customer support Jobs in washington

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Helpdesk/ Customer Support Entry

TriosysIT Inc.

Washington, District of Columbia, USA

Third Party, Contract

The Office of the Chief Technology Officer is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below: Hours - 9:30 AM - 6:00 PM Customer Support Entry Roles and Responsibilities i. Answer calls in a dynamic IT operations environment, supporting multiple agencies ii. Provide desktop support for technical issue

OCTO - Helpdesk/ Customer Support Entry

Rizeup Technology Training LLC

Washington, District of Columbia, USA

Full-time

The Office of the Chief Technology Officer is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below: Hours - 9:30 AM - 6:00 PM Customer Support Entry Roles and Responsibilities i. Answer calls in a dynamic IT operations environment, supporting multiple agencies ii. Provide desktop support for technical issu

Helpdesk/Customer Support Entry

CSZNet, Inc

Washington, District of Columbia, USA

Contract, Third Party

Helpdesk/ Customer Support Entry Location : Washington, DC(Onsite) Duration : 12 Months Contract Interview Types: In Person Job Description Hours - 9:30 AM - 6:00 PM Customer Support Entry Roles and Responsibilities i. Answer calls in a dynamic IT operations environment, supporting multiple agencies ii. Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia . Log and route service requests and incidents in an i

Helpdesk/ Customer Support Entry with Min 1+ yrs Exp in T technical support (In Person Interview) (100% ONSITE_Local to DC/MD/VA Area)

Advanced American Technologies, Inc

Washington, District of Columbia, USA

Full-time, Contract, Third Party

We are looking for a Helpdesk/ Customer Support Entry (Min 1+ Yrs. Exp) ONSITE (In Person Interview). POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 2 (TWO) Length: 16 Months+ Work Address:Washington DC 20003 Immediate interviews In Person Interview Please Note this position is 100% ONSITE Work&ONSITE Interview Helpdesk/ Customer Support Entry The Customer Support Entry level is a first level representative to the technical support team. They answer a variety of technical inqu

Customer Support Analyst

SAIC

Quantico, Virginia, USA

Full-time

Job ID: 2504996 Location: QUANTICO, VA, US Date Posted: 2025-04-29 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description The Air Force and Combatant Commands Business Group of SAIC is seeking a Customer Support Analyst to support a transformational infrastructure program for DCSA in Quantico, VA.

Customer Support Engineer-ADMS S3 Core (DMS/OMS)

Centraprise Corp

Remote

Full-time

Role 1# - Customer Support Engineer-ADMS S3 Core (DMS/OMS) Utilities : Electric grid (Transmission and Distribution) Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools.Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods

Customer Support Engineer - ADMS S3 Core (DMS/OMS) || 100% Remote

VeridianTech

Texas, USA

Full-time

100% Remote Job Description Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools. Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods Thanks and Regards Pushpendra Singh

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the

Help Desk Analyst I

Robert Half

Washington, District of Columbia, USA

Contract

Description We are looking for a skilled Help Desk Analyst I to provide technical assistance and support to end users in a dynamic IT environment. This is a contract position based in Washington, District of Columbia, where you will troubleshoot, resolve, and document issues across various platforms and devices. The ideal candidate will have a strong background in IT support and a proactive approach to problem-solving. Responsibilities: Respond promptly to user inquiries and technical issues, e

Project Manager (UNITED STATES CITIZEN; MINIMALLY REQUIRES SECRET SECURITY CLEARANCE; ONSITE - WASHINGTON, DC)

Soft Tech Consulting Inc

Washington, District of Columbia, USA

Full-time

UNITED STATES CITIZEN MINIMALLY REQUIRES A SECRET CLEARANCE, UPGRADEABLE TO TOP SECRET 100% ONSITE (5 DAYS A WEEK) - WASHINGTON, DC AREA SALARY IS DEPENDENT UPON THE CANDIDATE S SKILLS, EXPERIENCE, EDUCATION AND CERTIFICATIONS SALARY RANGE: 130-155k HIGH END OF THE SALARY RANGE IS CONSIDERED FOR THOSE WHO EXCEED QUALIFICATIONS IN A REQUIRED AREA Soft Tech offers competitive BENEFITS in the areas of: MEDICAL, DENTAL, VISION, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO,

