Service desk jobs in Arizona

Remote

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Today

Overview GovCIO is currently hiring for a Service Desk Analyst that provides help desk and system deployment services for Appellate, District and Bankruptcy Case Management, Electronic Case Filing (CM/ECF). The analyst will be required to have troubleshooting, analytical, and decision-making skills to provide support and resolution to end-user issues or questions. The incumbent will provide operational and technical support to resolve application, functional and technical issues associated with

Full-time

USD 55,000.00 - 70,000.00 per year

SAP Service Desk Agent - Remote

Remote or Denver, Colorado

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Today

Description Our client is utilizing the newest version of SAP (S/4HANA), with multiple new releases over the next 10 months. As part of their on-going business and operational needs, they are providing level 1 and level 1.5 SAP functional support to their end users, who sit in various locations. The purpose is to handle the initial intake and consultation/resolution of SAP-related questions and issues from the end users in the field. Required Skills Outstanding communication and customer servic

Full-time

USD 26.00 - 33.00 per hour

Remote Service Desk

Remote or Bolingbrook, Illinois

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Today

Job#: 3016699 Job Description: Tier 1-2 Service Desk Fully Remote-CST hours Duration: 6 months Pay Rate: $19-21/hr W2 Shift: 2nd Shift Friday-Tuesday (2:00pm CST - 10:30pm CST) CORE JOB RESPONSIBILITIES: Provide first and second level support for all users with technical problems, requests or questions with a focus on customer service. Use troubleshooting skills to obtain and convey concise solutions and technical guidance to our retail stores, corporate office, and distribution centers. Pr

Easy Apply

Full-time

USD 19.00 - 21.00 per hour

Service Desk Agent

Remote

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3d ago

What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with h

Easy Apply

Full-time

Up to $16

Service Desk Analyst

Remote or Hybrid in New York, New York

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3d ago

General Tasks and Responsibilities Will Include: Receive, prioritize, document and actively resolve end-user help requests Answer calls of e-mail contacts within the required service level time frame Triage requests to ensure accurate transfers and escalation, per service level agreements (SLA/OLA) Track open tickets and monitor ticket progress per SLA/OLA, close ticket items when resolved Follow escalation and paging procedures to ensure SLAs/OLAs are being met Manage level 1 and 1 1/2 service

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Full-time, Contract

BASED ON EXPERIENCE

IT Service Desk Professional

Remote

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16d ago

Job Tile: IT Service Desk Professional ILocation: Malvern, PA / Remote Duties:We need the Guest Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for Client teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications a

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Contract

Depends on Experience

Senior Manager, IT Service Desk

Remote or Richmond, Virginia

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Today

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Full-time

USD 93,800.00 - 156,300.00 per year

EPIC EHR consultant (Remote)

Remote

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Today

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely

Easy Apply

Full-time, Third Party

$30 - $50

Epic Helpdesk Analyst

Remote

•

Yesterday

Key Responsibilities Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.Minimum of 2 years providing Epic technical support in a healthca

Easy Apply

Contract

52 - 55

EHR Helpdesk Analyst (Epic) 1st Shift

Remote

•

Today

Job Title: EHR Helpdesk Analyst (Epic) 1st Shift Job ID: 26-00298 Location: Remote Duration: 12 months of contract Shift: 1st Shift | 7:00 AM 3:30 PM Job Description: The EHR Helpdesk Analyst provides advanced support for the Epic EHR and related clinical applications across multiple behavioral healthcare facilities. The role supports clinical and administrative users, resolves Epic and IT issues, and ensures system stability and user satisfaction. This position works within a centralized IT Hel

Easy Apply

Contract

$47 - $50

Project Manager

Remote

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2d ago

Role: Project Manager - Site Verification Operations (HelpDesk Style) Company: Arch Systems Client: CMS Location: Remote Type: Full-time Position Summary The Project Manager serves as the dedicated operational control tower for site verification work, functioning like a helpdesk-style PM who actively manages intake, assignment, scheduling coordination, and SLA performance. This role ensures every customer-issued inspection is promptly triaged, logged, assigned, and tracked to completion. The Pro

