Service delivery jobs in District of Columbia

Operations/Customer Service Delivery Manager

Bethesda, Maryland

•

Today

Overview GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position. Responsibilities The CSDM role's responsibilities include but are not limited to: Work with the NS program manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on customer needs and seek customer input and feedback on service quality and suggested areas of im

Full-time

USD 135,000.00 - 144,497.00 per year

Service Delivery Manager I

Remote or Southfield, Michigan

•

Today

Job Responsibilities:Implement new AI based technology to reduce agent HC and improve customer experienceReduce cost to absolute minimum required to deliver serviceAct as Single Point of Contact (SPOC) for client(s) for all Service Desk and Sophie related issuesResponsible for day to day delivery of Service Desk, Security Administration, Deskside, Tech Staffing and/or BPO servicesProvide leadership, direction and coach/mentor team Implement, monitor and adhere to Best PracticesImplement process

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Full-time

Market

Manager Service Delivery (Remote in US)

Remote or Birmingham, Alabama

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Gainwell is seeking a highly skilled and experienced Manager Service Delivery . The ideal candidate will have a technical bac

Full-time

USD 95,000.00 - 120,000.00 per year

Service Delivery Manager

Remote

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6d ago

Role: Service Delivery ManagerLocation: Remote Summaryseeking a results-oriented Service Delivery Manager with strong project management and business analysis expertise to lead healthcare IT and operational initiatives across clinical and administrative services. This role ensures reliable service delivery, regulatory compliance, and seamless integration of healthcare entities while minimizing disruption to patient care.The ideal candidate has a proven track record managing complex healthcare pr

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Contract

Depends on Experience

Resource Manager - IT Service Delivery

Remote or Billerica, Massachusetts

•

Today

ClearBridge Technology Group is seeking an experienced, highly organized Resource Manager to support our rapidly growing Client Solutions Group. This remote role will serve as a critical operational partner to a distributed field organization of 150+ professionals, including Program/Project Managers, Architects, and Senior Consultants supporting VCF and broader infrastructure initiatives. The ideal candidate thrives in fast-paced environments, excels at multitasking, and has a proven track recor

Full-time

USD 85,000.00 - 115,000.00 per year

Field Service Technology Delivery Consultant/Manager

Remote or Chicago, Illinois

•

Today

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services

Full-time

USD 94,400.00 per year

Technical Service Manager (strong background in .NET web applications and Microsoft Azure)

Bethesda, Maryland

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7d ago

Technical Service Delivery Manager Onsite Location Bethesda, MD Salary - DOE Hands-on Technical Service Manager with a strong background in .NET web applications and Microsoft Azure cloud technologies to lead global production support for critical Middleware systems in the Hospitality industry. This role is customer-facing, delivery-critical, and leadership-intensive, requiring strong technical depth, operational rigor, and the ability to assert structure, governance, and prioritization in a fa

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Full-time

Depends on Experience

Help Desk Manager

Hybrid in Alexandria, Virginia

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25d ago

Location: Hybrid Alexandria, VA Years Experience: 12+ years of experience Education: Bachelors Degree in Information Technology Clearance: Applicants must be able to obtain and maintain a Public Trust security clearance. United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance. Key Skills: Help Desk Management experience required. Proficient in ServiceNow and provide continual service improvement support by improving existi

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Full-time

Depends on Experience

Service Level Agreement Analyst (Remote in USA)

Remote or Washington, District of Columbia

•

Today

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have

Full-time

USD 69,100.00 - 98,700.00 per year

Senior Network Engineer; Datacenter Operations

Bethesda, Maryland

•

Today

Overview: GovCIO is currently hiring for Network Engineer, Data Center operations for our NIH-CIT proposal. This position is located in Bethesda, MD and is a remote/hybrid position. Responsibilities: The role?s responsibilities include but are not limited to: Support the Operations Section Manager with personnel administration, strategic planning, and staff planning. The Datacenter Operations Senior Engineer will work alongside the Service Delivery Team, Architecture Team, and Security Team to

Full-time

Compensation information provided in the description

Articus Operations Pension Benefit Guarantee Corporation Talent Pool

Washington, District of Columbia

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Today

Articus Operations Pension Benefit Guarantee Corporation Talent Pool Washington, DC Information Technology Join our Talent Network Welcome to the Articus Solutions (AS) Pension Benefit Guarantee Corporation Talent Network Page C-ART-TP1 Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you seeking a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MI

Full-time

Sr. Director, Account Management- Retail

Washington, District of Columbia

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Today

Apply Sector Knowledge and Expertise: - Demonstrates a clear understanding of client's business, its objectives, strategy and industry within the Retail market. Supports the Portfolio Leader in the development of portfolio/sector strategy. - Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector. - Leverages expertise and communication skills to speak at forums both internally and externally. Account Management and Business Gro

Full-time

USD 140,000.00 - 170,000.00 per year

Application Subject Matter Expert/Trainer?of?Trainer

Fort Meade, Maryland

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Today

Description & Requirements Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Recent contract awards in cybersecurity and operational readiness underscore Maximus' role as a reliable prime for high-impact government missions. Joining Maximus means contributing to meaningful work in fast-paced environments alongside professionals committed to service, accountability, and results. This position is contingent up

Full-time

USD 85,000.00 per year

Senior Network Engineer; Datacenter Operations

Bethesda, Maryland

•

Today

Full-time

Compensation information provided in the description

Cloud Developer (TS/SCI)

Washington, District of Columbia

•

Today

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to

Full-time

USD 78,600.00 - 160,200.00 per year

Workday Integration Lead

Hyattsville, Maryland

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12d ago

Position Type: Part time 20-40 Hrs/Week Specific Roles and Duties for this position Leads and manages the ongoing design, deployment, and maintenance of integration processes for all integrations to and from Workday. Supports efforts to resolve Tier 3 & 4 issues (i.e., Service Desk tickets). Assists with integration development, testing, and validation. Identifies opportunities to improve processes and procedures and coordinates with functional teams (e.g., finance, payroll, human resources, Ad

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Part-time, Contract, Third Party

$Competitive

Senior AI/ML Engineer

McLean, Virginia

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Today

New US based .NET team tasked with making an existing, modern platform utilize Microsoft's latest suite of enterprise AI tools and services. This Jobot Job is hosted by: Charles Simmons Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $140,000 - $180,000 per year A bit about us: We're transforming how government agencies digitize forms and automate workflows. Our new initiative brings AI directly into this process - using LLMs, vector search

Full-time

USD 140,000.00 - 180,000.00 per year

ServiceNow Administrator - TS/SCI/Poly

Tysons, Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Change Management, ServiceNow Platform, Workflow Automation Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Seize your opportunity to make a personal impact as a Service

Full-time

USD 104,188.00 - 140,960.00 per year

Senior Network Engineer/Edge Operations

Bethesda, Maryland

•

Today

Overview: GovCIO is currently hiring for Network Engineer, Edge Operations for our NIH-CIT proposal. This position is located in Bethesda, MD and is a remote/hybrid position. Responsibilities: The role?s responsibilities include but are not limited to: Support the Operations Section Manager with personnel administration, strategic planning, and staff planning. The Network Operations Senior Engineer will work alongside the Service Delivery Team, Architecture Team, and Security Team to support th

Full-time

Compensation information provided in the description

Deskside Support Technician

Arlington, Virginia

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3d ago

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

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Service delivery jobs in Washington, DC, USA