Power Apps Developer

ICF

Reston, Virginia, USA

Full-time

A Power Apps developer builds applications using the Microsoft Power Apps platform, which is a low-code development environment. They create both Canvas apps and model-driven apps, as well as Power Pages, which are now a standalone service for enterprise app development. A mid-level Power Apps developer focuses on designing, developing, and maintaining solutions using Power Apps. They work with stakeholders to gather requirements, translate them into functional solutions, and ensure apps are eff

PC Technician

Robert Half

Washington, District of Columbia, USA

Full-time

Description We are looking for a knowledgeable and proactive PC Technician to provide technical support and assistance to our user community. This role requires excellent troubleshooting skills, a customer-focused approach, and the ability to manage IT issues efficiently. Based in Washington, District of Columbia, the position involves working closely with the IT team to resolve technical challenges and ensure seamless operations. Responsibilities: Serve as the primary point of contact for tech

Technical Services Analyst

SAIC

Chantilly, Virginia, USA

Full-time

Job ID: 2505746 Location: CHANTILLY, VA, US Date Posted: 2025-05-15 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC has an opening for a Technical Services Analyst. This position provides technical support to field engineers, technicians, and product support personnel who a

Azure VDI Administrator

SAIC

Washington, District of Columbia, USA

Full-time

Job ID: 2506117 Location: WASHINGTON, DC, US Date Posted: 2025-05-27 Category: Information Technology Subcategory: Cloud Comp Engr Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description We are in search of a skilled Azure VDI Administrator to join our IT team on-site in Washington, D.C. The candidate will be essential in managing and maintaining our virtual desktop infrastr

Customer Service Analysts/Contact Center Support - Only W2

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually.Closed workspace (any room that can be closed by a door, office, bedroom, etc.)No shared living spaces unless living aloneIf the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.)Highspeed Internet verification (screenshot of bandwidth, Fi

GRC Analyst

Robert Half

Bethesda, Maryland, USA

Contract

Description We are looking for a detail-driven GRC Analyst to join our team in Bethesda, Maryland. In this long-term contract role, you will play a vital part in ensuring adherence to security governance, risk management, and compliance standards. Your efforts will support the organization's compliance with frameworks such as NIST 800-171 and FedRAMP while enhancing audit readiness and maintaining secure system operations. Responsibilities: Monitor and track the implementation of security contr

Software Development IV

Robert Half

Washington, District of Columbia, USA

Contract

Description We are looking for an experienced Software Developer to lead the design, development, and maintenance of software applications and frameworks. This long-term contract position is based in Washington, DC, and offers the opportunity to work on complex projects that span multiple technical domains. The ideal candidate will bring expertise in programming, collaboration, and technical innovation to deliver impactful solutions. Responsibilities: Develop, test, and maintain software applic

Social Media Specialist

Robert Half

Remote or Arlington, Virginia, USA

Contract

Description We are looking for a creative and organized Social Media Specialist to join our team on a contract basis in Arlington, Virginia. In this role, you will play a key part in implementing and managing social media strategies for B2B clients across various industries. This is an ideal opportunity for someone with a passion for digital marketing and a strong understanding of social media trends and analytics. Responsibilities: Implement and schedule engaging content across platforms such

AWS Cloud Systems Administrator - 3K Sign On Bonus!

American Systems Corporation

Remote or Chantilly, Virginia, USA

Full-time

Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. U.S. Citizenship Required for the purposes of obtaining/holding a U.S. security clearance. Responsibilities As an AWS Cloud Systems Administrator with AMERICAN SYSTEMS, you will have the opportunity to do the following: Be on on

Systems Administrator IV

Robert Half

Washington, District of Columbia, USA

Contract

Description We are looking for an experienced Systems Administrator IV to join our team in Houston, Texas. This is a long-term contract position where you will play a pivotal role in managing and maintaining complex IT systems, ensuring their reliability and efficiency. The ideal candidate will have a strong technical background and the ability to design, implement, and support critical infrastructure solutions. Responsibilities: Install, configure, and maintain both physical and virtual IT sys