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Full-time

Depends on Experience

Business Analyst - Merchandising Systems

Phoenix, Arizona

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Business Analyst - Merchandising Systems in Phoenix, Arizona (Hybrid - 3 days onsite). The duration of this role is a six-to-nine-month contract assignment to start. Summary: We are seeking a Technical Business Analyst with experience supporting merchandising systems, retail systems or ecommerce systems. This role supports merchandising and retail applications ensuring accurate requirements gathering and translating into technical solution

Contract

$37 - $50 hourly

Help Desk Analyst II

Phoenix, Arizona

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Today

Description We are looking for a skilled Help Desk Analyst II to join our team in Phoenix, Arizona. In this long-term contract role, you will be responsible for providing technical support and resolving IT-related issues to ensure seamless operations. This position offers an excellent opportunity to apply your expertise in troubleshooting and system support within a collaborative environment. Responsibilities: Respond to and resolve technical support requests submitted via the service desk syst

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Contract

USD 24.00 - 27.00 per hour

L1 Help Desk Support

Sierra Vista, Arizona

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Today

Description: Our team is seeking a qualified help desk Support technicians to support one of the largest, most collaborative enterprise service desks in the defense space. Under the Army Enterprise Service Desk, the System Support function handles incidents and requests from mission partners anywhere on the globe. You will: - Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, netw

Full-time

USD 27.53 - 27.53 per hour

Software Developer (C#), Database Admin Intern

Remote

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Today

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under

Full-time

USD 48,100.00 - 86,950.00 per year

Entry Level Help Desk Support

Sierra Vista, Arizona

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Today

Description TEKsystems is seeking qualified Help Desk Support Technicians to support one of the largest, most collaborative enterprise service desks in the defense space. Under the Army Enterprise Service Desk, the System Support function handles incidents and requests from mission partners anywhere on the globe. You will: Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network

Full-time

USD 27.53 - 27.53 per hour

ITSM Project Manager

Remote or Eugene, Oregon

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Today

Description Robert Half is seeking an experienced ITSM Project Manager to lead a TeamDynamix ITSM implementation for a local government client. This role will own end-to-end project delivery, drive process and organizational change, and ensure alignment across IT, the Service Desk, and external vendors. Contract: Long-term contract (with potential for extension) Schedule: Monday-Friday (~30 hours weekly) Location: Eugene, Oregon based client. 100% Remote Key Responsibilities Lead the full imp

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Contract

USD 60.00 - 70.00 per hour

Associate IT Engineering Systems Support Analyst (Remote)

Remote

•

Today

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is looking for an amazingly talented Associate IT Engineering

Full-time

USD 26.25 - 45.96 per hour

Network Engineer Level 5

Remote

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Today

Job ID: 2600209 Location: REMOTE WORK, MD, US Date Posted: 2026-01-08 Category: Information Technology Subcategory: Network Engineer Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: Yes Description SAIC is seeking a highly skilled Network Engineer to support a mission-critical Department of the Air Force C3BM program, ensuring the operational readiness of advanced networking syste

Full-time

USD 160,001.00 - 200,000.00 per year

L1 Help Desk Support

Sierra Vista, Arizona

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Today

Top Skills - Must Haves Help desk supportTroubleshootingCustomer serviceService deskWindows 10Active directoryOffice 365Ticketing systemPhone support Top Skills' Details *Active Secret clearance, Current A+, Net+ or Sec+ Cert. If they have one of the cert we are also able to sponsor a clearance for this role. ~0- 6 months of help desk support experience or customer service experience for the department of defense/military and a current Sec+, net+, or A+.Office 365 fundamental knowledge will be a

Full-time

USD 27.53 - 27.53 per hour

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Service desk jobs in Arizona, USA