Service delivery jobs in Iowa

Remote or Menlo Park, California

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Today

job summary: As a Service Delivery Manager, you will be driving new service opportunities, working with both customers as well as internal stakeholders. You will interact hand-in-hand with senior stakeholders on opportunities to improve our service and delivery. You will work across customer organizations and multiple Snowflake teams to ensure customers' applications are well designed and scale to the needs of their business. Success is defined by the SDMs ability to develop a quality service s

Contract

USD91 - USD95

ServiceNow CSM Legal Service Delivery Architect

Remote or Armonk, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a ServiceNow CSM Legal Service Delivery Architect in Armonk, NY. Key Responsibilities: * Design, build, and govern scalable, enterprise-grade ServiceNow solutions across Customer Service Management (CSM), Legal Service Delivery (LSD), and App Engine * Lead architecture decisions while driving adoption of ServiceNow out-of-the-box (OOTB) capabilities and best practices * Produce technical architecture blueprints, roadmaps, integration strateg

Contract

$90 - $100 hourly

ServiceNow Workplace Service Delivery (WSD) Architect

Remote

•

Today

Experience: 15+ Years Visa: EAD, L2, E2, TN, (No H1B & OPT) Job Description: We are seeking a hands-on ServiceNow Workplace Service Delivery (WSD) Architect to lead enterprise implementations from discovery and solution design through production go-live and post-launch stabilization. Required qualifications * ServiceNow Workplace Service Delivery Suite Certification. * Hands-on experience leading at least one end-to-end ServiceNow WSD deployment that went live in production. * Strong experience

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Contract

60 - 65

ServiceNow Workplace Service Delivery (WSD) Architect

Remote

•

Yesterday

ServiceNow Workplace Service Delivery (WSD) Architect Location: Remote 6-12 Months Contract Job Description: We are seeking a hands-on ServiceNow Workplace Service Delivery (WSD) Architect to lead enterprise implementations from discovery and solution design through production go-live and post-launch stabilization. Required qualifications ServiceNow Workplace Service Delivery Suite Certification.Hands-on experience leading at least one end-to-end ServiceNow WSD deployment that went live in pro

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Contract

Depends on Experience

Looking for ServiceNow HR Service Delivery / HR Case Management / HRSD _Remote .

Remote

•

2d ago

Position: ServiceNow HRSD Reporting/Analytics Lead Location: REMOTE Duration: 3-6 mo C2H Interview Process: 2 rounds ServiceNow Scope / Primary Area: HR Service Delivery / HR Case Management / HRSD is the core ServiceNow area for this role. Must Haves HR Service DeliveryHR Case ManagementHow HR cases are configured/set upServiceNow data structuresWhere/how to pull the appropriate dataCase trends and patternsReporting against HR case dataMining case data for process improvement opportunitiesRepor

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Contract

Depends on Experience

Service Delivery Manager, Cloud ERP Application Management Services (AMS)

Remote

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8d ago

Position: Service Delivery Manager, Cloud ERP Application Management Services (AMS) Location: Remote, United States, 40 to 50% travel Duration: 18-24 months About the role: Own production support for Cloud Enterprise Resource Planning (ERP) clients. This is a delivery role, not a project role, focused on the ticket queue, the service level agreement (SLA), and the client relationship. Responsibilities - Run production support on a 24x5 coverage model - Manage a high volume ticket queue and kee

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Contract

Depends on Experience

Associate Manager IT Service Delivery

Remote or North Carolina

•

Today

Job Title: IT Service Management (Service Desk/Desktop Support) Key Responsibilities - IT Service Management (Service Desk/Desktop Support) Delivering Responsive & Efficient IT Services - Lead day-to-day operations to ensure high-quality IT support tailored to the specific needs of the client hospital, across both technical and application support domains.Supporting Account Success - Contribute to the profitability and financial health of the account by aligning service delivery with corporate

Full-time

USD 50,000.00 - 80,000.00 per year

Principal Engineer, Service Delivery - Networking

Remote or Texas

•

Today

Job Description Principal Engineer, Service Delivery - Networking Dell Technology's customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all

Full-time

USD 122,400.00 - 158,400.00 per year

Governance & Oversight Consultant

Remote or Florida

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Today

Job Title: Governance & Oversight Consultant Job Type: Contract Duration: Long Term Client is TCS Location: As per Client Requirement Job Description We are looking for an experienced Governance & Oversight Consultant to manage governance frameworks, service delivery oversight, stakeholder coordination, and performance monitoring across enterprise IT operations. The ideal candidate will have experience in IT governance, service management, delivery oversight, SLA/KPI tracking, risk manage

