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Required Qualifications:Experience: 5+ years of experience as aServiceNow Business Analyst, with at least 3 years specifically focused on ServiceNow implementations and process automation.ServiceNow Knowledge: Deep understanding of IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and CMDB.Business Analysis Skills: Strong ability to analyze business requirements, model processes, and translate them into technical specifications. Proficiency in crea
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