customer Jobs in North Carolina

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Technical Support / Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are enco
Posted 60+ days ago | Updated 5 hours ago

Remote Customer Service Representative

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Overview Overview TheCustomerServiceAgent/Representative(CSR) is a pivotal role within the Contact Center who receives, investigates and resolvescustomerinquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general issues facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applicatio
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Posted 60+ days ago | Updated 28 days ago

Customer Project Manager

GDH

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Remote

Third Party, Contract

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr
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Posted 21 days ago | Updated 16 days ago

Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

•

Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete
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Posted 60+ days ago | Updated 9 days ago

Customer Service Representative

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Greetings from Infinite Computer Solutions!! We are hiring Customer Service Agent (Representative) Remote Overview The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries facing portal and web pages. The efficient utilization of various software applications is an
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Posted 60+ days ago | Updated 2 days ago

(USA) Software Engineer III - Full Stack Customer Care Technology

Walmart Inc.

•

Remote or Bellevue, Washington, USA

Full-time

Position Summary What you'll do This role is not eligible for current or future immigration support and | or sponsorship Join Walmart as Software Engineer - Full Stack Customer Care Technology in our Global Technology EBS team. Your work could help over 240 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most
Posted 14 days ago | Updated 8 hours ago

Senior, Software Engineer - Full Stack Customer Care Technology

Walmart Inc.

•

Remote or Bellevue, Washington, USA

Full-time

Position Summary What you'll do This role is not eligible for current or future immigration support and | or sponsorship Join Walmart as Senior Software Engineer - Full Stack Customer Care Technology in our Global Technology EBS team. Your work could help over 240 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world'
Posted 14 days ago | Updated 8 hours ago

Data Scientist (L5) - Customer Service

Netflix, Inc.

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Remote

Full-time

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding
Posted 60+ days ago | Updated 8 hours ago

Sr Customer Data Scientist-REMOTE

Designer Brands Inc.

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Remote or Columbus, Ohio, USA

Full-time

At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others. With expertise in design, production, and sourcing, we create on-trend footwear and acce
Posted 47 days ago | Updated 4 days ago

Remote - Reports Developer - HUD HMIS specifications APR, CAPER, SPMs, LSA

Diversified Technology, Inc.

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Remote

Third Party, Contract

We are seeking an experiencedReports Developerfor a 6 week contract supporting HUD reporting requirements for theHomeless Management Information System (HMIS)for theState of Massachusetts. The ideal candidate must have prior a deep understanding ofHUD-mandated reports(e.g., APR, CAPER, SPMs, LSA). Responsibilities: Design, develop, and validate reports in alignment with HUD HMIS specificationsExtract, clean, and analyze HMIS data to generate accurate, actionable reportsCollaborate with stakehol
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Posted 1 day ago | Updated 1 day ago

Remote Oracle Utility C2M CC&B Customer to Meter Designer

Diversified Technology, Inc.

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Remote

Contract, Third Party

Oracle Utilities C2M Designerfor a 1 year contract. Must work on our W2 Remote opportunity. Responsibilities: Collaborate with cross-functional teams to understand business requirements and design Oracle C2M solutions that align with organizational goals.Develop and implement Oracle C2M architecture, ensuring scalability, security, and optimal performance.Customize and configure Oracle Cloud and mobile applications to meet specific client needs.Collaborate with development teams to integrate Ora
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Posted 60+ days ago | Updated 1 day ago

Customer service Representative

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Call Center Agents role Its a Remote role Strong knowledge of customer management practices.Bachelors degree or 5 or more years of relevant work experience.Self-driven, excellent verbal and written communication skills, ability to multitask, good business acumen, and detail-oriented.Innovative thinker, enjoying challenges and working with cross functional groups.Exceptional written and verbal communication skills and can be trusted to speak for and represent the Customer Support and Operations
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Posted 60+ days ago | Updated 1 hour ago

MS Dynamics 365 Application Analyst- Must be on w2

Xylo Technologies, Inc.

