Service desk jobs in Jersey City, NJ

Hybrid in Newark, New Jersey

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18d ago

Roles and Responsibilities: Field end user phone calls, emails, and alerts, and submit tickets accordingly.Provide first & second level of support to end users, properly identifying and diagnosing reported issues and requests with the mindset of resolving upon first contact or remaining engaged with the client via proper follow up and communication, ensuring closure.Escalate tickets to the appropriate channels when required to ensure incidents and requests are resolved in a timely fashion and wi

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Contract, Third Party

Depends on Experience

Service Desk Analyst

Remote or New York, New York

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: We are seeking a proactive and customer-focused Service Desk Analyst to provide front-line, Level 1 IT support across a large enterprise environment. This role involves monitoring and responding to incoming service requests via phone, email, and automated ticketing systems, ensuring timely resolution and excellent customer service. The Analyst will work assigned shifts and may be required to s

Contract

$23 - $33 hourly

IT Service Desk Analyst (100% Remote)

Remote or New York, New York

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking an IT Service Desk Analyst. This role is 100% Remote. This position will start as a contract to hire, then eventually convert to a full-time/salaried position. Benefits are provided throughout the contract phase as well. Summary: We are seeking a motivated IT Service Desk Analyst to join a growing healthcare IT support environment. This role provides front-line Level 1-1.5 IT support for a large hospital system, handling inbound requests ove

Contract

$25 - $30 hourly

Associate, Service Desk

Newark, New Jersey

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6d ago

Job Classification: Technology - Admin & Support Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you'll unlock an exciting and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services i

Full-time

USD 59,300.00 - 88,300.00 per year

Assistant Director, Service Desk Operations (Business Analyst)

New York, New York

•

Today

Company Description Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency solicitations to payment of vendors. Annually, agencies procure billions in products and services from a diverse pool of vendors that represent various industries. MOCS therefore aims to ensure that the procurement process remains fair, tra

Full-time

Assistant Director, Service Desk Operations (Technical Implementation Administrator)

New York, New York

•

Today

Full-time

Service Desk Analyst

New York, New York

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11d ago

Top tier law firm seeking Service Desk Analyst with a strong background in computer and mobile device support. This role is part of a broader transformation within Global Technology Services to reorient our teams and structures enhancing user-facing technology support, streamlining operations, and embedding AI-driven efficiencies. The ideal candidate will possess excellent multitasking abilities, advanced problem-solving skills, and a proactive approach to technical support, with a strong commit

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Full-time

$85,000 - $95,000

Service Desk Analyst Consultant

Newark, New Jersey

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11d ago

We need a Service Desk Analyst Consultant Hybrid role 9am-5pm or 830am-430pm Service Desk Analyst Newark, NJ 6-month contract Hybrid schedule - 3 days Onsite, 2 days Remote Roles and Responsibilities Field end user phone calls, emails, and alerts, and submit tickets accordingly.Provide first & second level of support to end users, properly identifying and diagnosing reported issues and requests with the mindset of resolving upon first contact or remaining engaged with the client via proper follo

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Third Party, Contract

Up to $0

Service Desk Analyst, Remote

Remote or Hybrid in Los Angeles, California

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10d ago

A large Los Angeles healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent for a 6-month contract. The role can fully remote but must live within 50-100 miles of 90032. Must be available to work 3rd shift (11:00pm-7:30am). The hours will cover 3 shifts: 8am-4:30pm (1st), 3pm-1130pm (2nd), and 11pm-7:30am (3rd).Service Desk Agent I is responsible for supporting the end user community at the hospitals and clinic locations. This position will pro

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Contract

$25 - $27

Service Desk Specialist- Part Time

Remote or Cleveland, Ohio

•

Today

Title: Service Desk Specialist - Part Time- 20 to 30 hours per week Location : Cleveland, OH Target Start Date : Sept. 15 Type: (C, CTH, D) C Pay Rate / Salary (Ranges OK) : $20-$30/HR Travel to 13 client local locations within Cleveland is required Candidates must have their own transportation and mileage will be reimbursed Job Description : We are seeking a customer-focused Service Desk Specialist with strong technical skills in device deployment, endpoint management, and user support. This r

