Service desk jobs in Chicago, IL

Chicago, Illinois

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Today

Key Responsibilities Provide timely technical support to end users by troubleshooting hardware, software, and network issues.Log, track, and resolve incidents and service requests using an IT Service Management (ITSM) or ticketing platform.Troubleshoot and support Windows desktops and laptops, including imaging, configuration, and maintenance.Manage user accounts and access, including password resets, onboarding/offboarding, and permissions.Support productivity and collaboration tools such as e

Full-time

USD 23.00 - 26.00 per hour

Firmwide Service Desk Analyst II (10am-6pm CT)

Chicago, Illinois

•

Today

About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 23 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence a

Full-time

USD 73,000.00 - 79,000.00 per year

IT Service Desk Analyst

Remote

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5d ago

Associate s degree in Computer Science/Information Systems (or similar technical major) from an accredited collegeSix months of related experienceA combination of related experience and/or technical certifications may be considered in lieu of the educational requirementsDemonstrated ability to solve issues with healthcare/clinical applicationsKnowledge of computer, printer, and network troubleshooting and installation proceduresDemonstrated ability to diagnose and troubleshoot Microsoft products

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Contract

Depends on Experience

IT Service Desk Professional I

Remote

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7d ago

Job Title: IT Service Desk Professional I Location: Malvern, PA / Remote Duties: We need the Teammate in this position to solve support incidents in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize downtime for Client teammates, partners, and customers.This is an IT contact center support role that includes supporting customers through various channels such as phone, chat and tickets

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Contract

Depends on Experience

Service Desk Analyst

Remote

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10d ago

Title: Service Desk Analyst Location: Remote Duration: 0 3 Months Contract/ Contract to Hire Job Description: Provide Level 3 end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments. "See the world through the eyes of the customer delivering world class desktop support for all client issues while responding to Level 1 and 2 service tickets. There is also the potential for Tier 3 support work in conjunction with a Senior Technician

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Contract

$30 - $35

NATIONAL IT SERVICE DESK COORDINATOR-PT role

Remote

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26d ago

Title: NATIONAL IT SERVICE DESK COORDINATOR-PT role Location: Remote Position Type: Contract Compensation Pay Range:$21.07-$30.10 Per Hr Description This remote, contract position involves providing support to end-users for software and technical issues. Responsibilities include communicating effectively through various channels and utilizing generic technology tools to troubleshoot and solve problems efficiently. Key Responsibilities Answer support calls and respond to emails with effective

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Contract, Third Party

$21.07 - $30.1

Health Information Technology Service Desk Analyst (Remote)

Remote

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13d ago

Health Information Technology Service Desk Analyst (Remote) (6-month contract) Remote eligible states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY Must Have: - Basic Computer Knowledge - Basic Computer Skills (MS Windows based; basic math skills; basic reading skills) Nice to Have: - 1+ year of experience in a position requiring frequent interaction with customers, clients, students and/or p

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Contract

Depends on Experience

IT Service Desk Support

Remote

•

Today

Job Summary for Service Desk Support: We are seeking a Service Desk Support Analyst to provide first-level technical support to end users. This role involves troubleshooting hardware, software, and network issues while ensuring a high level of customer satisfaction and timely resolution of incidents. Job Qualifications and Responsibilities for Service Desk Support: Experience in Service Desk / IT Support / Help Desk roles Strong knowledge of: Windows OS (Windows 10/11) Microsoft Office 365 Ba

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Contract

Help Desk Support Technician (3 days job per week)

Schaumburg, Illinois

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13d ago

One of our clients in Schaumburg, is urgently looking for a Help Desk Support Technician. Must Have: Should have at least 5 years of experience with the following: M365 & O365 stack is necessaryExperience with Active Directory for user managementHands-on experience with imaging and configuring laptops and desktopsHands-on experience with MAC and Mobile Device Configuration (MDM)Experience with MS Intune and MS Endpoint would be a plusSupport for the Imaging devices (print/scan/copy/fax) that in

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Contract

30 - 35

Financial Systems Analyst

Chicago, Illinois

•

Today

Description The Financial Systems Analyst is responsible for the day-to-day administration and the support, analysis and continuous improvement efforts for the suite of financial systems used by the Finance Department. The Financial Systems Analyst ensures the administration of the system is handled efficiently and effectively by taking timely action to resolve service desk requests; manage routine systems configuration and maintenance; respond to business questions and perform root cause analys

Full-time

USD 45.00 - 55.00 per hour

Help Desk/Desktop Support Analyst

Deerfield, Illinois

•

Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical support in a manufacturing environment. This Long-term Contract opportunity is ideal for a dependable IT specialist who enjoys resolving end-user issues, maintaining a strong service mindset, and working across a broad range of desktop support needs. The role offers hands-on involvement with daily support operations while also contributing to device deployment and upgrade activities. Responsibilities:

