Boston, Massachusetts
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Today
Help Desk AnalystJob Functions: Provides first level phone and remote support to internal and external customers who are experiencing operational, hardware and/or network connectivity problems with their computers and associated software.Performs initial information gathering, troubleshooting, and resolution; documents findings and collaborates with senior support personnel to resolve escalated issues as requested.Works closely with the Associate IT Support Manager to identify, escalate, and hel
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Full-time
$75000














