Service delivery jobs in North Carolina

Remote or Southfield, Michigan

•

Today

Job Responsibilities:Implement new AI based technology to reduce agent HC and improve customer experienceReduce cost to absolute minimum required to deliver serviceAct as Single Point of Contact (SPOC) for client(s) for all Service Desk and Sophie related issuesResponsible for day to day delivery of Service Desk, Security Administration, Deskside, Tech Staffing and/or BPO servicesProvide leadership, direction and coach/mentor team Implement, monitor and adhere to Best PracticesImplement process

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Full-time

Market

Resource Manager - IT Service Delivery

Remote or Billerica, Massachusetts

•

Today

ClearBridge Technology Group is seeking an experienced, highly organized Resource Manager to support our rapidly growing Client Solutions Group. This remote role will serve as a critical operational partner to a distributed field organization of 150+ professionals, including Program/Project Managers, Architects, and Senior Consultants supporting VCF and broader infrastructure initiatives. The ideal candidate thrives in fast-paced environments, excels at multitasking, and has a proven track recor

Full-time

USD 85,000.00 - 115,000.00 per year

Service Delivery Manager

Remote

•

2d ago

Role: Service Delivery ManagerLocation: Remote Summaryseeking a results-oriented Service Delivery Manager with strong project management and business analysis expertise to lead healthcare IT and operational initiatives across clinical and administrative services. This role ensures reliable service delivery, regulatory compliance, and seamless integration of healthcare entities while minimizing disruption to patient care.The ideal candidate has a proven track record managing complex healthcare pr

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Contract

Depends on Experience

Manager Service Delivery (Remote in US)

Remote or Birmingham, Alabama

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Gainwell is seeking a highly skilled and experienced Manager Service Delivery . The ideal candidate will have a technical bac

Full-time

USD 95,000.00 - 120,000.00 per year

Global Service Delivery Manager - SD & FSO

Durham, North Carolina

•

Today

HCL Technologies Limited Business Relationship Manager (BRM) SD & FSO Track Location: United States (Onsite/Hybrid as per business requirement) Salisbury, NC Role Overview: We are seeking an experienced Business Relationship Manager (BRM) to lead and manage customer engagement for our Service Delivery (SD) and Field Service Operations (FSO) tracks. This is a customer-facing leadership role responsible for building strong relationships with business stakeholders, driving service excellence, mana

Full-time

To define

IT Service Delivery Engineer

Remote

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9d ago

About the Role: As a Senior Engineer, you will engage in more advanced technology tasks and play a significant role in supporting team technology goals and objectives. With a blend of technical expertise and problem-solving skills, you will be instrumental in improving and optimizing various IT processes and systems. This role provides an excellent platform for honing your skills and contributing meaningfully to your team's success.The Service Delivery team is responsible for managing Infrastruc

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Contract

45 - 50

Field Service Technology Delivery Consultant/Manager

Remote or Chicago, Illinois

•

Today

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services

Full-time

USD 94,400.00 per year

Sr Oracle Project Manager for Full-time & Direct-Hire in Troy, MI (100% Remote)

Remote

•

Today

Job Title : Sr Oracle Project Manager Location : 100% Remote Duration : Full-time/ Direct-Hire Required Skills: 10+ years of experience in an IT Project Management related capacity.Strong experience in Oracle Cloud, with a predominant focus on recent experience in Oracle Fusion (Cloud) applications.Strong experience in Waterfall methodology is mandatory (agile would be plus).Experience in Smartsheet (SS) for Project Planning, should have created a project plan in its entirely SS.Experience in M

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Full-time

Depends on Experience

Service Level Agreement Analyst (Remote in USA)

Remote or Washington, District of Columbia

•

Today

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have

Full-time

USD 69,100.00 - 98,700.00 per year

Professional Field Representative - Remote Indiana

Remote or Indianapolis, Indiana

•

Today

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work

Full-time

USD 54,300.00 - 77,500.00 per year

Service Level Agreement Analyst (Remote in USA)

