Telephony jobs in Franklin, TN

Senior IT Telephony Engineer Outbound Specialist Five9 Platform

Franklin, Tennessee

•

Today

Senior IT Telephony Engineer - Outbound Specialist Five9 Platform Wesley LLC | Franklin, TN | Full-Time, Exempt About Wesley LLC Wesley LLC is a high-growth company headquartered in Franklin, Tennessee. We operate a specialized sales organization with 90 setters, 30 closers, and over 200 corporate users executing over 1.1 million outbound calls annually. Our team moves fast, sets high standards, and invests in the tools and talent needed to win. We are building out our telephony infrastructure

Full-time

SIP/Telephony Developer

Remote

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28d ago

Telephony/SIP DeveloperJoin a high-growth engineering team building global, high-performance communication software. We are looking for a backend expert to evolve our core telephony platform. The Role50-60% Coding: Build and maintain SIP-based services and real-time communication components. 15-25% Architecture: Collaborate on system design and new feature delivery. 20% Peer Review: Maintain high standards for code quality and performance. Tools & Tech: Primary development in Go (with some C++/P

Full-time

Depends on Experience

AI Cloud Telephony Engineer

Remote or Altamonte Springs, Florida

•

Today

RESPONSIBILITIES: Kforce has a client in Altamonte Springs, FL that is seeking an AI Cloud Telephony Engineer. Project Overview: Our client is seeking a Cloud Telephony Engineer with strong experience in Conversational AI-driven voice solutions to support the modernization of an enterprise contact center environment. This role is not a traditional IVR-only position. The focus is on designing, implementing, and optimizing AI-powered conversational voice experiences that sit on top of existing te

Full-time

$110,000 - $120,000 annually

Technology Specialist

Brentwood, Tennessee

•

Yesterday

Overview A well-established professional services organization is seeking a Technology Specialist to support daily technology operations and serve as the primary point of contact for system access and technical support. This role reports to the Director of Technology and plays a key part in maintaining secure, efficient, and reliable technology systems across the organization. The ideal candidate is hands-on, service-oriented, and comfortable supporting both hardware and software environments wh

Full-time

IT Specialist - Field Support

Nashville, Tennessee

•

Today

Description One of TEKsystems' clients, a Fortune 500 company and leader in their respective industry, is looking for an IT Specialist - Field Support Technician. The client job description is below. For added context and additional job description, please see additional skills & qualifications Summary Description of Position: Maintains positive working relationships with plant, area and regional operations management and personnel. Primary responsibility is for area installations, migrations an

Full-time

USD 40.00 - 46.00 per hour

Customer Service Coordinator

Remote

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2d ago

We dont just build products we transform your world. At SACRUM, we believe that the strongest results come from the strongest teams. When talented people unite with purpose, innovation becomes inevitable. Join us. Lets create, collaborate, and make extraordinary things happen together. Customer Service CoordinatorIntroduction: This position involves answering employee questions, managing customer tickets, and communicating with customers to resolve service issues. The Customer Service Coordina

Easy Apply

Contract

28 - 30

IT Field Technician

Nashville, Tennessee

•

Today

Full-time

USD 40.00 - 46.00 per hour

Conversational AI BA requirement

Remote

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24d ago

Below is the very urgent requirement please review it and let me know your interest in this requirement. Would appreciate if you can also share your updated resume with hourly rate expectations along with contact details if this job is not of your interest, however, I will highly appreciate if you can refer someone suitable for this position. Need W2 profiles only. Conversational AI BA requirement Onshore ( United States) Job description Evaluate business processes and customer journeys to ide

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Full-time

Depends on Experience

Product Manager

Remote or Boston, Massachusetts

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Today

RESPONSIBILITIES: Kforce has a client in need of a Product Manager in Boston, MA. Responsibilities: * Serve as the primary product owner for Salesforce Student Experience and Case Management solutions * Engage with academic and administrative stakeholders to understand needs, processes, and pain points * Facilitate collaborative design workshops/JAD sessions to define current state, desired outcomes, and solution concepts * Develop a clear future-state vision and translate it into actionable ro

