Service delivery jobs in Washington

Hybrid in McLean, Virginia

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Today

REMOTE W/15-20% TRAVEL 3-5 years of experience with Oracle HCM Cloud, with hands-on implementation experience in the Help Desk module. Ability to travel 15-20%. Proven track record of configuring Oracle HCM Help Desk, including workflow design, SLAs, queues, and knowledge management Strong understanding of HR processes, case management, and associate service delivery. Experience with chatbot integrations. Familiarity with ServiceNow, HR Help Desk and other HR support platforms. Background in cha

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Third Party, Contract

Talent Service Delivery Lead

McLean, Virginia

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12d ago

Talent Service Delivery Lead McLean, VA 12+ Months JOB REQUIREMENTS (Education, Experience, and Training): 3 5 years of experience with Oracle HCM Cloud, with hands-on implementation experience in the Help Desk module. Ability to travel 15-20%. Proven track record of configuring Oracle HCM Help Desk, including workflow design, SLAs, queues, and knowledge management Strong understanding of HR processes, case management, and associate service delivery. Experience with chatbot integrations. Famili

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Contract

$0 - $0

Service Delivery Manager, Wireless Government Telecom

Hybrid in Rockville, Maryland

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26d ago

Turning Point Global Solutions LLC (TurningPoint) is seeking experienced Service Delivery Managers, Wireless Government Telecom. This position is contingent upon program award. As a Service Delivery Manager, with expertise in government telecom support, you will be responsible for supporting the management of one or more clients within a large-scale federal wireless telecom management program. The program is an IDIQ contract type, with work funded through multiple task orders. This role require

Full-time

$95,000 - $116,000

Service CCaaS Technology Delivery Manager (CMT)

Remote or Arlington, Virginia

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Today

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services

Full-time

USD 94,400.00 per year

Service CCaaS Technology Delivery Manager (H&PS)

Remote or Arlington, Virginia

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Today

Full-time

USD 94,400.00 per year

Principal Engineer, Service Delivery

Remote or Minnesota

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Today

Principal Service Delivery Engineer Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work clo

Full-time

USD 116,450.00 - 150,700.00 per year

Director, IT Service Delivery

Remote or San Francisco, California

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Today

Title: Director, IT Service Delivery Location : Remote, US Target Start Date : 10/20 Type: (C, CTH, D) CTH Pay Rate / Salary (Ranges OK) : $75-$80/hr We are seeking a Director of IT Services Delivery and Productivity Tools to lead and innovate the way our teams interact with technology. This leadership role is critical in ensuring smooth IT service delivery, elevating the end-user experience, and driving the strategic adoption of modern collaboration platforms across the enterprise. As Director

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Full-time

USD 75.00 - 80.00 per hour

Field Service Technology Delivery Lead Manager

Remote or Chicago, Illinois

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Today

Full-time

USD 94,400.00 per year

Service CCaaS Technology Delivery Lead

Remote or Seattle, Washington

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Today

Full-time

USD 132,500.00 per year

Enterprise Architecture and Tech Services Lead

Hybrid in Washington, District of Columbia

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Today

Optima Global Solutions Inc.is a valuable IT Services and Solution provider that customers, employees, and stakeholders feel proud to be associated with. Optima's Intelligent Automation Solutions leverage robotic process automation, intelligent data capture, and business process management best practices to streamline operations. Our IT Services practice provides organizations with highly personalized, comprehensive, U.S. based recruiting services supported by our internal onsite team of subject

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Contract

BASED ON EXPERIENCE

Jira Administrator

Washington, District of Columbia

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Today

Description We are seeking a Jira Developer with hands-on experience in Atlassian Jira, particularly within Jira Service Management and Jira Asset Management. This role will focus on designing and implementing integrated workflows that enhance service delivery, asset tracking, and operational efficiency across our enterprise environment. Key Responsibilities: Design, configure, and maintain Jira Service Management and Asset Management projects. Build and optimize integrated workflows to support

Full-time

USD 70.00 - 80.00 per hour

Senior IT Service Quality Manager (Active Secret Clearance)

Alexandria, Virginia

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Today

Suvi is hiring a Senior IT Service Quality Manager in Alexandria, VA to analyze, monitor and improve the quality of IT services across all DoD OIG divisions. This includes developing quality benchmarks, establishing and refining key performance indicators (KPIs), and conducting business impact analyses to ensure IT programs and services are effective, efficient, and aligned with organizational goals. To join our team of outstanding professionals, apply today! Responsibilities Assess existing p

Full-time

Optional Services Lead

Washington, District of Columbia

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated O

Full-time

Senior Information Technology Project Manager (ITSD Manager)

Arlington, Virginia

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Today

Overview DecisionPoint seeks a Senior Information Technology Project Manager (ITSD Manager) to oversee the operations, performance, and strategic development of the Technical Operations Center (TOC) and Information Technology Service Desk (ITSD). This leadership role is responsible for managing incidents, driving continuous service improvements, and ensuring compliance with established Service Level Agreements (SLAs). The Senior ITSD Manager will serve as a senior-level subject matter expert, ma

Full-time

Data Scientist/Analyst

Herndon, Virginia

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Today

Overview SilverEdge is a premier provider of innovative cyber, software, and intelligence solutions, addressing mission-critical challenges for the Department of Defense (DoD), Intelligence Community (IC), and beyond. We are dedicated to delivering impactful results to meet mission goals through cutting-edge technology and expertise. We are seeking a Data Scientist/Data Analyst to join our dynamic team. This individual will play a pivotal role in developing innovative and effective solutions fo

Full-time

Senior AI/ML Engineer

McLean, Virginia

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Today

New US based .NET team tasked with making an existing, modern platform utilize Microsoft's latest suite of enterprise AI tools and services. This Jobot Job is hosted by: Charles Simmons Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $140,000 - $180,000 per year A bit about us: We're transforming how government agencies digitize forms and automate workflows. Our new initiative brings AI directly into this process - using LLMs, vector search

Full-time

USD 140,000.00 - 180,000.00 per year

Installation Manager

Washington, District of Columbia

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Today

Job#: 3008657 Job Description: Apex Systems is searching for a Installation Manager to support the US Senate. Installation Manager Location: First Street SE, Washington, DC 20004 Salary: $160-185k Technical Qualification & Requirements: Supports implementing processes and procedures related to installation, warehouse operations, and asset management.Supporting state, senate and committee officesOversees installation and maintenance of IT equipment Phones, servers, computers, routers/network d

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Full-time

USD 160,000.00 - 185,000.00 per year

Cloud Administrator

Washington, District of Columbia

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Today

Job ID: 2510471 Location: WASHINGTON, DC, US Date Posted: 2025-10-03 Category: Information Technology Subcategory: Cloud Comp Engr Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC is seeking Cloud Administrators to join the Machine-assisted Analytic Rapid-repository System (MARS) Advanced Development Operations (DevOps) and Sustainment Support (ADOS) p

Full-time

USD 120,001.00 - 160,000.00 per year

AWS/Azure Cloud Engineer

Washington, District of Columbia

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Today

Req ID: 37132 Summary AWS/Azure Cloud Engineer Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career

Full-time

USD 125,000.00 - 150,000.00 per year

Teleconferencing Engineer

Chantilly, Virginia

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Today

Job ID: 2510351 Location: CHANTILLY, VA, US Date Posted: 2025-10-20 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description ROLE DESCRIPTION: SAIC has an opening for an experienced Teleconferencing Engineer (SETA) in Chantilly, VA to assist a government customer oversee Unified Comm

Full-time

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Service delivery jobs in Washington, DC, USA