avaya Jobs in north carolina

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Avaya Expert

NexGen Data Systems, Inc.

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Remote

Full-time

NexGen Data Systems is seeking a Network/Unified Communication (UC) SME. The primary responsibility for the Network / UC SME position is to plan, design, deploy, and continue to support a mission critical project for the Cisco UC Manager and Session Border Controller (SBC) platform. Technologies utilized by the Enterprise UC Network Engineer SME include: Multiple Switch vendors, Juniper, Ruckus, Aruba, Cisco switches, Palo Alto Firewall, Panorama, and Wireless. The position also requires demonst
Posted 29 days ago | Updated 15 days ago

Senior Core Telephony Engineer

World Wide Technology

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Remote

Contract, Third Party

About the Role: We are seeking a highly skilled Senior Core Telephony Engineer with expertise in Cisco Voice and Avaya systems. This role is primarily remote, with occasional on-site requirements. You will be responsible for managing and optimizing our telephony infrastructure, ensuring seamless communication across the organization. Key Responsibilities: Design, implement, and manage telephony solutions using Cisco Voice and Avaya systems.Perform advanced troubleshooting and resolve complex tel
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Posted 18 days ago | Updated 14 days ago

Remote Voice Engineer

LaSalle Network

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Remote

Contract

Remote Voice Engineer (8x8) We are seeking a skilled Telecom Specialist to support a growing healthcare organization undergoing multiple acquisitions. This role will focus on designing, implementing, and testing call routing solutions using 8x8; you'll help scale the telecom infrastructure across newly acquired sites. The ideal candidate will bring deep experience in 8x8 call flows, number porting, and telecom documentation, with bonus points for 8x8 Contact Center expertise. Key Responsibilitie
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Posted 6 days ago | Updated 3 hours ago

Genesys Contact center engineer (REMOTE)

HL Solutions LLC

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Remote

Contract

Job Title: Infrastructure Engineer Genesys (REMOTE) Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge of Avaya and Cisco end point integration.Must have experience in Genesys Voice, Emai
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Posted 5 hours ago | Updated 5 hours ago

Infrastructure Engineering Sr Advisor (Genesys) - Remote W2

Techaffinity Consulting

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Remote

Contract

Job Title: Infrastructure Engineering Sr Advisor (Genesys) Location: Remote (Bloomfield, CT) Duration: 12 Months Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge of Avaya and Cisco end
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Posted 4 hours ago

Infrastructure Engineering Sr Advisor (Genesys)

Technostrides

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Remote or Bloomfield, Connecticut, USA

Contract

Job Title: Infrastructure Engineering Sr Advisor (Genesys) Location: Bloomfield, CT (Onsite preferred, but remote/work-from-home is also an option) Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basi
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Posted 6 hours ago

Solution Architect - AWS Connect

BABB Technology Services Inc

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Remote

Full-time

Key Responsibilities: Design and maintain complex contact center systems within federal and enterprise environments.Lead cloud migration efforts from legacy on-premise systems to AWS or other cloud contact center platforms.Collaborate with government and enterprise clients to ensure compliance with regulatory and security mandates.Architect scalable, secure solutions leveraging Avaya, Cisco, or Genesys platforms.Design, build, and support APIs, Web Services, and integrations for large-scale depl
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Posted 18 days ago | Updated 18 days ago

Mgr, Software Development-Conversational AI/IVR Technical Manager

SPECTRUM

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Charlotte, North Carolina, USA

Full-time

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect
Posted 1 day ago | Updated 7 hours ago

Genesys Developer

Ventures Unlimited

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Charlotte, North Carolina, USA

Full-time

Skill: Genesys Developer10+ years of development and Implementation experience with contact center solutions On-premise and Cloud.Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes).Configure and troubleshoot Genesys software and hardware components.Integrate Genesys with Third-party applications and Systems.Strong development experience with Genesys Framework including IVR development /Scripting, Routing, Strategy and Reporting.Experien
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Posted 8 days ago

Voice Technology, Strategy & Analytics Manager

Allstate Insurance Company

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Texas, USA

Full-time

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Voice Technology, Strategy & Analytics Manager is resp
Posted 53 days ago | Updated 10 hours ago

Senior Voice Engineer (Webex)

Ledgent Technology

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Remote

Contract

We are seeking a Senior Voice Engineer to work on a remote team for a client in Houston, TX. The role is contract to hire and you will spend 3-5 months working for Roth Staffing before converting to full time with the client. Responsible for designing, implementing, and managing advanced voice communication systems and technologies. You will leverage your expertise in voice engineering to ensure high-quality, reliable, and efficient voice services across the organization. This role involves tro
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Posted 13 days ago | Updated 3 hours ago

Voice Engineer III

AFLAC

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Remote

Full-time

Salary Range: $110,000 - $130,000 Job Posting End Date: 5/25/25 We've Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all The Aflac Way . Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces for Di
Posted 28 days ago | Updated 7 hours ago

Lead Cloud Engineer, Google Conversational Agents - DialogFlow CX (RapidScale)

Cox Communications

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Raleigh, North Carolina, USA

Full-time

At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work
Posted 4 days ago | Updated 4 hours ago

Client Acqusition/Business Development - IT Services / Solutions

Sensiple Inc.

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Remote

Full-time

Company Overview: Sensiple Inc. is a leading provider of innovative IT services and solutions, helping businesses accelerate digital transformation through cutting-edge technologies. We specialize in cloud services, enterprise software, contact center solutions, RPA, AI/ML, big data, and data engineering. Our industry focus includes banking and financial services (including capital markets), healthcare, retail, and manufacturing. As we continue to grow, we're seeking a results-oriented Business