Customer experience jobs in addison, tx

ServiceNow Customer Experience Strategist

Remote

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Today

Hiring! W2, ServiceNow Strategist for a 9month+ remote, contract position. Prefer candidates that are located on the East Coast. Job Description: The Customer Experience Strategist needed for planning, facilitating and executing human-centered design processes across multiple projects. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse customer experiences. Job requirement: 5 years of experience with ServiceNowMust ha

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Contract

Depends on Experience

Industry Principal Oracle Cloud Customer Experience Leader

Remote

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3d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

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Full-time

$200,000+

GTM Engineer: Customer Experience & Lifecycle

Dallas, Texas

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Today

Who are we? Equinix is the world's digital infrastructure company , shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the pa

Full-time

USD 136,000.00 - 204,000.00 per year

Senior Director, Engineering Quality & Customer Experience

Remote

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Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

Business Systems Analyst - SAP C4C

Richardson, Texas

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Today

Bring your SAP C4C expertise to a hands-on Business Systems Analyst role focused on shaping and delivering impactful enhancements for Sales and Service teams. This onsite opportunity in Richardson, TX offers the chance to partner closely with business and technical stakeholders to improve processes, support implementation efforts, and help deliver solutions that make a real difference. Responsibilities Partner with Sales and Service stakeholders to gather, analyze, and document business requir

Full-time

Customer Success Engineer - Chicago/Dallas/NYC (Onsite)

Dallas, Texas

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8d ago

Role: Customer Success Engineer Location: Chicago/Dallas/NYC The Opportunity Newmark is seeking a Customer Success Engineer (CSE) to serve as the technical bridge between platform users, clients, Product and Engineering. In this role, you will validate functionality and data, identify and clearly define technical defects and product gaps, and support the platform throughout onboarding, implementation, feature delivery and ongoing operations. This role combines data integrations, solution enable

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Full-time

Depends on Experience

Analyst V, Technology Services

Hybrid in Irving, Texas

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Today

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. Job Summary The Analyst V will be responsible for driving documentation and process improvements, maintaining and configuring applications, and/or performing support activities for Vistra's Nuclear Fleet. They will play a pivotal role in identifying and implementing proce

Full-time

Depends on Experience

Senior Service Professional

Coppell, Texas

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Senior Service Professional in Coppell, TX. Responsibilities: * Respond to telephone support inquiries from Financial Advisors, their supporting staff in field, and end clients * Provide technical assistance with system status, network connectivity, along with a variety of problems of all installed applications and software products supported by IT * Provide ongoing service focused support for all aspects of our web portals, identify trend

Contract

$20 - $25 hourly

Technical Program Product Manager

Dallas, Texas

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Today

Join a dynamic technical product management opportunity focused on shaping new products and features that support business customers in setting up and managing their accounts and procurement needs. This onsite role in Austin, TX or Dallas, TX offers the chance to partner with software teams, UX designers, and business stakeholders to define product direction, improve customer experiences, and drive meaningful impact. Responsibilities Develop and guide product strategy, including vision, roadma

Full-time

Estate Settlement Manager

Hybrid in Frisco, Texas

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Today

The Lead Trust Administrator is responsible for the administration, retention, and growth of the Trust business by leading a team of Trust Administrators and Trust Specialists that develop and maintain a portfolio of important revenue generating client relationships within the defined affluent and high net worth market segments and/or Estate Settlement providing thought leadership and ultimately a superior customer experience. Develops the Trust Team through practice management including educati

Full-time

USD 120,000.00 - 123,000.00 per year

Apps Dev Tech Lead Analyst - Vice President

Irving, Texas

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Today

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries andjurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi createseconomicvalue that is systemically responsible

Full-time

Compensation information provided in the description

Structural Design Engineer (Entry-Level)

Irving, Texas

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Today

Our culture is rooted in a shared vision - to help keep the world's most precious resource safe - and in the core values that guide us in pursuing this vision and delivering on our mission to clients. We provide the highest quality liquid storage design and construction services at the best long-term value with an unrivaled customer experience. We have built over 3,500 pre-stressed concrete liquid storage tanks over the past 90 years around the country and world, as a result we have become the

Full-time

Product Manager, Sr. Manager - Integrated Loan Solutions

Remote or Plano, Texas

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2d ago

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description We are seeking a Manager for Fannie Mae's Single Family Integrated Loan Solutions team. You will manage product delivery and operations by being responsible for

Full-time

Structural Design Engineer

Irving, Texas

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Today

Full-time

Field Application Engineer - Solar eBOS

Dallas, Texas

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Today

Job Overview: Field Applications Engineer POSITION SUMMARY: The Field Applications Engineer will oversee field quality for Premier PV's electrical BOS components ensuring that field issues are quickly addressed and lessons learned are fed back to the design and manufacturing teams. This role will collaborate cross-functionally on all quality processes to include work instructions, customer satisfaction, quality complaints, non-conforming products and key metrics. The ideal candidate must be a

Full-time

Operational Analyst - Verint Operations Manager Configuration

Dallas, Texas

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Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role transla

Full-time

USD 51,700.00 - 73,800.00 per year

Infrastructure Technician I- Talent on Tap

Plano, Texas

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Today

Job Description Infrastructure Technician I - Talent on Tap Looking to grow your career in one of the most in-demand technology trades? As an Infrastructure Technician I, you'll work hands-on inside advanced data centers, helping install and maintain the critical cabling systems that power the world's digital infrastructure. This role gives you the chance to build real technical skills, support major customers, and be part of a high-performance team committed to safety, quality, and continuou

Full-time

Operational Analyst - Verint Operations Manager Configuration

Dallas, Texas

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Today

Full-time

USD 51,700.00 - 73,800.00 per year

Full Stack Engineering Lead - Sales and Service Platforms

Irving, Texas

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Today

Job Description Summary: We are looking for a hands-on Engineer who operates as Technical Lead-someone who can both architect within guardrails and execute in code. You are responsible for the technical roadmap of our digital ecosystem, ensuring that our Salesforce integrations, frontend architecture, and deployment pipelines are world-class. You establish the standards for TDD (Test-Driven Development), automation, and AI adoption. You'll play a critical role in advancing ADT's Sales and Se

Full-time

Engineer 4, SOC, Comcast Business

Plano, Texas

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Today

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry an

Full-time

Customer experience jobs in Addison, TX, USA