Contract, Third Party

$45 - $50 hourly

Five9 Technical Trainer

Remote or St. Louis, Missouri

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Five9 Technical Trainer in Saint Louis, MO. Overview: We are seeking a detail-oriented Technical Training Specialist to assist on the rollout of the Five9 Intelligent Cloud Contact Center and manage this critical function. This role begins with a massive deployment phase-onboarding 200 call centers in the East Region by year-end-before shifting focus to the West Region. Once the initial migration is complete, you will transition into an o

Contract

$90,000 - $120,000 hourly

Amazon Connect Voice Engineer (Java)

Remote

•

Yesterday

Hello eveyone! We are hiring for Amazon Connect Voice Engineer with Java and voice/telephony background (IVR, call routing) with my direct client at Remote locations for 6+ Months of contract. Please find the job description below and let me know your level of interest. Job Title: Amazon Connect Voice Engineer (Java) Location: Remote - USA Duration: 6+ Months of contract - Only W2 Responsibilities: Design, develop, and implement solutions using Amazon Connect for contact center operations Con

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Contract

45 - 50

Software Upgrade Operations Field Engineer

Remote or Alabama

•

Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 85,000.00 - 95,000.00 per year

Sales Engineer, Platform (Remote)

Remote or Chicago, Illinois

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11d ago

Why Ryan? Hybrid Work Options Award-Winning Culture Generous Personal Time Off (PTO) Benefits 14-Weeks of 100% Paid Leave for New Parents (Adoption Included) Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement Benefits Eligibility Effective Day One 401K with Employer Match Tuition Reimbursement After One Year of Service Fertility Assistance Program Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service We are seeking a dynamic and results-driven Sales Engineer

Full-time

USD 89,000.00 - 117,700.00 per year

Service Desk Specialist

Remote or Omaha, Nebraska

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Today

Service Desk Analyst / Regional Support Overview This role functions as a hybrid Service Desk Analyst and Deskside Support Technician, responsible for delivering first-level technical support remotely while also serving as the onsite IT resource for a small regional office. Approximately 90% of the role is Service Desk-focused and 10% onsite deskside support. The position ensures timely incident resolution, a consistent user experience, and reliable local hands-on support. The ideal candidate

Full-time

USD 20.00 - 25.00 per hour

Network Engineer II

Remote or Kansas City, Missouri

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Today

RESPONSIBILITIES: Kforce has a client in Kansas City, MO that is looking for a Network Engineer II for an onsite, direct hire opportunity. Responsibilities: * Network Engineer II will lead and collaborate across brands, both nationally and globally, to achieve a secure and robust environment that meets local and global business and regulatory needs * Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration * Research and recommend pr

Full-time

$80,000 - $100,000 annually

Field Engineer - Missouri

Remote or Missouri

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Today

Full-time

USD 70,000.00 - 85,000.00 per year

Field Engineer - Illinois

Remote or Illinois

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Today

Full-time

USD 70,000.00 - 85,000.00 per year

Senior AI/ML Engineer Remote Nationwide or Hybrid in MN/DC

Remote or Eden Prairie, Minnesota

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10d ago

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health op

Full-time

USD 91,700.00 - 163,700.00 per year

GENAI CCAS Application Developer

Remote or Washington, District of Columbia

•

Today

Description We are seeking an early-career GenAI Application Developer to design, build, and enhance AI-powered applications for an AWS-based Contact Center as a Service (CCAS) platform. This role focuses on conversational AI, intelligent automation, and generative AI-driven customer and agent experiences using services such as Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and AWS Lambda (Python). You will work closely with senior engineers, UI/UX designers, an

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Contract

USD 49.00 - 54.00 per hour

IVR Support Engineer (ICX / Avaya / SIP)

Remote

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3d ago

Job Summary We are hiring an IVR Support Engineer to support a centralized IVR orchestration and routing platform (ICX) that integrates across carriers (SBC), Avaya contact center stack, IVR applications, agents, CTI, and Google Dialogflow. This role requires strong end-to-end call flow understandingnot just telephony or application support. You will be responsible for analyzing customer interactions across multiple layers, triaging issues, and ensuring seamless routing and IVR performance.

Contract, Third Party

$65 - $70

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Telephony jobs in Franklin, TN, USA