customer support Jobs in ohio

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Customer Support Process Manager

Javen Technologies, Inc

Remote

Contract

Customer Support Process Manager Contract Location: San Francisco, CA 100 % Remote Direct Client Key Skills: Customer Support Process ManagementDesigning, optimizing, and managing end-to-end support workflows.Business Process Improvement & ReengineeringUsing tools like SIPOC, Value Stream Mapping, and Six Sigma to improve efficiency and quality.Cross-Functional CollaborationWorking with Product, Engineering, IT, Security, and Customer Success to align support strategies.CRM & Support Tools Exp

Customer Support - 100% Remote

Empower Professionals

Remote

Full-time

Role: Customer Service Analyst/Contact Center Support Location:100% Remote Duration: 12+ Months Rate: $13.50/hr on W2 Need to provide photo ID copy at time of submission Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blin

Technical Customer Support Lead

Randstad Digital

Remote or Philadelphia, Pennsylvania, USA

Contract

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Technical Customer Support Lead Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: Philadelphia, Pennsylvania job type: Contract salary: $33 - 43 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Manage mobile device inventory, incoming packages, replacement deployment and storage room organization daily.Resolve colleagues/

Customer Support Engineer-ADMS S3 Core (DMS/OMS)

Centraprise Corp

Remote

Full-time

Role 1# - Customer Support Engineer-ADMS S3 Core (DMS/OMS) Utilities : Electric grid (Transmission and Distribution) Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools.Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods

Technical Support / Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are enco

Customer Service Analysts/Contact Center Support - 100% Remote - Direct offer role - Only W2

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,

Customer Service Analysts/Contact Center Support - 100% Remote

Empower Professionals

Remote

Contract

Role: Customer Service Analyst/Contact Center Support Location: Remote Duration: 12+ Months Rate: $13.50/hr on W2 AI Need to provide photo ID copy at time of submission Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blin

Fully Remote-Urgent role as "Customer Service Analyst/ Contact Center Support-CH

Empower Professionals

Remote

Contract

Pay rate: $13.50 on W2 Max Role: Customer Service Analysts/ Contact Center Support Duration: 12+ Months Location: Remote (The candidates should be located in any of these states: Alaska, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin) Note: Remote worker verification process to be put

Support Process Manager

Javen Technologies, Inc

Remote

Contract

Job Title: Support Process Manager Location: 100% remote Contract: 6+ Months - Potential to extend/convert based on business need Description - Duties: We are searching for a dynamic professional with expertise in Process Management with hands-on experience with complex programs in the customer support field.Role will be responsible for helping design, implement, test, and document end to end customer support processes flow for internal workflows and external support engagement with Customers.C

Remote-Customer Service Analysts/Contact Center Support-CH

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,

Data Entry Associate - Remote

VIVA USA INC

Remote

Contract

Title: Data Entry Associate - Remote Mandatory skills: data entry, database programs, database platforms, Call center, Calls, Outbound Calls, Medicare, mail operations, customer support, Medicaid, healthcare, database management, data processing Description: Duties and Responsibilities: This position is responsible for assisting with return mail operations including triaging, identifying, and querying new address information for correspondence using a variety of internal and external resources

Seasonal Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Seasonal Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Seasonal Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A

Customer Success Analyst

HonorVet Technologies

Remote

Contract

Job Title: Customer Support Analyst Location: Remote Duration: 6+ Months What you get to do in this role: Go To Market Support Analyst - This person will be responsible for assisting in various areas of Sales Support, including maintain our Excel Order Form used in Brazil, Updating our terms and conditions in our sales quote to order tool, and various project management efforts across our lead to cash systems and tools.Skills: In order to qualify for and be successful in this role, you should h

Support Process Manager

Javen Technologies, Inc

Remote

Contract

Greetings from Javen Technologies Inc., Job Title: Support Process Manager Location: 100% Remote Duration: 6 months contract Job Description: We are searching for a dynamic professional with expertise in Process Management with hands-on experience with complex programs in the customer support field. Role will be responsible for helping design, implement, test, and document end to end customer support processes flow for internal workflows and external support engagement with Customers. Candidate

Proton System Administrator

The Reynolds and Reynolds Company

Dayton, Ohio, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w

Medicaid EDI Manager (Mason, OH - Hybrid Role)

OMG Technologies

Mason, Ohio, USA

Contract

Medicaid EDI Manager (Mason, OH - Hybrid Role) We are looking to hire a candidate with the skills sets mentioned and experience for one of our clients within the retail luxury goods and jewelry industry. This is a Hybrid role in Mason, Ohio. *Candidates who are s and s are eligible to work on W2 highly preferred. Position Summary: We are seeking a Medicaid EDI Manager to join the team in a hybrid role based in Mason, OH. The ideal candidate should be experienced in electronic data processing an

Staff Machine Learning Engineer - Community Support Engineering

Airbnb

Remote

Full-time

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments,

Product Support Engineer, Remote US

Carrier Corporation

Remote or New York, New York, USA

Full-time

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carr

Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Seasonal Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an

Mainframe z/OS Systems Admin/Programmer

Conquest Consulting

Remote

Contract, Third Party

Job Title: Mainframe z/OS Systems Programmer Location: REMOTE Austin, TX Duration: 12+ Months Contract Mainframe z/OS Systems Programmer with at least 8 9+ years of relevant experience. LEVEL DESCRIPTION:Work involves highly advanced (senior-level) systems administration in support of agency mainframe applications and supporting infrastructure; and coordinate day-to-day system administration functions such as mainframe configuration, break/fix system support, and base user account creation/supp