Remote or Birmingham, Alabama

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Service Level Agreement (SLA) Analyst is responsible for overseeing the development, implementation, monitoring, and manage

Full-time

USD 64,500.00 - 92,200.00 per year

G2 Directory Services Engineer / Senior Systems Administrator | Active Top Secret clearance

Remote

•

Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Directory Services, System Administration, Technical Support Certifications: None Experience: 8 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Directory Services Engineer / Senior Systems Adm

Full-time

USD 111,155.00 - 150,385.00 per year

ADP Workforce Software

Remote or Armonk, New York

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking an ADP Workforce Software in Armonk, NY. Summary: The client is seeking an innovative, adaptable, and results-oriented individual to work in Workforce software within our Engineering Systems area. This individual will provide the business knowledge and technical expertise to implement strategies, evaluate products, and build upon an infrastructure that supports the ever-changing needs of our customers. The successful candidate will work hand

Contract

$60 - $70 hourly

Service now Architect

Remote

•

7d ago

Job Title: Service now Architect Job Type: Contract for 6 Months with extension Job Location: USA (Remote) About the job The Architect is responsible for the overall design, mapping of client business requirements and ensuring smooth project delivery. The role is required to work with clients to assess current state processes and tools, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements, and develop overall arc

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Contract, Third Party

Lead ServiceNow Engineer (WSD)

Remote

•

Today

We are actively seeking a Lead ServiceNow Engineer with expertise in Workplace Service Delivery to join our core implementation team. In this role, you will have the unique opportunity to lead the global deployment of ServiceNow and play a pivotal role in shaping our organization's technological future. This position is ideal for strategic thinkers who are ready to take on challenges and drive significant transformations across multiple disciplines. This position offers remote setup with the fl

Full-time

IT Support & Project Specialist

Remote or Dallas, Texas

•

Today

Position Summary The IT Support & Project Specialist provides advanced IT support for a fast-growing veterinary clinic organization. This role serves as the primary point for IT issues and plays a key role in supporting the IT planning and execution of new Arista Hospital openings. This position will work in-office Monday-Friday with occasional travel to support our new location openings. Key Responsibilities Provide full support for hardware, software, network printer, phone, and all other s

Full-time

COO - Chief Operating Officer

Remote

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15d ago

COO - Chief Operating OfficerWe are looking for Chief Operating Officer (COO) is responsible for overseeing the day-to-day operations of an organization and ensuring that the companys strategic goals are effectively executed. Working closely with the CEO, the COO translates the companys vision into actionable operational plans and ensures that all departments are aligned with business objectives. The role involves managing internal operations, improving processes, optimizing efficiency, and moni

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Contract, Third Party

Depends on Experience

Senior Business Systems Analyst - ServiceNow HRSD (remote- NC)

Remote or Raleigh, North Carolina

•

Today

Overview This is a remote role that may only be hired in the following location(s): North Carolina. This senior-level position is the technical owner and oversees the development, maintenance, and enhancement efforts for the ServiceNow Human Resources Service Delivery (HRSD) application and related modules. Performs at the highest level of service complexity in support of system operations, performance, and usage. Effectively consults with the business to understand functional requirements, t

Full-time

depends on experience

Senior Business Systems Analyst - ServiceNow HRSD (remote- NC)

Remote or Raleigh, North Carolina

•

Today

Full-time

depends on experience

Service Engagement Manager (Endpoint)

Remote or Johnston, Rhode Island

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Today

RESPONSIBILITIES: Kforce has a client in Johnston, RI that is seeking a Service Engagement Manager (Endpoint). Responsibilities: * Own service delivery governance, SLA adherence, and escalation management * Lead business and operational reviews and facilitate regular team touchpoints * Manage risk tracking, change windows, and CAB coordination * Drive continuous improvement and automation initiatives * Oversee ticket intake, prioritization, and timely resolution of critical issues per SLA * Ens

Contract

$55 - $63 hourly

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Service delivery jobs in North Carolina, USA