Contract, Third Party

SR. Engagement Manager

Remote

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8d ago

K&K Global Talent Solutions Inc.is an international recruiting agency that has been providing technical resources in the Canada and the USA region since 1993. This position is with one of our clients in USA, who is actively hiring candidates to expand their teams. Job Title: Engagement Manager (ServiceNow Certification MUST) Location: REMOTE Position type: Full time/Permanent role Job Description Must Have Technical/Functional Skills Engagement Managerfor building client relationsh

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Full-time

Depends on Experience

Implementation Manager

Remote

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14d ago

The Implementation Manager is responsible for planning, coordinating, and executing the installation, integration, testing, deployment, operational startup, and expansion of Customer Experience Quality Assurance (CQA) resources across all program phases. This role ensures seamless transition from design and testing into production operations by integrating technology, facilities, staffing, training, security, and operational readiness activities. The Implementation Manager manages dependencies,

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Full-time

90,000 - 120,000

Continual Service Improvement (CSI)

Remote

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14d ago

The Continual Service Improvement (CSI) Lead is responsible for leading quality assurance, performance management, and continuous improvement initiatives across service delivery operations. This role drives operational excellence through quality monitoring, root cause analysis, corrective and preventive action planning, performance trend analysis, and process optimization. The CSI Lead partners closely with Operations, Technology, Training, and Workforce Management teams to improve service qual

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Full-time

90,000 - 120,000

Program Manager

Remote

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21d ago

ITCON Services is seeking an experienced Program Manager to serve as the senior delivery leader for a large-scale, AI-enabled omnichannel contact center supporting a federal customer. This role is responsible for the integrated management and successful execution of the Customer Quality Assurance (CQA) program, providing a single point of accountability for program delivery, performance, and customer satisfaction. The Program Manager will lead the Contractor Program Management Office (PMO), ove

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Full-time

150,000 - 180,000

Business Analyst

Remote or Ventura, California

•

Today

Description For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. We are looking for a Business Analyst to support service-focused operations for our client that is in the Public Sector industry. This Long-term Contract position is ideal for someone who can evaluate business needs, has experience in supporting Court Case Management System, and collaborate with teams in an Agile environment. T

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Contract

USD 57.00 - 66.00 per hour

IT Infrastructure Capacity Management Service Owner

Remote

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22d ago

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

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Contract

Depends on Experience

Sr. Engineer, Collaboration

Remote

•

Today

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future Introduction As a Senior Engineer, Collaboration at Levi Strauss & Co., you will lead complex hands-on engineering and operational ownership across Microsoft 365 collab

Full-time

Project Management Professional - II

Remote or Irving, Texas

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Today

Lead the delivery of network projects that help modernize and strengthen telecommunications infrastructure. As a Network Project Manager, you'll coordinate engineering, operations, and business stakeholders to build project plans, manage schedules, resolve issues, and keep complex deployments moving from planning through completion. This role is a strong fit for someone who can bring structure to technical work while keeping people aligned around deadlines and deliverables. You'll manage multipl

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Contract

Implementation System Support Representative - Remote

Remote or Franklin, Tennessee

•

Today

Job Description Our Benefits Comprehensive Health Coverage: Medical, dental, and vision plans to keep you and your family healthy.Competitive Pay & Full Benefits: A salary and package designed to reward your expertise and dedication.Paid time offFlexible schedulingFuture Security: 401(k) with matching. Job Summary The Service Desk Representative II provides advanced technical support for end-user systems, resolving moderately complex technical issues and contributing to knowledge base developm

Full-time

SNOW Consultant - HR & Legal

Remote or New York, New York

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Today

RESPONSIBILITIES: Kforcee has a client in Responsibilities: * Lead functional discovery and design activities for ServiceNow Human Resources Service Delivery (HRSD) and Legal Service Delivery (LSD), translating business requirements into practical user stories, process designs, and prioritized MVP capabilities * Evaluate existing processes and configurations against ServiceNow out-of-the-box capabilities, identify fit-gap findings, and recommend where existing workflows should be reused, refacto

Contract

$70 - $80 hourly

Cloud Presales Solution Architect - Remote US

Remote

•

Today

Cloud Presales Solution Architect - Remote US Department: Blue Mantis Employment Type: Full Time Location: Remote Compensation: $180,000 - $200,000 / year Description Are you ready to make an impact in a high growth business within a high growth and dynamic firm? If so, read on. The Pre-Sales Solution Architect at Blue Mantis plays a critical role in bridging the gap between technical solutions and customer needs. This position is responsible for engaging with prospective clients to underst

Full-time

USD 180,000.00 - 200,000.00 per year

Service delivery jobs in Iowa, USA