Service desk jobs in Chicago, IL

Remote or Bolingbrook, Illinois

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Today

Job#: 3016699 Job Description: Tier 1-2 Service Desk Fully Remote-CST hours Duration: 6 months Pay Rate: $19-21/hr W2 Shift: 2nd Shift Friday-Tuesday (2:00pm CST - 10:30pm CST) CORE JOB RESPONSIBILITIES: Provide first and second level support for all users with technical problems, requests or questions with a focus on customer service. Use troubleshooting skills to obtain and convey concise solutions and technical guidance to our retail stores, corporate office, and distribution centers. Pr

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Full-time

USD 19.00 - 21.00 per hour

SAP Service Desk Agent - Remote

Remote or Denver, Colorado

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Today

Description Our client is utilizing the newest version of SAP (S/4HANA), with multiple new releases over the next 10 months. As part of their on-going business and operational needs, they are providing level 1 and level 1.5 SAP functional support to their end users, who sit in various locations. The purpose is to handle the initial intake and consultation/resolution of SAP-related questions and issues from the end users in the field. Required Skills Outstanding communication and customer servic

Full-time

USD 26.00 - 33.00 per hour

Service Desk Agent

Remote

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8d ago

What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with h

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Full-time

Up to $16

Service Desk Analyst

Remote or Hybrid in New York, New York

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9d ago

General Tasks and Responsibilities Will Include: Receive, prioritize, document and actively resolve end-user help requests Answer calls of e-mail contacts within the required service level time frame Triage requests to ensure accurate transfers and escalation, per service level agreements (SLA/OLA) Track open tickets and monitor ticket progress per SLA/OLA, close ticket items when resolved Follow escalation and paging procedures to ensure SLAs/OLAs are being met Manage level 1 and 1 1/2 service

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Full-time, Contract

BASED ON EXPERIENCE

IT Service Desk Professional

Remote

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22d ago

Job Tile: IT Service Desk Professional ILocation: Malvern, PA / Remote Duties:We need the Guest Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for Client teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications a

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Contract

Depends on Experience

Sr. Manager, IT Service Desk

Remote or Pleasanton, California

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Yesterday

About Blackhawk Network: Today, through BHN's single global platform, businesses of all kinds can tap into the world's largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN's networ

Full-time

USD 4,000.00 per month

IT SUPPORT / Service Desk / IT Transition Engineers (Right-to-Hire) Remote ( EST/CST )

Remote

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2d ago

Hi, Please find the requirement below , If you find yourself comfortable with the requirement please reply with your updated resume and I will get back to you Job Opportunity: IT Transition Engineer Role Type: 5-Month Contract-to-Hire (Right-to-Hire) Location: Remote (EST or CST Preferred) Travel: Required (Frequency TBD; Includes some weekends) Must Have : Desktop environmentsNetworking/telecom infrastructureClient/server and database fundamentalsPosition Overview As an IT Transition Engineer

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Contract

$30 - $40

Technical support specialist

Park Ridge, Illinois

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3d ago

Role:- Technical Support specialist Location:- Park Ridge, IL Key ResponsibilitiesProvide white-glove support for executive and leadership meetings, both in-person and hybridSet up, test, launch, and monitor Zoom meetings in conference rooms, including audio, video, screen sharing, and peripheral devicesBe physically present for executive meetings to ensure real-time support and rapid issue resolutionCoordinate with the Unified Communications Manager on scheduling, room readiness, and technology

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Contract

Help Desk Analyst II

Chicago, Illinois

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Today

Description We are looking for a motivated and skilled Help Desk Analyst II to join our team in Chicago, Illinois. This part-time, on-site role offers a flexible schedule and is designed for professionals seeking a long-term growth opportunity. As a contract-to-permanent position, it provides an excellent pathway for career advancement while delivering essential IT support services. Responsibilities: Provide Tier 2 technical support for hardware, software, and network issues, ensuring timely re

