Service desk jobs in Baltimore, MD

Hybrid in Bowie, Maryland

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Today

Title: Service Desk Location: Washington, DC Duration: 3 month contract to hire Work Requirements: SummaryFirst 3 weeks onsite for training then can transition to full remote (Weekend overnight shift) The MIL Corporation seeks a Help Desk Support I to support a federal government client at one of our Washington, DC Metropolitan area locations. Responsibilities Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications. Assi

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Contract

BASED ON EXPERIENCE

Service Desk Analyst (Monday - Friday Shift)

Remote or New York, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. This is a Monday - Friday shift. Summary: We arere seeking a Service Desk Analyst (EDP) to provide frontline IT support across our enterprise, including hospitals and corporate offices. In this role, you will be the first point of contact for technical issues, ensuring timely resolution and exceptional customer service. Key Responsibilities: * Respond to Level 1 and 1.5 support requests via phone, ema

Contract

$23 - $33 hourly

Part Time Service Desk Agent

Remote

•

Today

Job ID: 2510891 Location: REMOTE WORK, AL, US Date Posted: 2025-10-20 Category: Information Technology Subcategory: Technical Support Schedule: Part-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: Yes Description SAIC is looking for a Service Desk Agent for a outstanding opportunity to join our team supporting the USMS. The Tier 1 agent is the first line of contact with the USMS customer ba

Full-time

USD 16.00 per hour

IT Service Desk Analyst

Remote

•

Today

Title : IT Service Desk Analyst Location : Remote Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customer service mindset and customer handling skillsDocumenting pr

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Full-time

Up to $17

IT Service Desk Professional

Remote

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21d ago

Job Title: IT Service Desk ProfessionalLocation: Malvern, PA / Remote Duties:We need the Guest Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for Client teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications a

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Contract

Depends on Experience

Service Desk Specialist

Remote or Cleveland, Ohio

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Today

Title: Service Desk Specialist Location : Cleveland, OH Target Start Date : Oct. 13 Type: (C, CTH, D) CTH Pay Rate / Salary (Ranges OK) : $20-$30/HR Travel to 13 client local locations within Cleveland is required Candidates must have their own transportation and mileage will be reimbursed Position Summary We are seeking a Service Desk Specialist who combines outstanding customer service with strong technical expertise. This role serves as the first point of on-site contact for IT support, ens

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Full-time

USD 20.00 - 30.00 per hour

(Remote) IT Service Desk Technician

Remote or Santa Ana, California

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Today

Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten conse

Full-time

USD 22.81 - 30.39 per hour

Service Desk Agent I (Remote SoCal ) ( 3rd shifts)

Remote or Los Angeles, California

•

Today

Service Desk Agent I 3rd Shift (Remote Based in Southern California ONLY) Our client is looking for a highly motivated Service Desk Agent I to join their IT support team. This role supports end users across hospitals and clinic locations, delivering essential helpdesk support for clinical applications, network and Wi-Fi connectivity, operating systems, and business software. The ideal candidate is a resourceful, service-oriented technician who thrives in a fast-paced, high-ticket-volume environm

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Contract

USD24 - USD27

Service Desk Analyst

Remote

•

Yesterday

Service Desk Analyst - must have experience withretail point of sale systems (Aptos preferred) 3-month W2 (ONLY) Contract - No C2C or 3rd Party Sunday - Thursday, 7AM to 4PM PST 100% REMOTE $21/hr W2 MUST BE OK WITH HIGH VOLUME DESK, 60+ CALLS/DAY Ticketing experience is required (ServiceNow preferred) Must have experience/comfort with a busy call center/high volume help desk environment Must have excellent communications skills Flexible with shifting assignments, as needed Job Purpose: Level

