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UCCE Engineer

Speridian Technologies LLC

•

Stamford, Connecticut, USA

Contract

Job Title: UCC Engineer (Microsoft Teams and Crestron) Location: Stamford, CT 6 Months C2H Job Summary: We are seeking a skilled and experienced UCC (Unified Communications and Collaboration) Engineer specializing in Microsoft Teams and Crestron to join our team. As a UCC Engineer, you will be responsible for designing, implementing, and maintaining unified communication and collaboration solutions using Microsoft Teams and Crestron technology. Your expertise in these platforms will be crucial
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Posted 16 days ago

Cisco Contact Center Architect

Integrass

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Troy, Michigan, USA

Contract

Position: Cisco Contact Center Architect Work Location: Troy, MI (Onsite from day one) Type of Hire: Contract About the Opportunity We are seeking a highly skilled Cisco Contact Center Architect with deep expertise in CUCM, UCCE, UCCX, and integration experience with NICE Quality Management, Workforce Management, Outbound Dialer, IVR, and various third-party applications. The ideal candidate will be instrumental in the design and architecture of implementation, upgrades, and functional validatio
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Posted 1 day ago

Senior Cisco Contact Center Engineer

Eclaro

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Bloomington, Minnesota, USA

Contract

ECLARO is a company that delivers talent. We provide fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including: Consulting, Professional Hire, Global Integrated Delivery and Managed Services. Kindly email with a Word resume along with the position ID number, your hourly rate and availability. Senior Cisco Contact Center Engineer Bloomington, MN (MOSTLY REMOTE) 6 months CTH 25-03988 Job Description Client is curren
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Posted 55 days ago | Updated 23 days ago

Cisco Contact Centre Architect

Tanisha Systems, Inc.

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New York, New York, USA

Full-time, Contract

Job description:- Title: Cisco Contact Centre Architect Location: Troy, MI (3 Days Onsite in a week) Experience : 10+ years Responsibilities: Lead and contribute to the overall solution designing for Cisco Contact Center solutions CUCM, UCCE, UCCX along with integration with NICE Quality management, Workforce Management, Outbound Dialer, IVR and 3rd party applications. Optimize the contact center solution to driver organizational objectives. Create architectural solution documents, LLD, HLD a
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Posted 1 day ago | Updated 3 hours ago

Sr Network Engineer

Team-Soft, LLC

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Phoenix, Arizona, USA

Full-time

Sr. Network Engineer C2C/W2 Onsite ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Minimum 5-10 years hands-on experience in a Sr. Network Engineer role Ability to multi-task in fast paced environment Management of PetSmart s production data center, home offices, distribution centers and cloud environments. Capacity and performance planning, running software upgrades after hours on production platforms, data center buildouts, and change management. Exec
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Posted 6 days ago

Cisco ICM/IPCC Analyst

Kforce Technology Staffing

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Coral Gables, Florida, USA

Contract, Third Party

RESPONSIBILITIES: Kforce has a client in Coral Gables, FL that is seeking a Cisco ICM/IPCC Analyst. Job Summary: The Cisco ICM/IPCC Analyst is responsible for the configuration, administration, maintenance, and troubleshooting of Cisco Intelligent Contact Management (ICM) and Cisco IP Contact Center (IPCC) systems within the company. This role ensures the efficient operation of contact center solutions to support the company's customer service efforts. Responsibilities: * Configure, administe
Posted 43 days ago | Updated 1 hour ago

VoIP Engineer SME

CACI International, Inc.

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National Harbor, Maryland, USA

Full-time

VoIP Engineer SME Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * The Opportunity: CACI is seeking a VoIP Engineer - SME to join our project engineering team on a contract supporting the enterprise VoIP infrastructure at the Department of Homeland Security. The VoIP Engineer - SME is primarily focused on sustainability and enhancement of the Cisc
Posted 44 days ago | Updated 30 days ago

Technical Architect (VoIP Infrastructure)

Walgreens

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Deerfield, Illinois, USA

Full-time

Job Description Job Summary Creates design documents that ensure consistency in development across the IT organization. Participates in the definition of software architecture to ensure that the IT organization's software solutions are built within a consistent framework and aligned to strategy. Implements activities that generally impact multiple components / processes and the work of own and possibly other teams. Assigned complex undertakings that regularly require the application of indepen
Posted 60+ days ago | Updated 8 hours ago

Cisco Contact Center - Troy, MI

Vy Systems

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Troy, Michigan, USA

Contract

JD: Bachelor s degree in computer science, Information Technology, or equivalent.Proven experience in solution designing of Cisco Contact Center solutions CUCM, UCCE, UCCX along with integration with NICE Quality management, Workforce Management, Outbound Dialer, IVR and 3rd party applications.Strong understanding of contact center technologies, telephony, and 3rd-party application integrations.Project management skills with the ability to manage multiple tasks and deadlines.Excellent verbal and
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Posted 1 day ago

Google CCAIP Architect

United Technology

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US

Third Party

We are looking for a highly skilled Google Cloud Contact Center AI (CCAI) Architect to design, develop, and implement AI-driven contact center solutions. The ideal candidate will have deep expertise in Google CCAI technologies, including Dialogflow, Contact Center AI Insights, Virtual Agents, and Speech-to-Text/Text-to-Speech integrations. Key Responsibilities: Design and implement Google CCAI solutions for enterprise-level contact centers. Develop and optimize AI-powered virtual agents us
Posted 15 hours ago | Updated 1 hour ago

Genesys Cloud Center SME

ST Global LLC

•

Plano, Texas, USA

Full-time, Third Party

Role name: Genesys Cloud Center SME Location: Plano, TX - Market Rate Key Roles and Responsibilities ? Respond to NSD Incident tickets physically and in the system with accurate, timely and thorough updates pertaining to Genesys Cloud CC. ? Respond to High Priority outages to include Circuit outages with carriers by opening up tickets with carriers until resolved. ? Collaborate with other Tier IIs and Tier Engineers to reach successful and timely resolution for all customer issues. ? Conduct a