customer jobs in New York, NY

Professional Services Engineer - Splunk Integration

Hybrid in New York, New York

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Today

Role: Senior Professional Services Engineer Splunk Integration Location: Remote (US) Duration: Long Term About the Role: We are seeking a Senior Professional Services Engineer with strong hands-on expertise in Splunk administration, implementation, and integration. In this customer-facing role, you will deliver Splunk-based solutions, support complex deployments, and act as a trusted technical advisor for our enterprise clients. This position is ideal for someone who excels in hands-on tech

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Third Party

Desktop Support Technician

New York, New York

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Today

Company Description Job Description IMPORTANT NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT COMPUTER SPECIALIST (OPERATIONS) CIVIL SERVICE TITLE WILL BE CONSIDERED FOR AN INTERVIEW. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) AND INDICATE IN YOUR COVER LETTER IF YOU ARE A PERMANENT COMPUTER SPECIALIST (OPERATIONS). NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and

Full-time

Customer Management, Technology & Engineer Fellow

New York, New York

•

Today

Description Department: Information Technology, MTA Headquarters Location: 2 Broadway, New York, NY 10004 Position Title: Customer Management Technology & Engineer Fellow Hourly Rate: $23.00 (Graduate) OVERVIEW OF DEPARTMENT: The Customer Management department is responsible for developing IT metrics and processes that will drive customer satisfaction. It enables MTA IT operational units to understand the overall information needs of the transportation agencies and the communities they serve

Full-time

USD 23.00 per hour

Junior AMI Product Analyst

New York, New York

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4d ago

Crossfire Consulting is a staffing company, and this position is for our direct client: Junior AMI Product Analyst Contract NYC Hybrid TECHNICAL MUST SKILLS Ability to write scripts and SQL queries Advanced Analytics Advanced Metering Infrastructure (AMI) JOB DESCRIPTION The Product Analyst (PA) plays a dynamic role responsible for supporting the Product Owner (PO) and/or the Senior Product Analyst both in product analysis as well as backlog execution. The PA should be lock step with the PO in

Full-time

Junior Business Analyst & Data Analyst

Remote or Elizabeth, New Jersey

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22d ago

Job Description : Business Analyst has the primary responsibility to elicit, analyse, validate, specify, verify and manage the business requirements needs of the project. He/she will also participate in the testing, implementation and support phases of the project. Position: Junior Business & Data Analyst Location: Elizabeth, NJ Full Time Roles and Responsibilities : Analyse business models and projects to determine loopholes and areas that need development and upgrade Collaborate with various

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Full-time

$60,000 - $65,000

Client Support Specialist

Hybrid in New York, New York

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3d ago

Job Description: At Client, the Client Service Specialist is responsible for managing the client journey to ensure exceptional services are provided with quick and accurate turnaround times.This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Responsibilities include but are not limited to: Identify customer needs and take proactive steps to maintain positive experience.Act as the main point of contact for

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Contract

$30 - $40

Talent Acquisition Project Manager

New York, New York

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Today

Software Guidance & Assistance, Inc., (SGA), is searching for a Talent Acquisition Project Manager for a contract assignment with one of our premier Insurance clients in New York, NY. This role will be remote. Project manage two initiatives in Talent Acquisition (TA). Responsibilities : Responsible for the day-to-day project management of a HiredScore candidate screening tool implementation Manage key issue & decision log and project status reports. Facilitate change & end user adoption of

Contract

USD 68.84 - 79.16 per hour

Need Inquiry Supervisor // Brooklyn, NY // 5+ years of contract

New York, New York

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23d ago

Hi,Hope you are doing well, Role: Inquiry SupervisorLocation: Brooklyn, NYDuration: 5+ years of contract Internal Notes Must Have- Customer service Supervisory/Lead/Manager experience 10+ years of experience The person in this position is responsible for managing all functions in the Collection units. The collection unit is responsible for collecting unpaid Transit Adjudication Bureau summonses. Job Responsibilities: Ensures efficient operation of the unit and manage the daily workflow Plan, or

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Full-time

$20 - $22

Lead AWS DevOps Engineer

New York, New York

•

Today

About the Company Our client is a fast-growing technology company revolutionizing the way brands build and retain customer loyalty. Their platform helps businesses deliver personalized engagement, data-driven insights, and seamless omnichannel experiences that drive customer retention and long-term growth. Position Overview We are seeking a Lead AWS DevOps Engineer to oversee the design, implementation, and optimization of our cloud infrastructure. This role will play a key part in ensuring s

