Service desk Jobs in Jersey City, NJ

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Service Desk Analyst

Hexaware Technologies, Inc

•

Morristown, New Jersey, USA

Full-time

Position: Service Desk Analyst Location: Morristown, NJ 07960 (Onsite) Hiring: Contract / Fulltime Job Description: Key Responsibilities: Technical Support: Respond to incoming service requests via phone, email, or chat in a timely and professional manner.Diagnose and troubleshoot hardware, software, and network issues.Provide step-by-step instructions to resolve technical problems.Escalate unresolved issues to higher-level support teams as needed.Document all service requests and resolutions in
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Posted 12 hours ago

Evening Shift Service Desk

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Description One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer ser
Posted 6 days ago | Updated 9 hours ago

Computer Support Specialist (Service Desk)

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Description Position Summary The Specialist, Computer Support provides technology support to all users in the firm. Essential Duties and Responsibilities Typical responsibilities include, but are not limited to, the following: - Respond to, research, and resolve user inquiries for first- and second-level support received via telephone, e-mail, or walk-in, in a timely and efficient manner - Maintain effective communication and follow-up with assigned floors - Interface and maintain effective comm
Posted 6 days ago | Updated 9 hours ago

Service Desk Analyst Part Time Second Shift

Phoenix Technology Partners, LLC

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New York, New York, USA

Contract

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active
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Posted 14 days ago | Updated 4 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active
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Posted 34 days ago | Updated 4 days ago

Computer Support Specialist (Service Desk)

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Description Position Summary The Specialist, Computer Support provides technology support to all users in the firm. Essential Duties and Responsibilities Typical responsibilities include, but are not limited to, the following: - Respond to, research, and resolve user inquiries for first- and second-level support received via telephone, e-mail, or walk-in, in a timely and efficient manner - Maintain effective communication and follow-up with assigned floors - Interface and maintain effective comm
Posted 6 days ago | Updated 9 hours ago

Service Desk Engineer OR Desktop Engineer

Balin Technologies LLC

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The Bronx, New York, USA

Full-time

Hi Team, Job Title: Desktop Engineer (Level 1/2) Full-term positionCar is mandatoryWorkdays: Saturday, Sunday: 10:00 AM - 6:00 PM | Monday, Tuesday, Wednesday: 1:00 PM - 9:00 PM | Thursday, Friday: OFF Requirements: - Minimum of 2+ years of experience in IT support, with a focus on desktop and printer troubleshooting - This position is exclusively work from office (Bronx) - Preferable candidates should be closer to Bronx, NY - Valid driving license and access to a car are required Responsibiliti
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Posted 5 days ago

Service Desk Analyst/Field Support (Must Have: Car and DL)

HPTech Inc.

•

Lake Success, New York, USA

Contract

Must-Haves: Car and willingness to travel daily. (Travel costs from office to clinics/hospitals are reimbursed.) Working hours FlexibleMight be required to work in the night / holidays shift based on project requirementWill have to cover a radius (Max of 30-40 miles) from reporting location on need basisThe role is crucial in providing helpdesk technical support. The candidates must be adept at troubleshooting and documenting issues effectively. This role is the first point of contact for all in
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Posted 7 days ago | Updated 4 days ago

IT Service Desk Support Analyst (MDM / Office 365 / ServiceNow)

Trigyn Technologies, Inc.

•

White Plains, New York, USA

Third Party, Contract

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for an IT Service Desk Support Analyst. The particulars of the position are as follows. Project Overview: The client is seeking a highly motivated and skilled IT Service Desk Support Analyst to join a dynamic IT support team. This role involves professionally fielding service desk requests via telephone and email, documenting end user information, and resolving computer issues immediately. The analyst
Posted 12 days ago | Updated 9 hours ago

Service Desk Technician

HPTech Inc.

•

Remote

Contract

Looking for strong candidates for the Service Desk Technician role (Canada/USA Remote from EST) with the following key skills and experience in the resume: Core Technical Skills:Windows 10/11 SupportMicrosoft Office 365 (Outlook, Teams, OneDrive, Excel, etc.)Laptop/Desktop Troubleshooting both hardware & softwareMulti-Function Devices (MFDs) printer/scanner setup and supportVideo Conferencing Support Zoom, MS Teams, Cisco WebEx, etc.Ticketing Tools ServiceNow, Jira, BMC Remedy, or similarRemote
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Posted 13 hours ago

Service Desk Analyst

ITC Infotech (USA), Inc

•

Remote

Contract

Job Summary We are seeking a motivated and detail-oriented IT Help Desk Agent to provide technical support to staff for healthcare service provider. The ideal candidate will have hands-on experience handling calls from Healthcare professionals, troubleshooting hardware, software, and network issues, with a focus on ensuring minimal downtime in a fast-paced healthcare environment. This role requires excellent customer service skills, the ability to prioritize tasks, and a basic understanding of I
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Posted 29 days ago | Updated 29 days ago

Senior IT Service Desk Engineer

Coinbase

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Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the
Posted 12 days ago | Updated moments ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 7 days ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

•

Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 7 days ago

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders
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Posted 60+ days ago | Updated 4 days ago

Support Analyst

Phoenix Technology Partners, LLC

•

New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active
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Posted 36 days ago | Updated 4 days ago

IT Desktop Support Technician, Sr. (Cmptr Assoc (Tec Sup)-LII), Enterprise Infrastructure

NYC Health & Hospitals Corporation

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New York, New York, USA

Full-time

Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our
Posted 19 days ago | Updated 9 days ago

ServiceDesk Support

Hexaware Technologies, Inc

•

Morristown, New Jersey, USA

Full-time

Role: ServiceDesk Agent Location: Morristown, NJ (07960) Work mode: Onsite Mon to Fri Job Description: Key Responsibilities: Technical Support: Respond to incoming service requests via phone, email, or chat in a timely and professional manner.Diagnose and troubleshoot hardware, software, and network issues.Provide step-by-step instructions to resolve technical problems.Escalate unresolved issues to higher-level support teams as needed.Document all service requests and resolutions in the ticketi
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Posted 13 hours ago

College Aide- Help Desk Technician

City of New York

•

New York, New York, USA

Part-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. - Support and set up audio/visual e
Posted 50 days ago | Updated moments ago

Genetec System Administrator

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $114,930.00 - $132,170.00. THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE CERTIFIED IT ADMINISTRATOR (LAN/WAN). The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports
Posted 29 days ago | Updated moments ago