Service desk jobs in Phoenix, AZ

Phoenix, Arizona

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Today

Level 1 Service Desk Analyst Phoenix, AZ 85086 Onsite 1 Years from projected start date Position Description: Service Desk Analysts assigned to the Service Desk team are responsible for the day to day support of internal and external clients. By leveraging your customer service skills, technical training, and having an understanding of today's technologies, you will solve a wide variety of challenges in a fast paced environment that is managed using ITIL methodology. Provide first level suppor

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Contract

Up to $19

Service Desk Technician

Scottsdale, Arizona

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Today

Location: Scottsdale, AZ Description: Qualifications Minimum Qualifications Associate degree in Information Technology, Computer Science, or a related field, or equivalent combination of education and experience.Minimum of 2 years of experience in IT support, Help Desk, Service Desk, or a related technical support role.Proven experience troubleshooting and resolving hardware and software issues.Strong knowledge of Microsoft Windows and macOS operating systems.Hands-on experience supporting Micr

Contract

Service Desk-Helpdesk

Phoenix, Arizona

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Today

Location: Phoenix, AZ Salary: $18.00 USD Hourly - $22.00 USD Hourly Description: Title: Service Desk-Helpdesk Location: Downtown, Phoenix Onsite: Yes, 5 Days Can go full time: yes Rate: 18-22/hr Contact: Brian Merin; ; The Role: Our client is seeking a Service Desk Technician to join their IT Support team. This is an excellent opportunity for someone who enjoys helping people, solving technical issues, and delivering exceptional customer service. The ideal candidate can confidently support

Full-time

USD 18.00 - 22.00 per hour

Service Desk Lead

Scottsdale, Arizona

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7d ago

Role Summary The Service Desk Lead is responsible for managing day-to-day service desk operations and ensuring consistent delivery of high-quality end-user support across phone, chat, email, self-service, and walk-in channels. The role drives SLA compliance, customer experience, operational discipline, team productivity, escalation handling, knowledge management, and continuous service improvement. Key Responsibilities Service Desk Operations Manage daily Service Desk operations across

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Third Party, Contract

Depends on Experience

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

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26d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

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Contract

$20 - $25

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Service Desk Support Analyst | W2/1099 | For Current MN Residents Only | No C2C

Remote

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26d ago

NOTE: APPLICANT MUST BE ON OUR W2 or 1099 AND CURRENT MN RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Support Analyst Location: Remote with rare on-site meetings (On-site meetings will be planned in advance) Duration: 12 Months with Extensions Interview: MS Teams Job Description: Seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including

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Contract

Depends on Experience

Help Desk/Desktop Support Analyst

Phoenix, Arizona

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Phoenix, Arizona. This Long-term Contract position focuses on resolving day-to-day hardware, software, and access issues while delivering a positive support experience. The ideal candidate is comfortable working with Microsoft Windows environments, managing service requests, and assisting employees with timely troubleshooting and account support. Responsibilities: Provide

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Contract

USD 28.50 - 33.00 per hour

IT Specialist

Phoenix, Arizona

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Today

Overview If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities The IT Specialist provides support for basic incident resolution, troubleshooting, remove & replace and requests reported by the staff. Responsibilities include initial assessment, triage, research, exchange, root cause, and resolution of basic incidents and requests regarding the use of approved software product

Full-time

Cloud Systems Administrator - Phoenix, AZ (Hybrid)

Hybrid in Phoenix, Arizona

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6d ago

Job Title: Cloud Systems AdministratorLocation: Phoenix, AZ (Hybrid but on site for the first 2-3 months) Contract to hire position All candidates must be eligible to convert to an FTE without sponsorship. Candidates must be local to AZ and available for in-person interviews. Required Skills Experience with Azure Cloud Tier 2 Support for general desktop support issues Domain Name System (DNS)Preferred Skills Intune experience Mobile Device Management (MDM)(Workspace Analytics) Azure monitoring