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Full-time

$160000 - $220000

Analytics & Insights Analyst

Hybrid in Newark, New Jersey

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12d ago

Job Role: CS-Analytics & Insights AnalystLocation: Newark, NJDuration: 9 MonthsKEY RESPONSIBILITIESData analysis Obtain, manipulate, and analyze data to answer specific or open-ended questions, utilizing statistical approaches as needed, and distill actionable insights. Understand Customer Cares business processes, identify root causes to business problems using data, and make recommendations.Data visualization Understand requirements, gather data from various data sources, conduct business anal

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Contract

Depends on Experience

UX Strategist

New York, New York

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12d ago

The UX Strategist is responsible for shaping end-to-end user experience strategy across digital products. The role combines user research, design thinking, business analysis, and product strategy to create intuitive, data-driven, and user-centric solutions. The UX Strategist collaborates with cross-functional teams Product Managers, UX/UI Designers, Engineers, and Business Stakeholders to align product vision with user needs and business goals. Key Responsibilities 1. User Research & Insights Co

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Full-time

Depends on Experience

Product Analyst Junior

New York, New York

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Today

Our client is hiring a Product Analyst Junior on a long-term contract basis. Work Location: New York, New York Work Model: Hybrid Summary: The Product Analyst (PA) plays a dynamic role responsible for supporting the Product Owner (PO) and/or the Senior Product Analyst both in product analysis as well as backlog execution. The PA should be lock step with the PO in regards to the product vision and how it translates into user stories. In the analysis realm, the PA works with various SMEs to flesh

Contract

USD 50.00 - 60.00 per hour

Product Analyst Junior

New York, New York

•

Today

Contract

USD 50.00 - 60.00 per hour

Service Desk Analyst (100% Remote)

Remote or New York, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. This person will be responsible for first point of contact IT Helpdesk support for users at a large hospital system in NYC. This role is 100% remote but looking for candidates in the NYC Metro. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be t

Contract

$22.50 - $30.00 hourly

Gen AI Architect

New York, New York

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16d ago

Greetings! We are Photon, one of the world's largest Digital Platform Engineering companies providing a combination of Strategy Consulting, Creative Design and Technology Services to a wide range of customers. We work with 40% of the Fortune 100 companies. < data-prosemirror-content-type="node" data-prosemirror-node-name="heading" data-prosemirror-node-block="true" data-pm-slice="0 0 []">Job Summary: The AI Architect will be responsible for the end-to-end design, development, and deployment of A

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Full-time

Depends on Experience

Client Service Specialist

New York, New York

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24d ago

Pay Range: $20.60 - $28.83 Deliver client service for daily record-keeping, administration and servicing of assigned his/her book of business to promote revenue growth, productivity and exceptional levels of customer satisfaction. Education and Experience: Associate's degree and two (2) years' customer service related experience, or equivalent combination of education and experience ASPAA Qualified 401(k) Administrator (QKA) preferred Skills and Abilities: Ability to read and interpret documents

Full-time

USD 20.60 - 28.83 per hour

Snowflake AI/ML Sr Solutions Architect

New York, New York

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24d ago

JOB DESCRIPTION AI/ML ARCHITECT Be a technical expert on all aspects of Snowflake in relation to the AI/ML workload. Provide customers with best practices and advise as it relates to Data Science workloads on Snowflake Build and deploy ML pipelines using Snowflake features and/or Snowflake ecosystem partner tools based on customer requirements. Work hands-on where needed using SQL, Python, to build POCs that demonstrate implementation techniques and best practices on Snowflake technology within

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Full-time

IT Regional Manager

New York, New York

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17d ago

The IT Regional Manager - US manages geographical offices IT functions, staff, resources and quality of support for the US Region. Works with Director of IT Service, as well as US territory IT Service Managers to deliver unified IT services and solutions. In this capacity, the IT Regional Manager - US will: Ensure exceptional customer service to all internal and external customers; proactively promote and model client service excellence among regional teams and across the broader IT organizati

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Full-time

$155,000 - $201,400

Loan Servicing Specialist

Hybrid in Wayne, New Jersey

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3d ago

Job Description: At Client, the Loan Servicing Specialist is responsible for managing all administrative aspects of the loan applications. Responsibilities include but are not limited to: Research missing or misapplied loan payments.Process loan payment reversals.Provide payoff letters.Handle customer inquiries or research.Assist Lender's to resolve customer complaints or issues.Answer incoming customer phone calls.Perform maintenance on payment schedules, rates and billing records.Set up ACH -

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Contract

$30 - $40

Lead CCaaS Engineer - Genesys CX - Onsite

Weehawken Township, New Jersey

•

Today

Transform customer experience technology as a Lead CCaaS Engineer at EPAM. You'll architect and implement sophisticated Genesys Cloud CX solutions while leading complex migration projects from legacy platforms, ensuring seamless transitions that enhance operational efficiency and elevate customer interactions. At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global project

Full-time

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customer jobs in New York, NY, USA