contact center Jobs in new jersey

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Contact Center Business Development Executive

Data Network

Remote

Full-time

Job Summary: The Business Development Executive (Sales Hunter) is responsible for driving new business acquisition and establishing strong relationships with prospective clients. Focused on selling tech-driven CX solutions, this role targets organizations looking to enhance their contact center operations through innovative technologies or outsourcing solutions. The ideal candidate brings a proven track record in selling either technology solutions for contact centers or BPO services, coupled wi

Contact Center Omnichannel specialist with MS Teams for a global telecom firm

GTechNY

Edison, New Jersey, USA

Full-time

A global audio/video firm is looking for a Contact Center specialist with strong VoIP and MS Teams proficiencies. You will work on our CCaaS product. You should be an expert in working with Contact Center environments, having a background in Contact Center as a Service. Strong cloud skills are also essential, with Azure and AWS. Our product integrates directly with MS Teams, so Teams skills are also fundamental for this role. You should have extensive experience with VoIP, SIP, PBX, Web Chat, an

Manager IT Contact Center (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position allocates technical resources and associates within the Sales & Servicing department of the Bank. Manages an associate team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizationa

Manager IT Contact Center (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position allocates technical resources and associates within the Sales & Servicing department of the Bank. Manages an associate team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizationa

Senior Cisco Contact Center Engineer- Remote with a few days a month onsite

Calance

Remote or Bloomington, Minnesota, USA

Contract

Client is currently hiring for a Senior Cisco Contact Center Engineer. This role is accountable for the applications and telephony infrastructure supporting contact center agents across the organization. In this hands-on role, you will leverage your knowledge of contact center best practices to support our contact centers. Primary responsibility is to collaborate with our leaders and employees to design and implement contact center solutions that meet our business needs. The candidate must have

Call Center Software Engineer (IVR, Cxone)

HireBlazer

Remote

Contract

Role: Call Center Software Engineer (IVR, Cxone) Location: Remote USA Travel: up to 10% Duration: 12 Month Contract Summary: The team works on migrating from on premises systems to the cloud or cloud to cloud in this case CXone. Strong skills in Studio, scripting. The work this team does often involves customization for large enterprise Clients. Please let me know if you want to chat in more detail. We are hiring a Software Engineer to join our team and support Cloud Contact Center platfo