Telephony Jobs in East Walpole, MA

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CRM Lead - Oracle Service Cloud (OSC)

TechDigital Corporation

Remote

Third Party, Contract

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud c

MS Teams Engineer

Stanley David and Associates

Remote

Full-time

Role :: Teams Engineer Location :: Remote USA Type :: Fulltime Job Description Must-Have Provide support on daily customer initiated and controlled operations of the services in Microsoft Teams, Telephony (Peer-Peer) and Audio conference services.Understanding of Teams Licensing and Communication CreditsTroubleshoot and configure Teams, Channels, Private Channels and its members.Retention Policies, E-911 understanding, Device focused troubleshootingConfiguring Messaging Policies, Meeting Polic

Salesforce Solution Architect- Agentforce

ConsultNet, LLC

Remote or Murray, Utah, USA

Full-time

Salesforce Solution Architect- Agentforce ( Part Time ) 100% Remote (must located in United States) Part Time- 20 hours per week Who We Are: We see the world through Salesforce glasses. We love Salesforce, it's our craft and we want to make a Salesforce evangelist out of everyone. We're the kind of people, who in our spare time, learn about and experiment with Salesforce architecture, create and run local Salesforce user groups and geek out on every page of the release notes 3 times a year. Ou

Field Engineer

Motorola Solutions

Florida, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Voice Technology, Strategy & Analytics Manager

Allstate Insurance Company

Texas, USA

Full-time

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Voice Technology, Strategy & Analytics Manager is resp

AI Solutions Architect

INSPYR Solutions

Remote

Contract

Title: AI Solutions Architect Location: Remote Duration: 6+ months contract to hire Compensation: $100.00 -$150.00/hr Work Requirements: , Holders or Authorized to Work in the U.S. AI Solutions ArchitectOverview We're seeking an experienced Techs to own the architecture, delivery, and ongoing evolution of our AI-driven, zero-ops conversational embed system. You'll combine deep hands-on expertise in modern web frameworks, cloud-native PaaS, and real-time telephony/video integrations with strong

Salesforce Solution Architect

ConsultNet, LLC

Remote or Murray, Utah, USA

Full-time

Salesforce Solution Architect 100% Remote (must located in United States) Full-Time Employee Salary + Bonus + Benefits Who We Are: We see the world through Salesforce glasses. We love Salesforce, it's our craft and we want to make a Salesforce evangelist out of everyone. We're the kind of people, who in our spare time, learn about and experiment with Salesforce architecture, create and run local Salesforce user groups and geek out on every page of the release notes 3 times a year. Our

Salesforce Architect / Release Specialist (REMOTE)

ICF

Remote or Reston, Virginia, USA

Full-time

Our team is a leading provider of Digital Transformation services for Federal agencies. Our services focus on enabling agency mission and business transformation using industry-leading low-code platforms, mobile applications, robotics process automation and data analytics platforms. We are partnered with some of the world's leading and most innovative companies like Salesforce, ServiceNow, Appian, Microsoft and UiPath. We focus on offering a full range of architecture and planning, system implem

Systems Engineer II

Medifast, Inc.

Remote or Baltimore, Maryland, USA

Full-time

About The Opportunity At Medifast, our team members are relentless in our mission of driving Lifelong Transformation, Making a Healthy Lifestyle Second Nature . When you join Medifast, you become part of a dynamic, fast-growing community of highly motivated, like-hearted people who share a passion for promoting health and wellness. Just as OPTAVIA Coaches inspire Clients to reach their personal wellness goals, at Medifast, we inspire each other to bring our best to work each day to further our s

IT Lead Auditor

M&T BANK CORPORATION

Remote or Buffalo, New York, USA

Full-time

** Work Arrangement: This is a hybrid position requiring in-office work multiple days every week and will ideally be based in Buffalo, NY. Overview: This position is responsible for executing internal audit examinations over the Bank's Information Technology (IT) Engineering, Operations, Governance, Risk Management, and Architecture functions ensuring the timely and professional execution of the examinations in accordance with professional standards. Primary Responsibilities Plan, coordinate an

