customer Jobs in Indiana

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Remote-Customer Service Analysts/Contact Center Support-CH

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 46 days ago | Updated 2 days ago

Customer Project Manager

GDH

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Remote

Third Party, Contract

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr
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Posted 3 days ago

Microsoft Teams Customer Engineer- Teams Apps Development

JDA TSG

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Remote

Full-time

At JDA TSG, we equip Global Iconic brands with top-tier specialized talent, business process expertise and innovations which drive their organizations in exciting new directions. We have established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve. We have an opportunity for a Microsoft Teams expert to join our team working as a Customer Engineers (CE s). A CE s time is dedicated to working with some of the largest, and most sophisticated compa
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Posted 60+ days ago | Updated 26 days ago

Customer service Agent

Infinite Computer Solutions (ICS)

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Remote

Full-time

Call Center Agents role Its a Remote role Strong knowledge of customer management practices.Bachelors degree or 5 or more years of relevant work experience.Self-driven, excellent verbal and written communication skills, ability to multitask, good business acumen, and detail-oriented.Innovative thinker, enjoying challenges and working with cross functional groups.Exceptional written and verbal communication skills and can be trusted to speak for and represent the Customer Support and Operations
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Posted 60+ days ago | Updated 2 days ago

Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

•

Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete
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Posted 47 days ago | Updated 8 days ago

Customer Service Representative

Infinite Computer Solutions (ICS)

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Remote

Full-time

Greetings from Infinite Computer Solutions!! We are hiring Customer Service Agent (Representative) Remote Overview The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries facing portal and web pages. The efficient utilization of various software applications is an
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Posted 60+ days ago | Updated 30 days ago

Customer Data Governance Associate

McKesson Corporation

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Remote or Richmond, Virginia, USA

Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien
Posted 14 days ago | Updated 11 hours ago

Senior Distinguished I - Software Engineer, Customer Care Technology

Walmart Inc.

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Remote or Bellevue, Washington, USA

Full-time

Position Summary What you'll do Are you passionate about applying cutting-edge GenAI technology to revolutionize customer service? Do you dream of playing a technical leadership role that will shape the future of the customer service experience at Walmart's scale? If you possess exceptional technical expertise, curiosity, and a desire to build scalable products with GenAI, this opportunity may be for you. As a Senior Distinguished I, Software Engineer with the Customer Care Technology team, yo
Posted 60+ days ago | Updated 11 hours ago

Data Scientist (L5) - Customer Service

Netflix, Inc.

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Remote

Full-time

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding
Posted 58 days ago | Updated 11 hours ago

Sr Customer Data Scientist-REMOTE

Designer Brands Inc.

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Remote or Columbus, Ohio, USA

Full-time

At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others. With expertise in design, production, and sourcing, we create on-trend footwear and acce
Posted 29 days ago | Updated 11 hours ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 60+ days ago | Updated 11 hours ago

Technical Customer Support (US Remote)

Motorola Solutions

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Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 44 days ago | Updated 11 hours ago

Microsoft Dynamics Solution Architect

Techim INC

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Remote

Full-time

Responsibilities: Collaborate with business stakeholders to gather and understand functional and technical requirements.Design end-to-end Dynamics 365 solutions, including architecture, integration, data modeling, and custom development strategies.Lead the implementation and configuration of Dynamics 365 modules (Sales, Customer Service, Field Service, Finance & Operations, etc.).Provide technical leadership across solution delivery lifecycle planning, development, testing, deployment.Work close
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Posted 2 days ago

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

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Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
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Posted 6 days ago | Updated 2 days ago

Quadient developer

Purview Infotech

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Indianapolis, Indiana, USA

Contract, Third Party

Title: Quadient developerLocation: Indianapolis IN (Onsite)Duration: 12+ Job Summary: Should have extensive knowledge in the Quadient Inspire product suite - Designer and Interactive. Hands on experience in WFD creation, setting up Interactive. Should have experience in all aspects of the software life-cycle using Quadient Inspire suite. Experience with data modules, workflow creation, writing rules, scripts, data transformations within the Inspire Designer is a must. Should create and design fo
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Posted 4 days ago

GainSight Consultant / Architect

Dawar Consulting

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Remote

Contract

Our client, a global leader in providing governance, risk, and compliance (GRC) solutions, is looking for a GainSight Consultant / Architect (100% remote). Job Duration: 6+ months (possibility of further extension) Job Summary: In this role, the consultant will focus on improving product usage tracking, creating customer health scores, and supporting various administrative tasks in Gainsight. This position is vital for building and optimizing automated customer health scoring systems, integratin
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Posted 12 days ago | Updated 12 days ago

Help Desk Support/GIS Analyst - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Crop to Crop resumes are accepted This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to ot
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Posted 6 days ago

Strategy Consultant Technology & Media

Talent Groups

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Remote

Full-time

Broad multi-domain experience, preferably in Technology Media (excluding exclusive experience in Finance, Retail, Insurance & Health care)Proven customer-facing role experienceStrong problem-solving abilitiesExcellent communication skillsStrategic thinking and planning capabilitiesProficiency in creating PowerPoint presentations and Excel spreadsheetsHigh-level degree or MBA required
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Posted 3 days ago | Updated 3 days ago

Gainsight Solution Architect

Enterprise Minds

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Remote

Contract

We are looking for a Gainsight Solution Architect. Popular CSM Tools: Gainsight: A comprehensive CSM platform focused on digital customer success and community engagement.ChurnZero: Known for its visibility and engagement monitoring to reduce churn.Planhat: Offers a 360-degree view of customer data and enables goal setting and playbooks for customer success.Totango: Provides real-time customer data, segmentation, and automated workflows.Zendesk: A popular platform for customer service and suppo
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Posted 6 days ago | Updated 2 days ago

Sentinel One Admin- Remote (20-30 hours per week)

Calance

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Remote or Houston, Texas, USA

Contract

Role Overview: The resource will provide day-to-day Sentinel One support and assist with several in-flight projects. This includes: Maintaining and upgrading agents (including EOL updates) Troubleshooting agent issues and writing exclusion rules Supporting group clean-up and legacy phase-out efforts Enabling full functionality in customer-facing environments (currently detect-only) Rolling out extended vulnerability scanning on servers Documenting and cleaning up exception processes Coordinating
Posted 4 days ago | Updated 8 hours ago