Zendesk jobs in DC

Hybrid in Washington, District of Columbia

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Yesterday

ITAM Zendesk Administrator Location : Washington, DC(Onsite) Duration : 12 Months Contract Interview Types: Webcam Job Description Hybrid position - local candidates only Position Summary: The ITAM Zendesk Administrator is responsible for managing all ITAM-related tickets within the Zendesk platform. Key Responsibilities: Ticket ManagementOversee all ITAM-related Zendesk tickets, ensuring they are properly categorized and routed.Monitor and manage SLAs for all tickets.Data Synchronization with O

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Contract, Third Party

$35 - $38

ITAM Zendesk Administrator - Hybrid - Long term Contract - Washington, DC - B4070B

Hybrid in Washington, District of Columbia

•

Today

Our direct client is looking for a ITAM Zendesk Administrator for a Hybrid Long term Contract in Washington, DC. Note: Hybrid position - local candidates only J0B DESCRIPTION: - The ITAM Zendesk Administrator is responsible for managing all ITAM-related tickets within the Zendesk platform. - Key Responsibilities: - Ticket Management -- Oversee all ITAM-related Zendesk tickets, ensuring they are properly categorized and routed. -- Monitor and manage SLAs for all tickets. - Data Synchronization

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Contract, Third Party

Depends on Experience

ITAM Zendesk Administrator with Min 5yrs exp (Webcam Interviews) (HYBRID_Local to DMV Area)

Washington, District of Columbia

•

Today

We are looking for ITAM Zendesk Administrator (Min 5+ years of exp) HYBRID (Webcam Interviews) POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 9-18 Months + Location: Washington DC 20024 Immediate interviews Webcam Interviews ONLY ITAM Zendesk Administrator Hybrid position - local candidates only Position Summary: The ITAM Zendesk Administrator is responsible for managing all ITAM-related tickets within the Zendesk platform. Key Responsibilities: 1. Ticket Management

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Part-time, Third Party, Contract

$DOE

Help Desk Associate

Remote or Westlake, Ohio

•

Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

Senior AI Engineer

Remote or Fitchburg, Wisconsin

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Today

RESPONSIBILITIES: Kforce has a client in Fitchburg, WI that is seeking a Senior AI Engineer. Responsibilities: * The Senior AI Engineer will design, develop, and deploy Copilot Studio agents for customer and technical support * Build conversational AI workflows, including multi-step reasoning, autonomous task execution, and workflow automation * Implement scalable RAG pipelines, intent classification, and conversation orchestration. Integrate with Dynamics 365 Customer Service, Dataverse, Power

Contract

$75 - $90 hourly

Senior Engineering Manager (Customer Engagement/Experience Platforms)

Remote

•

Today

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Full-time

USD 253,895.00 - 298,700.00 per year

Pursuit Engineer (Pittsburgh)

Remote

•

Yesterday

We are seeking a Technical Sales Engineer (Civil/Oil & Gss)! This role combines engineering knowledge with sales and business development. Youll work closely with clients to understand their needs, prepare proposals and estimates, and support projects through the bidding and pursuit process. This company is a leader in geohazard mitigation, delivering innovative solutions that keep communities and infrastructure safe. Their teams combine engineering expertise with specialized construction techni

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Full-time

Depends on Experience

Help Desk Analyst

Remote

•

3d ago

Help Desk Analyst Our client, a leading organisation in the technology and services sector, is seeking a motivated and customer-focused Help Desk Analyst to join their IT support team. This role is ideal for someone who enjoys problem-solving, supporting users, and working in a fast-paced, technology-driven environment. As a Help Desk Analyst, you will act as the first point of contact for IT-related issues, helping to ensure systems run smoothly and users receive timely, high-quality support. Y

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Full-time

70,000 - 80,000

Junior Software Engineer

Remote

•

29d ago

Junior Software Engineer TicketOSWho We AreTicketOS is a cutting-edge, cloud-based ticket management solution that integrates sports and entertainment assets into a centralized, role-based application. Through our innovative technology, our clients have the ability to allocate tickets across their organization, customize unique request and approval processes, automate fulfillment, and report on every aspect of their corporate ticket and hospitality program. Our comprehensive and dynamic technolo

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Full-time

Depends on Experience

Mid-Level .NET Software Engineer

Remote

•

Today

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India We are seeking a Mid-Level .NET Software Engineer to join our global Release Engineering team. In this role, you will work in a matrixed, collaborative environment, partnering closely with Delivery and Client Success teams. You'll be responsible for developing, testing, and maintaining clie

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Full-time

$95000.00 - $120000 per annum

Mid-Level .NET Software Engineer

Remote

•

Today

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Full-time

$95000.00 - $120000 per annum

Service Desk Team Lead Remote

Remote or Detroit, Michigan

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Today

job summary: We are looking for an experienced and operational-savvy Team Lead to guide a Shared Service Desk team of 10+ agents. In this role, you will be the tactical "boots on the ground" leader, ensuring high-quality support across [multiple clients / diverse internal departments]. The ideal candidate is not just a technical escalation point, but a people leader capable of driving performance, managing complex SLAs, and maintaining high morale in a fast-paced, multi-tenant support environme

Full-time

USD20 - USD21

UI Engineer

Remote

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30+d ago

UI Engineer TicketOSWho We AreTicketOS is a cutting-edge, cloud-based ticket management solution that integrates sports and entertainment assets into a centralized, role-based application. Through our innovative technology, our clients have the ability to allocate tickets across their organization, customize unique request and approval processes, automate fulfillment, and report on every aspect of their corporate ticket and hospitality program. Our comprehensive and dynamic technology platform i

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Full-time

Depends on Experience

Service Desk Technician

Washington, District of Columbia

•

Today

Duties & Responsibilities: a. Respond to service requests and service incidents reported by staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts

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Third Party, Contract

Depends on Experience

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Zendesk jobs in Washington, DC, USA