IT B2B Sales Representative (FT)- (Perm Res/ Citizen's ONLY) 5 Days onsite in Walpole, MA (Medical insurance + 401K 6% match)

Elite Technical

Walpole, Massachusetts, USA

Full-time

IT B2B Sales Representative Elite Technical is seeking Sales Representatives to support our customer, a comprehensive voice, data, and cloud solutions provider with 40+ years of experience providing network, communication and collaboration solutions! We are seeking Sales Professionals who has a B2B sales hunter mentality and is primarily responsible for generating new B2B customer relationships through traditional sales techniques. Responsibilities include: - Identify, qualify, and close new bus

AVAYA Technical Program Manager

Brezo Business Solutions LLP

Remote

Contract

Job Title: AVAYA Technical Program ManagerLocation: RemoteDuration : 1-2 years About the Role:We are looking for a highly skilled Technical Program Manager (TPM) with deep expertise in AVAYA contact center technologies and a strong track record of managing telephony transitions and transformations. This is a strategic and hands-on role, requiring exceptional program leadership, stakeholder management, and technical fluency across the AVAYA ecosystem. Key Responsibilities:Lead the end-to-end tra

LLM/AI Engineer (AI Voice)

InfoObjects Inc

Remote

Contract

LLM/AI Engineer (AI Voice: High-Level Recap) Location: 100% Remote Duration: 6+ Months Contract Reason for Need: The company is investing further in Large Language Models (LLM) and is looking to add an experienced engineer with expertise in AI Voice to their team.This role will focus on expanding their voice AI capabilities, complementing their existing LLM efforts.Description: Voice AI experience in Well versed in LLM.AI engineers need to be full stackThey need to do integration echo systems to

NICE IVR consultant Fort Mill,SC (Charlotte)

CogniSoft Technologies

Remote or Fort Mill, South Carolina, USA

Third Party, Contract

Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Responsibilities: 1. Design and implement call flows using NICE CXone Studio, including ACD, IVR, WEM, and

Avaya Voice Tech Engineer

Caresoft

Remote or US

Contract

Title: Avaya Voice Tech Engineer Duration: Long Term REMOTE Description: As a Technology Engineer, you deliver standard and custom supportable technology products. The solutions you build are based on Nationwide's architectural standards, technology roadmaps, industry trends and business requirements. The expertise you provide will focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products. You'll also be accountable for the operational

Microsoft Teams Engineer

JDA TSG

Remote

Full-time

At JDA TSG, we equip Global Iconic brands with top-tier specialized talent, business process expertise and innovations which drive their organizations in exciting new directions. We have established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve. We have an opportunity for a Microsoft Teams expert to join our team working as a Customer Engineers (CE s). A CE s time is dedicated to working with some of the largest, and most sophisticated compan

Oracle Fusion Financial Consultant :: Remote :: Contract

American Tech Vision Solutions LLC

US

Third Party, Contract

Role :: Oracle Fusion Financial Consultant Remote Duration :: Contract Rate 60/hr on C2C Job Description implementing oracle advanced collection in fusion having 12 years of experience with creating custom strategies ; nice to I telephony integration and pay by link integration Position Overview: We are seeking a highly experienced Senior Oracle Fusion Advanced Collections Implementation Specialist with a minimum of 12 years of relevant experience. The ideal candidate will possess deep expert

ServiceNow Developer

Randstad - Torc

Remote

Contract

We are looking for a ServiceNow Developer to join our team and contribute to the development, deployment, and management of ServiceNow applications and IT systems. The ideal candidate will have experience in ServiceNow development, automation, cloud infrastructure, and IT service management. What you'll do: Deploy engineering code across multiple environments, including Development, Staging, and Production.Monitor virtual environments, including desktops, web, mobile, and telephony platformsImpl

Microsoft Teams Customer Engineer- Teams Apps Development

JDA TSG

Remote

Full-time

At JDA TSG, we equip Global Iconic brands with top-tier specialized talent, business process expertise and innovations which drive their organizations in exciting new directions. We have established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve. We have an opportunity for a Microsoft Teams expert to join our team working as a Customer Engineers (CE s). A CE s time is dedicated to working with some of the largest, and most sophisticated compa