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Remote

Contract

Title: Application Analyst- Dynamics 365 Duration: 6 Months Remote Scope: Configuration and support of Dynamics 365 with a focus on building out Customer Insights that can be scaled across the organization. Required: -Experience in Dynamics 365 configuration and requirements gathering. -Experience with Customer Insights (Journey Module) rollout for a large organization Preferred: -Experience in a healthcare environment -Prefer Microsoft Dynamics certifications Education: Bachelor s Degree with
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Posted 6 days ago | Updated 5 days ago

Part-time Project Manager (Media/Entertainment client)-West Coast - 6 Months+

Pegasus Knowledge Solutions

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Remote

Contract

Job Title Part-time Project Manager (Media/Entertainment client)-West Coast Duration 6 months+ Possible Extension Location Required to be in West Coast, Pacific time zone. (no negotiable) Experience PM who has managed Marketing Analytics \ Campaign Management \ Customer Intelligence. Job Type contract
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Posted 6 days ago | Updated 1 day ago

Part Time - REMOTE Project Manager

People Force Consulting Inc

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Remote

Part-time

Role - Project Manager Tentative Duration - Part TIME - Around 48 hours\month Location - REMOTE / WEST Coast Role - Client is looking for a Project Manager who has managed Marketing Analytics \ Campaign Management \ Customer Intelligence in the media/entertainment industry.
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Posted 6 days ago | Updated 5 hours ago

Adobe Experience Cloud Experts Platform Leads / Architects

Vigna Solutions Inc.

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Remote

Contract

Adobe Experience Cloud Experts Platform Leads / Architects Clients: IBM | Humana | Florida Power & Light (FP&L) | Ulta Beauty Duration: 6 12+ Months (Extension Possible) Location: 100% Remote (Must work EST hours) We are actively hiring Senior Adobe Platform Leads & Architects to support high-impact digital transformation projects with top-tier enterprise clients.We're looking for top Adobe talent who can lead, architect, and implement innovative customer experience solutions using Adobe Experi
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Posted 2 hours ago

GainSight Consultant / Architect

Dawar Consulting

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Remote

Contract

Our client, a global leader in providing governance, risk, and compliance (GRC) solutions, is looking for a GainSight Consultant / Architect (100% remote). Job Duration: 6+ months (possibility of further extension) Job Summary: In this role, the consultant will focus on improving product usage tracking, creating customer health scores, and supporting various administrative tasks in Gainsight. This position is vital for building and optimizing automated customer health scoring systems, integratin
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Posted 30 days ago | Updated 30 days ago

Investigations Specialist

The Brixton Group

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Remote

Contract, Third Party

Job Description: Investigates suspicious transactions and accountsReviews customer escalationsMakes decisions on account actionsWorks with various internal tools for investigationThis resource will work with other teams in the organization such as Customer Care, Risk Operations, Financial Controls, Network Security, and Fraud Strategy teams.
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Posted 1 day ago

Fine Tuning Specialist - Medical Device

bioMerieux

•

Cary, North Carolina, USA

Full-time

Job DescriptionPrimary Duties Provide ongoing support of bioMrieux products/systems within the U.S. by performing simultaneous fine tuning and spectral checks, including troubleshooting as indicated. Assist with coordination and maintaining the routine fine tuning customer schedule. Answer internal and external customer inquiries and ensure documentation of activities in ERP system, consulting as appropriate with Application Specialist, System Engineer, Management, and Global Customer Support. P
Posted 20 hours ago | Updated 8 hours ago

Fine Tuning Specialist - Medical Device

bioMerieux

•

Durham, North Carolina, USA

Full-time

Job DescriptionPrimary Duties Provide ongoing support of bioMrieux products/systems within the U.S. by performing simultaneous fine tuning and spectral checks, including troubleshooting as indicated. Assist with coordination and maintaining the routine fine tuning customer schedule. Answer internal and external customer inquiries and ensure documentation of activities in ERP system, consulting as appropriate with Application Specialist, System Engineer, Management, and Global Customer Support. P
Posted 20 hours ago | Updated 8 hours ago