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Contract, Third Party

Depends on Experience

Technical Support Specialist

Chandler, Arizona

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Today

Job Title: IT Tech Support Location: Chandler, AZ; Addison, TX; Hopewell, NJ; Jacksonville, FL Work Arrangement: Hybrid Client Industry: Enterprise BFSI client Duration: 12+ Months Contract Schedule: Monday to Friday, Standard working hours About the Role: This is a First Line IT Support / Service Desk role focused on providing technical assistance to internal employees through phone and chat in a 24/7 global service desk environment. The role involves basic troubleshooting of Windows 10/11, M

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Full-time

$23.0000 - $24.0000

Technical Customer Support Specialist

Phoenix, Arizona

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Today

About the Role The Technical Customer Support Specialist is responsible for delivering outstanding customer service and technical assistance for cloud-based software products. This role involves diagnosing and resolving software-related issues, guiding customers through solutions, and collaborating with internal teams to address technical concerns and improve the overall user experience. Strong communication and problem-solving skills, along with a customer-centric mindset and proactive approa

Full-time

PC Deployment / Desktop Technician

Scottsdale, Arizona

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Today

Description Our customer is seeking a skilled and detail-oriented Desktop Imaging & Deployment Technician to support the deployment, configuration, and lifecycle management of endpoint devices across the organization. This role is responsible for imaging, provisioning, deploying, and maintaining desktops, laptops, and related hardware while ensuring compliance with company standards and security requirements. The ideal candidate will have hands-on experience with Microsoft SCCM (Endpoint Configu

Full-time

USD 20.00 - 25.00 per hour

SYSTEMS/LAN ADMINISTRATOR

Phoenix, Arizona

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Today

SYSTEMS/LAN ADMINISTRATOR Job No: 542289 Work Type: Full-time Location: PHOENIX Categories: Information Technology/Services DEPT OF EMERGENCY AND MILITARY AFFAIRS The Department of Emergency & Military Affairs (DEMA), led by The Adjutant General, provides emergency management and military capabilities to the citizens of Arizona and the nation. The Emergency Management Division consists of three sections-operations, preparedness, and financial administration. Each section works collaborativ

Full-time

Compensation information provided in the description

IT Infrastructure Manager

Phoenix, Arizona

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Today

Posting Date 08/19/26 Application Deadline 08/25/26 Pay Range Anticipated Hiring Range: $104,000 - $127,000 annually Full Pay Range: $104,000 - $150,000 annually Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation. Job Type Unclassified Department Recorder About the Position The IT Infrastructure Manager is responsible for the leadership, admini

Full-time

USD 104,000.00 - 127,000.00 per year

Systems Engineer I

Phoenix, Arizona

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Today

The Systems Engineer I is an entry-level infrastructure engineering position within the Platform Operations team. This role is responsible for supporting, maintaining, monitoring, and improving the enterprise technology environments that support SwitchThink Solutions and our credit union clients. The Systems Engineer I works closely with senior engineers, service desk personnel, security teams, vendors, and client stakeholders to ensure infrastructure systems remain secure, stable, and highly av

Full-time

Systems Engineer I

Phoenix, Arizona

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Today

Full-time

Product Specialist - REMOTE

Remote

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Today

Job Description: Crop to Crop resumes are accepted The Product Specialist collaborates with business units and coordinates with cross-functional teams to provide strategies, product development, and training solutions. Assures the product meets specifications. As a Product Specialist with the NJ Division of Developmental Disabilities, the candidate will perform technical and application support functions including, but not limited to: Provide tier 1 support for Division applicationsProvide first

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Third Party, Contract

Depends on Experience

Clinical User Experience Analyst-# 26-19735

Remote

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12d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

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Contract

$80 - $90

Customer onboarding

Remote

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Today

Immediate need for a talented Customer onboarding . This is a 06+ months contract opportunity with long-term potential and is located in Farmington, MI (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-22859 Pay Range: $16/hr - $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Note :Remote Farmington, MI 4

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Contract

$16 - $17

Service desk jobs in Phoenix, AZ, USA