Service delivery jobs in Michigan

Remote or Menlo Park, California

•

Today

job summary: As a Service Delivery Manager, you will be driving new service opportunities, working with both customers as well as internal stakeholders. You will interact hand-in-hand with senior stakeholders on opportunities to improve our service and delivery. You will work across customer organizations and multiple Snowflake teams to ensure customers' applications are well designed and scale to the needs of their business. Success is defined by the SDMs ability to develop a quality service s

Contract

USD91 - USD95

ServiceNow CSM Legal Service Delivery Architect

Remote or Armonk, New York

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a ServiceNow CSM Legal Service Delivery Architect in Armonk, NY. Key Responsibilities: * Design, build, and govern scalable, enterprise-grade ServiceNow solutions across Customer Service Management (CSM), Legal Service Delivery (LSD), and App Engine * Lead architecture decisions while driving adoption of ServiceNow out-of-the-box (OOTB) capabilities and best practices * Produce technical architecture blueprints, roadmaps, integration strateg

Contract

$90 - $100 hourly

Service Delivery Manager, Cloud ERP Application Management Services (AMS)

Remote

•

3d ago

Position: Service Delivery Manager, Cloud ERP Application Management Services (AMS) Location: Remote, United States, 40 to 50% travel Duration: 18-24 months About the role: Own production support for Cloud Enterprise Resource Planning (ERP) clients. This is a delivery role, not a project role, focused on the ticket queue, the service level agreement (SLA), and the client relationship. Responsibilities - Run production support on a 24x5 coverage model - Manage a high volume ticket queue and kee

Easy Apply

Contract

Depends on Experience

Associate Manager IT Service Delivery

Remote or North Carolina

•

Today

Job Title: IT Service Management (Service Desk/Desktop Support) Key Responsibilities - IT Service Management (Service Desk/Desktop Support) Delivering Responsive & Efficient IT Services - Lead day-to-day operations to ensure high-quality IT support tailored to the specific needs of the client hospital, across both technical and application support domains.Supporting Account Success - Contribute to the profitability and financial health of the account by aligning service delivery with corporate

Full-time

USD 50,000.00 - 80,000.00 per year

Principal Engineer, Service Delivery - Networking

Remote or Texas

•

Today

Job Description Principal Engineer, Service Delivery - Networking Dell Technology's customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all

Full-time

USD 122,400.00 - 158,400.00 per year

Networking Service Delivery Field Support Engineer (L1)

Michigan

•

Today

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. These roles are located ONSITE in the following cities: DETROIT, MI CHARLOTTE, NC Your day at NTT DATA The Networking Service Delivery Field Support Engineer (L1) is responsi

Full-time

USD 28.00 - 42.00 per hour

IT Service Delivery Lead - Remote

Remote or Eden Prairie, Minnesota

•

Today

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, res

Full-time

USD 91,700.00 - 163,700.00 per year

IT Service Delivery Center of Excellence Manager

Remote

•

Today

Position Summary The IT Service Delivery Center of Excellence Manager drives operational excellence in a Octopus organization with multiple arms interacting daily with cross-functional groups across the organization and guided by our shared purpose. Using creativity, customer service, employee experience, education training opportunities, the role will be responsible for continual service improvement across IT Service Delivery organization. This hands-on role requires doing the work while being

Full-time

USD 94,882.00 - 136,096.31 per year

HRIS Consultant with ServiceNow HRSD (This is not a servicenow developer job)

Remote

•

Yesterday

We are seeking a Senior HRIS Specialist with hands-on ServiceNow HR Service Delivery (HRSD) experience to support and enhance HR technology systems and employee service workflows. The ideal candidate will have strong ServiceNow configuration and troubleshooting skills, an understanding of HR processes, and the ability to translate business requirements into effective system solutions. This individual will collaborate with HR, Payroll, IT, and technical teams to improve employee experiences, main

Easy Apply

Contract

Depends on Experience

SR. Engagement Manager

Remote

•

3d ago

K&K Global Talent Solutions Inc.is an international recruiting agency that has been providing technical resources in the Canada and the USA region since 1993. This position is with one of our clients in USA, who is actively hiring candidates to expand their teams. Job Title: Engagement Manager (ServiceNow Certification MUST) Location: REMOTE Position type: Full time/Permanent role Job Description Must Have Technical/Functional Skills Engagement Managerfor building client relationsh