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Contract

USD 23.75 - 27.50 per hour

IT Help Desk Manager

Chicago, Illinois

•

Today

Description Sargent & Lundy is a leading consulting engineering firm specializing in the power and energy sectors. Since 1891, we have provided comprehensive engineering, design, and consulting services for both traditional and renewable power generation, grid modernization, nuclear power, and more. Our mission is to help clients achieve their energy goals effectively by adopting advanced technologies and sustainable practices. We are looking for a motivated Service Desk leader to join our grow

Full-time

USD 97,864.00 - 149,514.00 per year

Enterprise Applications Automation Engineer

Chicago, Illinois

•

Today

{"description": "Dentons US LLP is currently recruiting for an experienced Enterprise Applications Automation Engineer to join our IT Operations team. This role is responsible for designing, developing, and maintaining automation solutions and workflows across a diverse set of enterprise applications, driving operational efficiency, quality assurance, and post-patch validation through advanced automation and integration technologies. Responsibilities Automation & Workflow Development Develop and

Full-time

USD 98,000.00 - 125,000.00 per year

Endpoint Project Manager

Remote

•

Today

Role: Endpoint Project Manager End User Computing & O365 Migration Location: Remote Duration: 12 months Client: IPS/USPS Note: candidates meet the residency requirements (Last 5 years in the US with no more than 6 months out of the country). Background and Introduction Endpoint Technology Digital Workspaces urgently requires an IT Project/Program manager for the implementation of Microsoft Copilot per the ELT NOTE: For this position, the requirement is 8-10 years of experience in the areas highl

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Third Party, Contract

Depends on Experience

Technical Support Technician

Remote

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19d ago

Proven experience in an IT support role, involving extensive customer support, both remote and in-personFull understanding of Windows Environment and extensive experience with MS Office SuiteA+ CertificationAbility to travel, and ability to pass a Jacobs' driving record reviewIdeally, you'll also have: Bachelor's degree in Information TechnologyServiceNow or related ticketing management system Responsibilities: As a Global Support Services Analyst, you ll join our collaborative and engaging IT

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Third Party, Contract

Depends on Experience

Incident Manager

Remote

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5d ago

We are seeking a hands-on IT Incident Coordinator / Incident Manager to support a federal program. This role is ideal for candidates with ServiceNow, ITIL, and incident lifecycle experience who enjoy working in a fast-paced, mission-critical environment. Key Responsibilities: Coordinate end-to-end incident management and ensure quick resolutionProvide real-time status updates to stakeholders during incidentsWork with internal teams and vendors to restore servicesEnsure compliance with ITSM/ITIL

Easy Apply

Contract

Depends on Experience

Systems Engineer

Chicago, Illinois

•

Today

Description Sargent & Lundy is a leading consulting engineering firm specializing in the power and energy sectors. Since 1891, we have provided comprehensive engineering, design, and consulting services for both traditional and renewable power generation, grid modernization, nuclear power, and beyond. Our mission is to help clients achieve their energy goals effectively by leveraging advanced technologies and adopting sustainable practices. We are seeking a Systems Engineer to design, implement

Full-time

USD 75,210.00 - 115,210.00 per year

Desktop Support Engineer with Copilot

Remote

•

Today

Position: Desktop Support Engineer with Copilot Location: Florham Park, NJ (Remote) Hiring: Contract / Fulltime QUALIFICATIONS & EXPERIENCE: KEY RESPONSIBILITIES: AI Support & TriageServe as the first point of contact for all AI tool incidents, access requests, and usage questions across Copilot, Claude Enterprise, and department-specific AI applications.Distinguish between technical issues (platform outages, access failures, integration errors) and adoption issues (early learning curve, prompti

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Full-time

Depends on Experience

IT Support Desk Manager

Remote

•

Today

IT Support Desk Manager / Lead (M365 & MFA Focus) W2 / Contract to Hire Mostly reote, some onsite in Chicago, IL (near airport) CDW is seeking a hands-on Support Desk Manager/Lead with strong Microsoft 365 administration expertise and a focus on MFA and identity security. This is a player-coach role leading a small team while actively handling Level 2/3 escalations and supporting a range of SaaS applications in a dynamic, acquisition-driven environment. Key Responsibilities: Lead and mentor a

Contract

Depends on Experience

IT Consultant

Chicago, Illinois

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Today

Concentric Integration, a subsidiary of Baxter & Woodman, Inc. Your future position: IT Consultant Choose your location: Bannockburn, Chicago, Crystal Lake, orNaperville, IL Why you should join our team! Why Concentric Integration? At Concentric Integration, both seasoned professionals and entry level candidates find more than a job; they uncover a long-lasting, fulfilling career with a distinguished leader in technology and innovation. Our work environment is extraordinary and being honored

Full-time

USD 90,000.00 - 120,000.00 per year

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Service desk jobs in Chicago, IL, USA