Service delivery jobs in North Carolina

Manufacturing Operations Support Service Delivery Manager

Greensboro, North Carolina

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Today

Role: Manufacturing Operations Support Service Delivery Manager Location: Greensboro, NC Duration: Long-term We are seeking a highly motivated and experienced Manufacturing IT Service Delivery Manager - Operations Support with a minimum of 2 years of experience to join our dynamic digital solution manufacturing team. This position is ideal for a candidate with experience leading IT service delivery in manufacturing environments, particularly supporting MOM/MES (Siemens Opcenter) applications, wh

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Third Party

ServiceNow CSM Legal Service Delivery Architect

Remote or Armonk, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a ServiceNow CSM Legal Service Delivery Architect in Armonk, NY. Key Responsibilities: * Design, build, and govern scalable, enterprise-grade ServiceNow solutions across Customer Service Management (CSM), Legal Service Delivery (LSD), and App Engine * Lead architecture decisions while driving adoption of ServiceNow out-of-the-box (OOTB) capabilities and best practices * Produce technical architecture blueprints, roadmaps, integration strateg

Contract

$90 - $100 hourly

Service Delivery Manager, Cloud ERP Application Management Services (AMS)

Remote

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Yesterday

Position: Service Delivery Manager, Cloud ERP Application Management Services (AMS) Location: Remote, United States, 40 to 50% travel Duration: 18-24 months About the role: Own production support for Cloud Enterprise Resource Planning (ERP) clients. This is a delivery role, not a project role, focused on the ticket queue, the service level agreement (SLA), and the client relationship. Responsibilities - Run production support on a 24x5 coverage model - Manage a high volume ticket queue and kee

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Contract

Depends on Experience

Associate Manager IT Service Delivery

Remote or North Carolina

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Today

Job Title: IT Service Management (Service Desk/Desktop Support) Key Responsibilities - IT Service Management (Service Desk/Desktop Support) Delivering Responsive & Efficient IT Services - Lead day-to-day operations to ensure high-quality IT support tailored to the specific needs of the client hospital, across both technical and application support domains.Supporting Account Success - Contribute to the profitability and financial health of the account by aligning service delivery with corporate

Full-time

USD 50,000.00 - 80,000.00 per year

Principal Engineer, Service Delivery - Networking

Remote or Texas

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Today

Job Description Principal Engineer, Service Delivery - Networking Dell Technology's customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all

Full-time

USD 122,400.00 - 158,400.00 per year

IT Analyst-Service Delivery Center-Finance-Quality Eng-FSO - Manager - Multiple Positions - 1746287

Charlotte, North Carolina

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Today

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. IT Analyst - Service Delivery Center - Finance (Quality Engineering) - Financial Services Office (Manager) (Multiple Positions) (1746287), Ernst & Young U.S. LLP, Charlotte, NC. Provide exceptional testing subject matter expertise and solving complex problems for clie

Full-time

USD 111,385.00 per year

IT Service Delivery Lead - Remote

Remote or Eden Prairie, Minnesota

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Today

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, res

Full-time

USD 91,700.00 - 163,700.00 per year

IT Service Delivery Center of Excellence Manager

Remote

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Today

Position Summary The IT Service Delivery Center of Excellence Manager drives operational excellence in a Octopus organization with multiple arms interacting daily with cross-functional groups across the organization and guided by our shared purpose. Using creativity, customer service, employee experience, education training opportunities, the role will be responsible for continual service improvement across IT Service Delivery organization. This hands-on role requires doing the work while being

Full-time

USD 94,882.00 - 136,096.31 per year

SR. Engagement Manager

Remote

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Today

K&K Global Talent Solutions Inc.is an international recruiting agency that has been providing technical resources in the Canada and the USA region since 1993. This position is with one of our clients in USA, who is actively hiring candidates to expand their teams. Job Title: Engagement Manager (ServiceNow Certification MUST) Location: REMOTE Position type: Full time/Permanent role Job Description Must Have Technical/Functional Skills Engagement Managerfor building client relationsh

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Full-time

Depends on Experience

Implementation Manager

Remote

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6d ago

The Implementation Manager is responsible for planning, coordinating, and executing the installation, integration, testing, deployment, operational startup, and expansion of Customer Experience Quality Assurance (CQA) resources across all program phases. This role ensures seamless transition from design and testing into production operations by integrating technology, facilities, staffing, training, security, and operational readiness activities. The Implementation Manager manages dependencies,