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Full-time

USD 32.75 - 45.50 per hour

Client Platforms Engineer

Chicago, Illinois

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9d ago

About Us: Founded more than 15 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 350 people operating throughout North America and in Europe. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity produ

Full-time

USD 100,000.00 - 130,000.00 per year

Analyst IT Release

Hybrid in Northbrook, Illinois

•

Today

Job Summary Office Location: Northbrook, IL Hybrid: 1 day per month in office Job Description The ITSM Release Analyst will support the successful deployment of IT Change Management practices based on the ITIL Framework. This role is responsible for developing a structured approach to service management, integrating Release Management into a comprehensive solution that aligns with Business and IT strategies. The analyst ensures that IT Release Management adheres to leadership guidelines,

Full-time

USD 85,000.00 - 128,000.00 per year

Director - US Head of IT Service Management

Chicago, Illinois

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6d ago

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com As part of the US Technology team, the Director, IT Service Management i

Full-time

USD 165,000.00 - 220,000.00 per year

IT Service Technician

Chicago, Illinois

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Today

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Chicago, IL and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform opera

Full-time

USD 53,040.00 - 53,040.00 per year

IT Service Technician

Chicago, Illinois

•

Today

Full-time

USD 53,040.00 - 53,040.00 per year

Enterprise Applications Automation Engineer

Chicago, Illinois

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19d ago

Dentons US LLP is currently recruiting for an experienced Enterprise Applications Automation Engineer to join our IT Operations team. This role is responsible for designing, developing, and maintaining automation solutions and workflows across a diverse set of enterprise applications, driving operational efficiency, quality assurance, and post-patch validation through advanced automation and integration technologies. Responsibilities Automation & Workflow Development Develop and maintain automat

Full-time

USD 98,000.00 - 125,000.00 per year

Director, Enterprise Services

Hybrid in Northbrook, Illinois

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Today

Job Summary The Director Enterprise Services is a senior technology leader accountable for the strategy, delivery, and continual improvement of enterprise infrastructure services and the global Service Desk. This role owns the infrastructure product portfolio (e.g., network, compute, storage, identity, endpoint, collaboration, and core platforms) and ITSM tooling (e.g., Service Management platform, knowledge, CMDB/asset, automation). The director's mandate is to improve service delivery to peer

Full-time

USD 177,000.00 - 266,000.00 per year

End User Specialist

Chicago, Illinois

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Today

Description Our purpose statement is, We Pursue a Higher Standard. Everything we do is fueled by this statement; it is our foundation and inspiration for our actions every day. At Coeur, we PROTECT our people, places and planet, DEVELOP quality resources, growth and plans, and DELIVER impactful results through teamwork. Coeur Mining, Inc. is a U.S.-based, well-diversified, growing precious metals producer with four wholly-owned operations: the Palmarejo silver-gold complex in Mexico, the Rochest

Full-time

USD 20.00 - 30.00 per hour

Remote position EHR Helpdesk Analyst 1st Shift at Raleigh, NC

Remote or North Carolina

•

Today

Hi Hope you are doing great! Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support

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Full-time, Contract, Third Party

$DOE

Head of US End User Technology Infrastructure Engineering

Chicago, Illinois

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6d ago

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing The Head of US End User Technology Infrastructure E

Full-time

USD 165,000.00 - 220,000.00 per year

Engineer, Desktop Support

Chicago, Illinois

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Today

Balyasny Asset Management (BAM) is a diversified global investment firm founded in 2001 by Dmitry Balyasny, Scott Schroeder, and Taylor O'Malley. With over $28 billion in assets under management, BAM employs more than 2,000 people across 23 offices in the U.S. and Canada, Europe, the Middle East, and Asia. The firm's investment teams span five strategies, including Equities Long/Short, Fixed Income & Macro, Commodities, Multi-Asset Arbitrage, and Systematic. Balyasny's mission is to deliver to i

Full-time

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Service desk jobs in Chicago, IL, USA