Easy Apply

Full-time

Depends on Experience

Sr Operational Support Analyst

Lansing, Michigan

•

Today

Sr Operational Support Analyst To lead operational initiatives, system enhancements, and cross-functional projects that support the overall success of the Property/Casualty Customer Service (PCCS) organization. This role serves as a subject matter expert and a key liaison between business teams, IT, and product partners to ensure successful design, testing, and implementation of system and process changes. To drive process improvement and operational effectiveness initiatives that enhance effic

Full-time

Implementation Manager

Remote

•

9d ago

The Implementation Manager is responsible for planning, coordinating, and executing the installation, integration, testing, deployment, operational startup, and expansion of Customer Experience Quality Assurance (CQA) resources across all program phases. This role ensures seamless transition from design and testing into production operations by integrating technology, facilities, staffing, training, security, and operational readiness activities. The Implementation Manager manages dependencies,

Easy Apply

Full-time

90,000 - 120,000

Manager Information Technology Technical Services

Grand Blanc, Michigan

•

Today

Position Summary: Serves as the strategic interface between McLaren Health Care stakeholders and our key supporting partners ensuring critical success factors are met. Responsible for managing a team of IT specialists to provide dependable service delivery, successful project delivery, financial health, process development and improvement, short-term and long-term strategies and relationship management for their technology service areas. Essential Functions and Responsibilities As Assigned: Man

Full-time

Continual Service Improvement (CSI)

Remote

•

9d ago

The Continual Service Improvement (CSI) Lead is responsible for leading quality assurance, performance management, and continuous improvement initiatives across service delivery operations. This role drives operational excellence through quality monitoring, root cause analysis, corrective and preventive action planning, performance trend analysis, and process optimization. The CSI Lead partners closely with Operations, Technology, Training, and Workforce Management teams to improve service qual

Easy Apply

Full-time

90,000 - 120,000

Program Manager

Remote

•

16d ago

ITCON Services is seeking an experienced Program Manager to serve as the senior delivery leader for a large-scale, AI-enabled omnichannel contact center supporting a federal customer. This role is responsible for the integrated management and successful execution of the Customer Quality Assurance (CQA) program, providing a single point of accountability for program delivery, performance, and customer satisfaction. The Program Manager will lead the Contractor Program Management Office (PMO), ove

Easy Apply

Full-time

150,000 - 180,000

ServiceNow Architect with WSD & EAM - Remote

Remote

•

2d ago

Job Title: ServiceNow Architect WSD & EAM Location: 100 % Remote Duration: 12+ months Job Summary We are seeking an experienced ServiceNow Architect with strong expertise in Workplace Service Delivery (WSD) and Enterprise Asset Management (EAM) to lead enterprise-scale ServiceNow transformation programs. The candidate will be responsible for solution architecture, platform governance, business process optimization, and end-to-end implementation of WSD and EAM solutions aligned with industry b

Easy Apply

Contract, Third Party

Depends on Experience

Business Analyst

Remote or Ventura, California

•

Today

Description For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. We are looking for a Business Analyst to support service-focused operations for our client that is in the Public Sector industry. This Long-term Contract position is ideal for someone who can evaluate business needs, has experience in supporting Court Case Management System, and collaborate with teams in an Agile environment. T

Easy Apply

Contract

USD 57.00 - 66.00 per hour

IT Infrastructure Capacity Management Service Owner

Remote

•

17d ago

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

Easy Apply

Contract

Depends on Experience

HP LaserJet - Technical Support Representative

Michigan

•

Today

HP LaserJet - Technical Support Representative Description - Location: Flint & Saginaw, MI region Job Description HP is seeking a LaserJet Field Support Technician with existing field technical support knowledge/skills of HP LaserJet and DesignJet Printers to complete a variety of assignments & tasks supporting customers throughout Eastern Michigan. Experienced understanding of the general & technical aspects of supporting customers servicing HP Printers and DesignJets. Experience repairing P

Full-time

USD 24.00 - 32.00 per hour

Sr. Engineer, Collaboration

Remote

•

Today

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future Introduction As a Senior Engineer, Collaboration at Levi Strauss & Co., you will lead complex hands-on engineering and operational ownership across Microsoft 365 collab

Full-time

Service delivery jobs in Michigan, USA