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Contract

Depends on Experience

Service Desk Analyst

Columbia, Maryland

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Today

Overview BigBear.ai is seeking a Service Desk Analyst to resolve technical issues and provide prompt solutions to ensure smooth operations and customer satisfaction. This position supports a high visibility project for a data analytics team on-site at a customer facility. What you will do User Support Respond to incoming requests, inquiries, and technical issues from end-users through various channels (i.e. phone calls, instant messaging, Jira ticketing system)Provide clear, friendly and effec

Full-time

Mainframe Backend Developer/ Support - Full-Time

Baltimore, Maryland

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8d ago

Key Responsibilities: Install, configure, and maintain IBM z/OS and related subsystems including VTAM, CICS, DB2, IMS, and MQ Series Provide technical support for a 24/7/365 mission-critical environment, ensuring high availability and system performance Conduct system and application troubleshooting, root cause analysis, and corrective actions Monitor and maintain mainframe network infrastructure, including VTAM configurations and protocols Support and manage job control (JCL) environments and b

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Full-time

Depends on Experience

Senior Help Desk Specialaist

Hybrid in Baltimore, Maryland

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2d ago

Outcomes. Delivered. Voyatek delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide. For example, our technology: Facilitates access to nutritious food for children of mothers participating in the WIC programSupports first responders in reducing opioid overdoses within their communitiesEmpowers colleges and universities to identify and thwart financial aid fraudEquips teachers with valuable insights to identify students requiring addi

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Full-time

$40,000 - $55,000

Field Service Technician

Maryland

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Today

Job ID: 2510567 Location: HANOVER, MD, US Date Posted: 2025-10-06 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence

Full-time

USD 80,001.00 - 120,000.00 per year

Informatica Administrator/Analyst

Baltimore, Maryland

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Today

Job Title: Informatica Administrator/Analyst Location: Baltimore, MD Type: Contract Contract End Date: 6/30/2028 Work Model: Hybrid (on-site or remote on specific days as determined by hiring manager) Contact: Position Overview The Informatica Administrator/Analyst will support by managing Informatica PowerCenter and related infrastructure. The role requires strong expertise in troubleshooting, system administration, and enterprise batch operations. Key Responsibilities Install, configure, and

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Full-time

Help Desk Specialist-Senior

Baltimore, Maryland

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Today

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in th

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Third Party, Contract

Senior Manager, Product

Remote

•

Today

Description & Requirements Maximus is seeking a Senior Manager, Product. In this role you will be responsible for defining the vision, strategy and platform roadmap for the Kantata OX Resource Management platform ensuring that the platform continues to meet business objectives. This is a remote position. Essential Duties and Responsibilities: - Establishes internal standards and templates for all Specialists, Analysts, and Product Owners to use in their roles and work for the Project. - Coord

Full-time

USD 108,000.00 per year

Account Operations Manager (Remote in US)

Remote or Columbus, Ohio

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Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Account Operations Manager serves as the strategic link between the IT department and external/internal clients. This role

Full-time

USD 93,400.00 - 133,400.00 per year

Application Support Engineer (Systems Engineer) - Remote

Remote or Cottonwood Heights, Utah

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13d ago

Zions Bancorporation's Enterprise Technology and Operations team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today. We are currently seeking an experienced Application Support Engineer (Systems Engineer) that understands the BaNCS application and how it integrates with th

Full-time

USD 100,000.00 - 130,000.00 per year

Tier 3 Data Quality Help Desk Analyst

Remote

•

Today

Overview GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the following IAM Services: Identity Services (IdS), Provisioning (Prov), Credential Service Provider (CSP), Single Sign-On - Internal (SSOi), Single Sign-On - External (SSOe), Electronic Signature (eS

Full-time

USD 75,000.00 - 90,000.00 per year

Sr Systems Administrator - SOX

Remote or Florida

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Today

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Performs advanced maintenance and repairs, including installs and configurations of systems software and hardware. Troubleshoots server and infrastructure related problems and p

Full-time

USD 85,300.00 - 158,100.00 per year

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Service desk jobs in Baltimore, MD, USA