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Full-time

USD 20.00 - 30.00 per hour

Service Delivery Manager Service Desk

Remote

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11d ago

Sonata Software Overview In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite an

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Full-time

$80,000 - $90,000

Windows Debugging Specialist - Systems Analyst

Ridgefield, New Jersey

•

Today

NTT DATA's Client is seeking a Windows Debugging Specialist - Systems AnalystRequired Skills: Minimum of 3 years of verified experience in deskside or IT support roles. Proven experience in Windows OS troubleshooting and debugging (Windows 10/11). Strong understanding of hardware components, peripherals, and basic networking. Excellent customer service and communication skills. Organized with ability to work independently and manage multiple tasks effectively. High school diploma or equivalent

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Contract

BASED ON EXPERIENCE

Tech Support Analyst - ONSITE

Hybrid in New York, New York

•

Today

Tech Support Analyst - ONSITE OverviewAre you interested in providing top-notch IT support, using your problem-solving skills in a fast-paced environment? Do you enjoy working with cutting-edge technology and being part of a team that's transforming processes and doing things differently? If so, this is your opportunity to be part of a great team! The Tech Support Analyst is responsible for providing IT support to internal employees, resolving or escalating issues promptly and professionally acr

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Full-time

BASED ON EXPERIENCE

IT - Service Management and Production Control Analyst for the Division of HPD Tech

New York, New York

•

Today

Company Description Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. -We maintain building and resident safety and health -We create opportunities for New Yorkers through housing affordability -We engage New Yorkers to build and sustain neigh

Full-time

Server Engineer I

New York, New York

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22d ago

Summary : Working with internal staff and vendors, designs, develops, integrates and manages server infrastructure technologies supporting access needs of the organization while achieving operating efficiency, network security and integrity. Essential Job Duties Provides Tier II support to end users, Service Desk and Desktop Support teams providing both resolution and root cause analysis. Design, document and implement best practice processes to delivery consistent automated operating systems a

Full-time

Windows migration consultant to migrate machines from Windows 10 to Windows 11.

Harrington Park, New Jersey

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Today

Looking for 2 Mid-Level Windows migration consultant to migrate machines from Windows 10 to Windows 11. White glove/executive support experience. Onsite 5 days a week in the Harrington Park, NJ area. Position Summary: The Windows 11 Project Consultant will play a critical role in a company-wide initiative to migrate all endpoints to Windows 11 and bring un-inventoried assets under IT Asset Management control. This role is responsible for identifying, onboarding, and standardizing company endpoi

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Full-time

Infrastructure Engineer III - Amazon connect

New York, New York

•

Today

Job Description We are seeking a passionate and talented Infrastructure Engineer to join our team in supporting and expanding our Amazon Connect telecom infrastructure. We are looking for an engineer who can help us extend our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through advanced tooling and processes to enhance customer experience. Join our team and be part of managing one of the largest volumes of phone calls in contac

Full-time

USD 118,750.00 - 160,000.00 per year

Senior Network Engineer (W2)

Hybrid in New York, New York

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3d ago

About the jobOne of the fastest growing Healthcare startups in the world is looking for a Senior Network Engineer who will be responsible for managing routing, switching, VPN, and firewall infrastructure at our office locations and in the cloud. What You'll Do: Manage, monitor, and maintain our network infrastructure, including Starlink, Meraki switches/WAP, Palo Alto firewalls/VPN, AWS VPC, and AWS Transit GatewayServe as a technical architect and consultant to other engineering teams by assis

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Contract

Depends on Experience

Jr Network Specialist

Elmsford, New York

•

Today

Description Our client is a Technology Service Provider for the various school districts throughout Westchester and Rockland Counties. Currently the client supports the student and teacher technologies within 40+ school districts. In addition, they have a centralized support team that provides infrastructure, telecommunications, systems, and service desk support to their clients. Each district is comprised of a team of junior network specialist who contribute to the software and hardware trouble

Full-time

USD 18.00 - 24.00 per hour

Jr Network Specialist

Elmsford, New York

•

Today

Full-time

USD 18.00 - 24.00 per hour

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Service desk jobs in Jersey City, NJ, USA