Service desk Jobs in Baltimore, MD

1 - 20 of 64 Jobs

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Maryland, USA

Full-time

Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience1-2 years of experience working w

Service Desk TechnicianJob Title - Service Desk Technician

SAICCompany Name - SAIC

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Aberdeen, Maryland, USA

Full-time

Job ID: 2507415 Location: ABERDEEN, MD, US Date Posted: 2025-07-09 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a Service Desk Technician to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT services to

Service Desk TechnicianJob Title - Service Desk Technician

SAICCompany Name - SAIC

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Adelphi, Maryland, USA

Full-time

Job ID: 2507345 Location: ADELPHI, MD, US Date Posted: 2025-07-08 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking Service Desk Technician to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT services t

Service Desk Technician AssociateJob Title - Service Desk Technician Associate

SAICCompany Name - SAIC

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Adelphi, Maryland, USA

Full-time

Job ID: 2507343 Location: ADELPHI, MD, US Date Posted: 2025-07-08 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is seeking Service Desk Technician to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT services

Service Desk TechnicianJob Title - Service Desk Technician

SAICCompany Name - SAIC

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Aberdeen, Maryland, USA

Full-time

Job ID: 2507110 Location: ABERDEEN, MD, US Date Posted: 2025-06-30 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a Service Desk Technician to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT service

Service Desk ManagerJob Title - Service Desk Manager

SAICCompany Name - SAIC

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Adelphi, Maryland, USA

Full-time

Job ID: 2507414 Location: ADELPHI, MD, US Date Posted: 2025-07-09 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a proven Service Desk Manager to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterp

Service Desk TechnicianJob Title - Service Desk Technician

TEKsystemsCompany Name - TEKsystems

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Remote or Roanoke, Virginia, USA

Full-time

Description We are seeking a skilled and customer-focused Service Desk Technician in Roanoke, VA. In this role, you provide support for Level 1 and Level 2 issues, providing timely and effective technical assistance via phone, email, and ticketing systems. You will be responsible for diagnosing and resolving a wide range of hardware, software, and network-related issues, ensuring minimal disruption to business operations. Key Responsibilities Serve as an escalation point for Level 1 and 2 supp

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)Job Title - Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech IncCompany Name - Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders

Service Desk AnalystJob Title - Service Desk Analyst

ITC Infotech (USA), IncCompany Name - ITC Infotech (USA), Inc

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Remote

Contract

Job Summary We are seeking a motivated and detail-oriented IT Help Desk Agent to provide technical support to staff for healthcare service provider. The ideal candidate will have hands-on experience handling calls from Healthcare professionals, troubleshooting hardware, software, and network issues, with a focus on ensuring minimal downtime in a fast-paced healthcare environment. This role requires excellent customer service skills, the ability to prioritize tasks, and a basic understanding of I

Senior IT Service Desk EngineerJob Title - Senior IT Service Desk Engineer

CoinbaseCompany Name - Coinbase

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Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Service Desk Analyst II (Remote)Job Title - Service Desk Analyst II (Remote)

Milliman IntelliScriptCompany Name - Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript

Service Desk Analyst II (Remote)Job Title - Service Desk Analyst II (Remote)

Milliman IntelliScriptCompany Name - Milliman IntelliScript

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Remote

Full-time

Operational Support Center Shift SupervisorJob Title - Operational Support Center Shift Supervisor

MaximusCompany Name - Maximus

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Maryland, USA

Full-time

General information Job Posting Title Operational Support Center Shift Supervisor Date Thursday, April 10, 2025 City Annapolis Junction State MD Country United States Working time Full-time Description & Requirements IT Operational Support Center Shift Supervisor Maximus is seeking an IT OSC Shift Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As an IT OSC Team Supervisor, you will be responsible for providing technica

Operations Support Center LeadJob Title - Operations Support Center Lead

MaximusCompany Name - Maximus

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Maryland, USA

Full-time

General information Job Posting Title Operations Support Center Lead Date Thursday, June 12, 2025 City Annapolis Junction State MD Country United States Working time Full-time Description & Requirements Maximus is seeking an Operations Support Center (OSC) Lead to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As the OSC Lead you will be responsible for leading the Operations Support Center, and your staff, in delivering high-qualit

Operations Support Center LeadJob Title - Operations Support Center Lead

Maximus, Inc.Company Name - Maximus, Inc.

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Maryland, USA

Full-time

Description & Requirements Maximus is seeking an Operations Support Center (OSC) Lead to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As the OSC Lead you will be responsible for leading the Operations Support Center, and your staff, in delivering high-quality technical support to end users. This role involves overseeing daily operations, managing team performance, troubleshooting escalated issues, and ensuring service-level agreem

Application Integration SpecialistJob Title - Application Integration Specialist

ASSYSTCompany Name - ASSYST

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Laurel, Maryland, USA

Contract

ASSYST is seeking a skilled Computer Software / Integration Analyst to analyze, integrate, and maintain software systems across various platforms and environments. This role ensures that applications work together seamlessly, support business operations, and align with strategic goals. The analyst will collaborate with software engineers, project managers, QA teams, and business stakeholders to implement and optimize system integrations. The role also involves developing and implementing web app

Support the Army Research Laboratory (ARL) Information Technology (IT) Modernization ProgramJob Title - Support the Army Research Laboratory (ARL) Information Technology (IT) Modernization Program

SAICCompany Name - SAIC

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Adelphi, Maryland, USA

Full-time

Job ID: 2506061-ADELPHI-MD Location: ADELPHI, MD, US Date Posted: 2025-05-23 Category: Information Technology Subcategory: Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is seeking incumbents and external talent to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Ente

Support the Army Research Laboratory (ARL) Information Technology (IT) Modernization ProgramJob Title - Support the Army Research Laboratory (ARL) Information Technology (IT) Modernization Program

SAICCompany Name - SAIC

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Aberdeen Proving Ground, Maryland, USA

Full-time

Job ID: 2506061 Location: ABERDEEN PROVING GROUND, MD, US Date Posted: 2025-05-23 Category: Information Technology Subcategory: Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is seeking incumbents and external talent to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of

VDI System Engineer - TS/SCI w/PolyJob Title - VDI System Engineer - TS/SCI w/Poly

General DynamicsCompany Name - General Dynamics

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Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Engineering Job Qualifications: Skills: Operating Systems (OS), VMware, VMware VDI Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: VDI Systems Engineer Deliver simple solutions to complex problems as a VDI Systems Enginee

FMS Systems Manager - Secret ClearedJob Title - FMS Systems Manager - Secret Cleared

Zachary Piper Solutions, LLCCompany Name - Zachary Piper Solutions, LLC

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Aberdeen, Maryland, USA

Full-time

Piper Companies is looking for a FMS Systems Manager to join DoD consulting company supporting CECOM project and SAM-D program. This position is onsite at APG (Aberdeen Proving Ground). Essential Duties of theFMS Systems Manager: Provide weapon systems support and manage the FMS (foreign military sales) Case process from cradle to grave from initial request of equipment through planning for long-term program life-cycle sustainment.SAM-D does foreign military sales transactions for SE-FI equipme