment, effectively and efficiently Ability to learn new information quickly and the willingness to always do so Build rapport and elicit issue details from end users Ability to absorb a

Service Desk Analyst IJob Title - Service Desk Analyst I

Mitchell Martin, Inc.Company Name - Mitchell Martin, Inc.

•

Wayne, Pennsylvania, USA

Full-time, Contract

Title: Service Desk AnalystLocation: Mid-Atlantic Region (Onsite) Employment Type: ContractCompensation: Pay Range: $22.76-$32.51 Per HRDescription: Engage with customers through multiple communication channels including phone, email, and self-service portal. Attempt to resolve issues immediately and escalate to the appropriate service team when necessary. Mentor junior staff and assist in their development. Manage communications regarding incidents and outages to the IT customer base.Key Respon

Service Desk Analyst Nashville, TNJob Title - Service Desk Analyst Nashville, TN

Paramount Software Solutions, IncCompany Name - Paramount Software Solutions, Inc

•

Nashville, Tennessee, USA

Full-time, Part-time, Third Party, Contract

Job Id: 64392 Title: Service Desk Analyst Location: Onsite - 665 Mainstream Dr Nashville, Tennessee 37243 Duration: 12 Months Client State of TN TN DOH Description: Under general supervision, the LARS Support Specialist is responsible for maintaining the Tennessee Department of Health's Licensure and Regulation System (LARS) and external help desk system (Zendesk). This role requires a proactive approach to resolving system issues, processing change requests efficiently, and implementing solu

Service Desk AnalystJob Title - Service Desk Analyst

Consulting Solutions LLCCompany Name - Consulting Solutions LLC

•

Rock Hill, South Carolina, USA

Contract

Role summary: The role of the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting, diagnosing and resolving IT incidents and Service Requests. The Tier 1 Analyst is the first point of contact at the Service Desk and will escalate to Tier II when applicable. In addition, will filter Service Desk calls and follow documented procedures on break / fix or supporting an application with the client. They will gather and analyze information about the users issue to resolve t