Honolulu, Hawaii
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Today
Aloha! One of Hawaii's local grocery retailers has an exciting opening for a Service Desk Manager! The IT Service Desk Manager is responsible for overseeing daily IT support operations, ensuring timely resolution of technical issues, and leading the Service Desk and Field Services teams in delivering high-quality service. This role includes supervising staff, managing ticketing and call center software, coordinating break/fix field services, and analyzing performance reports to improve operation
Full-time
USD 60,000.00 - 70,000.00 per year