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Full-time

90,000 - 120,000

Continual Service Improvement (CSI)

Remote

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6d ago

The Continual Service Improvement (CSI) Lead is responsible for leading quality assurance, performance management, and continuous improvement initiatives across service delivery operations. This role drives operational excellence through quality monitoring, root cause analysis, corrective and preventive action planning, performance trend analysis, and process optimization. The CSI Lead partners closely with Operations, Technology, Training, and Workforce Management teams to improve service qual

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Full-time

90,000 - 120,000

Program Manager

Remote

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13d ago

ITCON Services is seeking an experienced Program Manager to serve as the senior delivery leader for a large-scale, AI-enabled omnichannel contact center supporting a federal customer. This role is responsible for the integrated management and successful execution of the Customer Quality Assurance (CQA) program, providing a single point of accountability for program delivery, performance, and customer satisfaction. The Program Manager will lead the Contractor Program Management Office (PMO), ove

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Full-time

150,000 - 180,000

Site Reliability Engineer (SRE) – CI/CD Platform Operations

Hybrid in Charlotte, North Carolina

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2d ago

Site Reliability Engineer (SRE) CI/CD Platform OperationsJob Title: Site Reliability Engineer (SRE) CI/CD Platform Operations Location: Charlotte, NC Employment Type: H1B , EAD Work Model: Hybrid Position SummaryWe are seeking a senior Site Reliability Engineer to support CI/CD platform operations, including the EPLX and EPL CI/CD application suites. You will analyze incident trends and alert patterns, fix systemic issues, and keep CI/CD platforms highly available. Required Skills Senior-leve

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Contract

45 - 50

ServiceNow Architect with WSD & EAM - Remote

Remote

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Today

Job Title: ServiceNow Architect WSD & EAM Location: 100 % Remote Duration: 12+ months Job Summary We are seeking an experienced ServiceNow Architect with strong expertise in Workplace Service Delivery (WSD) and Enterprise Asset Management (EAM) to lead enterprise-scale ServiceNow transformation programs. The candidate will be responsible for solution architecture, platform governance, business process optimization, and end-to-end implementation of WSD and EAM solutions aligned with industry b

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Third Party, Contract

Depends on Experience

IT Infrastructure Capacity Management Service Owner

Remote

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14d ago

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

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Contract

Depends on Experience

Sr. Engineer, Collaboration

Remote

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Today

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future Introduction As a Senior Engineer, Collaboration at Levi Strauss & Co., you will lead complex hands-on engineering and operational ownership across Microsoft 365 collab

Full-time

Solutions Engineer, ITSM

Remote or San Francisco, California

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Today

Overview Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. We're looking for a Solutions Engineer to expand our growing business and ITSM Specialist team in

Full-time

USD 137,703.00 - 179,779.00 per year

Cloud Presales Solution Architect - Remote US

Remote

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Today

Cloud Presales Solution Architect - Remote US Department: Blue Mantis Employment Type: Full Time Location: Remote Compensation: $180,000 - $200,000 / year Description Are you ready to make an impact in a high growth business within a high growth and dynamic firm? If so, read on. The Pre-Sales Solution Architect at Blue Mantis plays a critical role in bridging the gap between technical solutions and customer needs. This position is responsible for engaging with prospective clients to underst

Full-time

USD 180,000.00 - 200,000.00 per year

Scrum Master (REMOTE)

Remote or Albuquerque, New Mexico

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Today

Applications for this position will be accepted through 11/15/26 Koniag Professional Services, Inc a Koniag Government Services company, is seeking a Scrum Master to support KPS and our government customer. The position is remote. This position requires the candidate to be able to obtain a Public Trust. Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits

Full-time

USD 125,000.00 per year

ITSM Project Manager

Remote

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Today

Job ID: 2618794 Location: Remote Work, TN, US Date Posted: 2026-11-04 Category: Program Management Subcategory: Project Analyst Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description ?SAIC is looking for outstanding IT candidates to join our Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads the way

Full-time

USD 60,001.00 - 100,000.00 per year

Service delivery jobs in North Carolina, USA