UCaas jobs | Dice.com

Arlington, Virginia

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Yesterday

Note: Hybrid (primarily remote, however onsite work is occasionally required) The second round will be an in-person interview. Overview: This position will be responsible for Tier 2 operational support, including triage, escalations and projects. This role is a part of the voice services program under the Uni ed Communications team within the Customer Experience division. The Client portfolio of voice products includes Microsoft Teams Phone, Cisco Call Manager, Five9 call center solutions, v

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Contract, Third Party

$Depends on Experience

Voice Analyst

Hybrid in Arlington, Virginia

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2d ago

Job Title - Voice Analyst Duration - 12+ Months Hybrid - 2 to 3 day's Onsite Location - Arlington , VA Mode of Interview - Video followed by In Person Responsibilities Supporting day-to-day operations for the Clients cloud and on-premise voice servicesProviding Tier 2 support for issues related to the voice systems and related integrationsServes as point of facilitation for the Client's managed services provider for triage andescalationsCoordinating with internal teams (ex. cabling, network, se

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Contract

Depends on Experience

Telecom & Network Support Analyst

Arlington, Virginia

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Today

Trigyn's Direct Client in Arlington, VA has a long-term contract opportunity for Voice Analyst Level 2 (REMOTE with occasional onsite work). Candidates should be LOCAL TO VA/DC/MD. This position will be responsible for Tier 2 operational support, including triage, escalations and projects. This role is a part of the voice services program under the Unified Communications team within the Customer Experience division in Client's Department of Technology Services (DTS). The Client's portfolio of

Third Party, Contract

DOE

Contact Center Integration Architect :: Remote Job

Remote

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29d ago

Role: Contact Center Integration Architect Location: Remote Duration: 12+ Month Contract We are seeking a Technical Contact Center Integration Architect to lead the evolution of our customer experience (CX) ecosystem. The ideal candidate will design, govern, and guide the deployment of seamless integrations connecting communication infrastructure, telephony networks, AI self-service engines, and enterprise CRM platforms. The role will ensure real-time customer context delivery and secure d

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Third Party, Contract

$76 - $80

Voice Analyst

Hybrid in Arlington, Virginia

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8d ago

Job Title: Voice Analyst Work Model: Remote onsite as needed Arlington Va Responsibilities Supporting day-to-day operations for the County's cloud and on-premise voice services Providing Tier 2 support for issues related to the voice systems and related integrations Serves as point of facilitation for the County's managed services provider for triage and escalations Coordinating with internal teams (ex. cabling, network, security, endpoint, etc.) for hardware, infrastructure and service issu

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Contract

Depends on Experience

Senior Solutions Engineer

Remote or California

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Today

What You Can Expect You will serve as the lead technical advocate for our customers, helping them understand and leverage Zoom's architectural advantages while partnering closely with our Upmarket Enterprise and Majors AE teams across the West. This is a role for a well-rounded, technically credible SE who brings broad knowledge across the full UCaaS stack, not just a single product line. This is a high-visibility, high-impact role supporting some of the most complex accounts in the country: e

Full-time

USD 146,000.00 - 319,400.00 per year

Network Engineer

Hybrid in St. Cloud, Minnesota

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10d ago

Ready to take your technical expertise to the next level without burning out in the process? We believe great engineers do their best work when they're supported, challenged, and trusted, not treated like a ticket-closing machine. We're looking for a Network Engineer to play a key role within our Managed Services team, working alongside experienced professionals to help design, stabilize, and support complex client environments across central Minnesota. You'll contribute to a range of IT project

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Full-time

85,000 - 100,000

Director IT Infrastructure Operations & Enterprise Applications

Baton Rouge, Louisiana

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Today

Job Description The Director of IT Infrastructure, Operations & Enterprise Applications is the primary architect and operator of the organization's digital health ecosystem. This role consolidates the management of foundational Connectivity (Network/Voice), Modern Compute (Cloud/On-Prem), and the Software Layer (Enterprise Apps). This role will report to the Chief Technology Officer. Responsibilities 1. Strategic Oversight & AI Integration AI & Innovation Scouting: Allocate time to review the

Full-time

Director of IT Enterprise

Remote

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Today

Summary: The Senior Director of IT Enterprise Services is a key management position responsible for overseeing the design, implementation, and administration of IT infrastructure services across Universitys geographically diverse campuses in Puerto Rico, Florida, and other parts of the United States. This role will focus on managing systems, including servers, storage, cloud, network, and SaaS solutions to ensure reliable, scalable, and secure IT services across the university. The Senior Direct

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Full-time

Depends on Experience

Senior Telecom Engineer

Milford, Massachusetts

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Today

Overview The Senior Telecommunications Engineer is responsible for the design, implementation, maintenance, and optimization of the Waters Corporation enterprise telecommunications and unified communications systems. This role provides technical leadership for voice, video, contact center, and network communications infrastructure while ensuring high availability, security, scalability, and compliance with organizational standards. The ideal candidate possesses extensive experience with telecom

Full-time

Founding AI Forward Deployed Engineer

Remote

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Today

Remote (US) | 20-30% travel | Full-time Say hello to opportunities. It's not every day that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2.6 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled t

Full-time

USD 147,700.00 - 215,000.00 per year

Onboarding Specialist II

New York, New York

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23d ago

Job Description ABOUT SINCH Sinch's vision is to connect every business with every customer, everywhere in the world. More than 200,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can conn

Full-time

USD 82,000.00 - 102,500.00 per year

Principal Engineer, Systems Architecture

Frisco, Texas

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Today

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! ** This is not a remote position. T-Mobile is a hybrid

Full-time

USD 156,480.00 - 282,240.00 per year

Senior Network Engineer, NetOps Infrastructure

Belmont, California

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Today

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the n

Full-time

USD 136,100.00 - 166,000.00 per year

AI Transformation Strategist

Remote

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Today

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? A NiCE AI Transformation Strategist sits at the intersection of enterprise strategy and hands-on AI agent delivery. You will primarily engage at the VP and Director level - wi

Full-time

Network Engineer, NetOps Infrastructure

Denver, Colorado

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Today

Full-time

USD 108,400.00 - 132,200.00 per year

Sr. Network Engineer

Santa Clara, California

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Today

Company Description IT Management Corporation (ITMC), through its 101VOICE division, is seeking a Senior Network Engineer to support our growing portfolio of education, government, and healthcare customers. This role is a senior-level technical position that blends advanced troubleshooting, project execution, solution engineering, and company-wide technical initiatives. This individual serves as an escalation point for complex network and systems issues, a technical leader on internal and cust

Full-time

Director, Network Engineering & Communications

Tempe, Arizona

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Today

Job Profile: Network Engineering Manager 3 Job Family: Network Design and Administration Time Type: Full time Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile

Full-time

USD 145,000.00 - 165,000.00 per year

Sr IT Project Manager - Site Builds

Rochester, New York

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Today

A Day in Your Life at MKS: As an Infrastructure Sr Project Manager - IT Site Builds at MKS, you will work cross-functionally with Infrastructure & Operations, Facilities, Construction, Security, End User Services, Procurement, OCIO, Partner and Vendor Management (PVM), IT Financial Management (ITFM), business stakeholders, and external vendors to lead the planning, coordination, and execution of IT deliverables for new site builds, site expansions, relocations, and site modification projects. I

Full-time

USD 88,000.00 - 147,000.00 per year

Genesys Cloud Engineer (Telecom Network Engineer)

Tustin, California

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Today

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer exten

Full-time

USD 96,110.00 - 153,777.00 per year