Voice Of The Customer jobs in Andover, MA

Lead Quantitative and Qualitative Researcher- Remote

Remote or Reston, Virginia

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5d ago

We are seeking a Lead mixed-methods researcher to join a multidisciplinary dynamic contractor team supporting a federal agency's customer experience and human-centered design initiatives. In this role, you will lead research efforts that generate actionable, data-driven insights to inform service design, digital product development, and policy decisions. You will work closely with stakeholders, CX strategists, designers, data analysts, engineers, and technologists to ensure that customer voices

Full-time

USD 119,323.00 - 202,850.00 per year

Technical Sales Support (Public Address)

Remote or Burnsville, Minnesota

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Today

Company Description The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Conferencing (Bosch Public Adress & Voice Alarm). With our premium brands: Dynacord, Electro-Voice, RTS and Telex, we are committed to delivering innovative solutions that shape the future of sound. At KEENFINITY, we are a globally leading provider of innovative and professional sec

Full-time

USD 85,000.00 - 100,000.00 per year

Forward Deployment Engineer - Oil, Gas, & Chemicals

Remote or Oklahoma

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Today

Forward Deployment Engineer - Oil, Gas & Chemicals Travel: 70% Location: Remote USA, CA or TX preferred The Opportunity: Picarro's Fenceline Monitoring Solution delivers continuous, real-time emissions intelligence to refineries and chemical plants. The technology works. The harder challenge - and the one that determines whether a pilot becomes a long-term program - is the early engagement: ensuring that Environmental, HSSE, and Operations teams understand the data in front of them, integra

Full-time

USD 100,000.00 - 150,000.00 per year

Sr Field Application Engineer (Remote in Columbus, OH area)

Remote or Columbus, Ohio

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Today

Job Title: Sr Field Application Engineer (Remote in Columbus, OH area) Posting Start Date: 6/30/26 At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Description: Job Overview In this critical role, the Sr. Field Application Engineer , will work closely with customers, partners, cross functional stakeholders, in development and execution of growth strategies for applications in Industria

Full-time

USD 104,000.00 - 156,000.00 per year

Orion Senior Product Engineer

Andover, Massachusetts

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Today

We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutti

Full-time

USD 130,000.00 - 145,000.00 per year

Twilio Voice Technical Product Owner - Remote

Remote

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Today

Experience: 12+ Years Interview Process: 1st Round 30-min Screening 2nd Round Indium Technical Interview 3rd Round Client Interview Mandatory Skills: Twilio Voice Twilio IVR Twilio Inbound & Outbound Twilio Insights / Analytics Contact Center Platforms Technical Product Ownership Healthcare Domain SQL / Database Knowledge Role Requirements: 10+ years of experience as a Technical Product Owner. Strong hands-on experience with Twilio Voice, IVR, and Twilio Insights reporting. Expe

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Full-time

Depends on Experience

Senior Machine Learning Engineer, Voice Assistant

Boston, Massachusetts

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Today

Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engag

Full-time

USD 216,000.00 - 273,400.00 per year

Senior Technical Support Engineer

Waltham, Massachusetts

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Today

Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge, and serve as an internal Voice of the Customer in identifying and escalating customer needs for issues and feature requests. Duties and Responsibilities: Knowledge & Application: Technical Expert Provides technical support to customers and internal customers for a highly technical and sophisticat

Full-time

USD 60,728.00 - 75,910.00 per year

Senior Manager, Technical Product Support Engineering

Wilmington, Massachusetts

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Today

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most d

Full-time

USD 155,200.00 - 232,800.00 per year

VP, Customer Engineering

Remote

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Today

About the Company Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada's solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft

Full-time

USD 357,000.00 - 407,000.00 per year

Lead, Electro-Optical (EO) Systems Engineer : Sign-on bonus ($30K max)

Wilmington, Massachusetts

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Today

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers? mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trust

Full-time

Technical Support Engineer - (Database)

Waltham, Massachusetts

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Today

Role Description & Responsibilities Join NuoDB, a leading innovator of a high-performance, distributed, multi-cloud capable distributed SQL database. As part of Dassault Systemes, our novel database powers the globally renowned 3DEXPERIENCE platform underpinning a suite of product design, process management, and collaborative tools running in the cloud At NuoDB, we're energized by tough problems. We think differently. We're passionate about innovation and invention. We've taken on a challenge ot

Full-time

USD 65,000.00 - 100,000.00 per year

Customer Service Advocate

Remote

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5d ago

Immediate need for a talented Customer Service Advocate . This is a 06+ months contract opportunity with long-term potential and is located in US(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-25640 Pay Range: $20 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Work Location: Remote preferred candid

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Contract

20 - 21

AWS Cloud Product Manager, Vice President

Quincy, Massachusetts

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11d ago

Who we are looking for We are seeking a senior product leader for AWS Cloud Platform Engineering within State Street's broader Cloud Platforms organization. As a core component of our Technology Platform Engineering and Operations (TPEO) function, this role will report directly to the Head of AWS Cloud platform. Our cloud platforms serve as the backbone for business innovation, enabling secure, scalable, and resilient digital capabilities across the firm. The successful candidate will partner c

Full-time

USD 120,000.00 - 217,500.00 per year

Lead, Electro-Optical (EO) Systems Engineer : Sign-on bonus ($30K max)

Wilmington, Massachusetts

•

Today

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trus

Full-time

USD 30,000.00 per year

product manager with Go to Market and AR/AP exp

Remote

•

2d ago

Product Owner Product Owner Key Skills Required: Payments domain knowledge (Bill Pay, AP/AR, Financial Services).Product Backlog Management and Prioritization.Business Value Prioritization and Trade-off Decision Making.Release Planning, Feature Validation, and Delivery Management.Technical understanding of APIs, Integrations, and Regulatory/Compliance requirements. What does a great Product Owner do? As a Product Owner, you will be a core part of the Product Management function, translating cus

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Full-time

$100,000 - $140,000

ServiceNow Customer Experience Strategist

Remote

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Today

Hiring! W2, ServiceNow Strategist for a 9month+ remote, contract position. Prefer candidates that are located on the East Coast. Job Description: The Customer Experience Strategist needed for planning, facilitating and executing human-centered design processes across multiple projects. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse customer experiences. Job requirement: 5 years of experience with ServiceNowMust ha

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Contract

Depends on Experience

Voice AI Architect

Remote

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Today

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Centre Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing

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Contract

60 - 65

Product Manager(ElasticSearch)

Remote

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Today

As a Contractor Product Manager in our Digital & eCommerce team, you will lead the product domain focused on enhancing our search capabilities using ElasticSearch. Your role is crucial for improving customer experiences by ensuring efficient product search, personalized recommendations, and data-driven insights across our platform, impacting over 2 million customers and 150,000 products globally. You will help define the strategy, roadmap, and take end-to-end responsibility for your products, wi

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Contract

Depends on Experience

Product Manager (E-commerce and Digital with Elastic Search)

Remote

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Today

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Contract

Depends on Experience

Voice Of The Customer jobs in Andover, MA, USA