customer Jobs in massachusetts

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Technical Manager, Customer Support (32657)

Myticas LLC

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Ottawa, Ontario, Canada

Full-time

Our client is seeking a highly motivated and experienced Technical Support Manager to lead a team of talented Technical Support Engineers responsible for providing world-class customer support. This individual will be accountable for managing daily support operations, coaching and mentoring team members, driving operational excellence, and building a customer-first culture that ensures exceptional satisfaction, retention, and long-term success. The ideal candidate will bring a deep understanding
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Posted 10 hours ago

Customer Service Representative - 100% Remote - Only W2 - Offer postion

Empower Professionals

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Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 12 hours ago

Customer Service Analysts/Contact Center Support - Offer postion - Only W2 - 100% Remote

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 12 hours ago | Updated 12 hours ago

Customer Sucess Manager

MW Partners LLC

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Remote

Contract

Responsibilities and duties: Accountable for leading Value Realization project work with Customers, inclusive of all aspects of project work (planning, delivery and follow-up , focused on documenting value attainment/measurable impact).Act as the central point of contact throughout each individual project, defining measurable short-term engagement plans with clear outcomes, and ensure cohesive communication across internal and customer audiences at all levelDeliver exceptional customer experienc
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Posted 2 days ago

Business Development/Customer Engagement Executive (Navy/USMC)

T2S Solutions

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Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the Navy/USMC sector by delivering impactful solutions to our Navy/USMC clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of succes
Posted 42 days ago | Updated 11 hours ago

Business Development/Customer Engagement Executive (INTEL)

T2S Solutions

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Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the IC/SOCOM sector by delivering impactful solutions to our Air Force and Space Force clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track
Posted 42 days ago | Updated 11 hours ago

Customer Service Job Training Program

Year Up United

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Boston, Massachusetts, USA

Full-time

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship,
Posted 60+ days ago | Updated 19 hours ago

Customer Billing Systems CSS (Customer/1) SME

Computer Merchant, Ltd., The

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Waltham, Massachusetts, USA

Full-time

JOB TITLE: Customer Billing Systems CSS (Customer/1) SME JOB LOCATION: Remote WAGE RANGE*: $80-98/hr. JOB NUMBER: 25-02775 REQUIRED EXPERIENCE: Technical and functional knowledge of the Customer Billing Systems CSS (Customer/1) or Meter-to-Cash/Revenue Cycle Management specifically in Billing (No Bills expertise) JOB DESCRIPTION The Technical Lead will work hand in hand with Project Managers to plan, roadmap and deliver on environment build-outs. The Technical Lead will be the interface betw
Posted 60+ days ago | Updated 10 hours ago

Director Contract Research Organization (CRO) SME (Customer Success)

Saama Technologies, LLC

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Remote

Full-time

Director Contract Research Organization (CRO) SME (Customer Success)Location: RemoteDepartment: Customer Success Role OverviewWe are seeking a Director level Contract Research Organization (SME) with deep expertise in Clinical Data Management (CDM) and a modern understanding of clinical data workflows and analytics. This individual will play a critical dual role in ensuring delivery excellence across customer engagements and supporting strategic sales and pre-sales efforts. This is a highly visi
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Posted 6 days ago

Solution Architect Customer Support Team MDE

Key Business Solutions, Inc.

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Remote

Contract, Third Party

Solution Architect Customer Support Team MDE Sacramento, CA(Remote option available) 12 Months Need to write codility test and 2 to 3 rounds of client interviews Job Description: The Solution Architect is a seasoned technical engineer dedicated to understanding the capabilities of DHCS s platform offerings and the needs of existing applications, and creating innovative solutions for their modernization. This role requires a deep understanding of solution architecture, emerging technologies, an
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Posted 15 days ago

SAP Customer Service (CS) Consultant

Next Level Business Services, Inc.

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Remote

Contract, Third Party

SAP Customer Service (CS) Consultant A minimum of 8+ years. SAP consulting experience in SAP SD/CS 3 + years of hands-on experience implementing S/4HANA projects SAP SD/CS Configuration: Configuration for SAP SD modules and CS/SM , including equipment, Install Base, and Asset experience. Order to Cash (OTC): Expertise in Order to Cash processes within SAP, including sales order processing, delivery, and billing. SAP Service Management (SM): Experience with SAP Service Management functionalities,
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Posted 10 days ago | Updated 10 days ago

.Net Web & Application Developer-Full Time-Remote opportunity-Direct Customer

Accion Labs

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Remote

Full-time

Greetings from Accion Labs, Our direct Client is looking for .Net Web & Application Developer-Full Time-Remote opportunity. Initial 2 weeks need to come to client location at West lake, Ohio-All expenses paid We re seeking a proactive, skilled Web Developer to join our dynamic and entrepreneurial team. This individual will play a key role in developing websites and web applications using a strong foundation in programming languages. Responsibilities include collaborating with clients to understa
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Posted 1 day ago

Customer Authentication Engineer

Kforce Technology Staffing

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Remote or Birmingham, Alabama, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Customer Authentication Engineer for a remote role (must work Central or Eastern Time Zone). Candidates must provide their own equipment; VDI access provided. Summary: Our client is seeking a Customer Authentication Engineer to support and enhance the company's identity and access management systems. The Customer Authentication Engineer will play a key role in developing, maintaining, and optimizing customer authentication journeys using m
Posted 34 days ago | Updated 7 hours ago

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

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Remote or Chicago, Illinois, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Th
Posted 17 days ago | Updated 10 hours ago

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

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Remote or Aiken, Texas, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Th
Posted 17 days ago | Updated 10 hours ago

Customer Success Manager -Remote -Legal Technology Leader

Michael Page International

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Remote or Massachusetts, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a rapidly growing legal tech company revolutionizing the way litigators handle routine drafting. Co-founded by a seasoned litigation attorney and a leading software engineer from a top global eDiscovery platform, the company combines deep legal expertise with innovative design and technology. Their solution integrates effor
Posted 17 days ago | Updated 10 hours ago

Customer Success Analyst

HonorVet Technologies

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Remote

Contract

Job Title: Customer Support Analyst Location: Remote Duration: 6+ Months What you get to do in this role: Go To Market Support Analyst - This person will be responsible for assisting in various areas of Sales Support, including maintain our Excel Order Form used in Brazil, Updating our terms and conditions in our sales quote to order tool, and various project management efforts across our lead to cash systems and tools.Skills: In order to qualify for and be successful in this role, you should h
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Posted 9 days ago | Updated 1 day ago

Fully Remote-Urgent role as "Customer Service Analyst/ Contact Center Support-CH

Empower Professionals

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Remote

Contract

Pay rate: $13.50 on W2 Max Role: Customer Service Analysts/ Contact Center Support Duration: 12+ Months Location: Remote (The candidates should be located in any of these states: Alaska, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin) Note: Remote worker verification process to be put
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Posted 3 days ago | Updated 19 hours ago

Customer Authentication Engineer III- Remote

ConsultNet, LLC

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Remote or Birmingham, Alabama, USA

Full-time

Customer Authentication Engineer Remote (CST or EST) 6-month Contract Pay Rate: $45.00 - $50.00 per hr. The Customer Authentication Engineer manages the day-to-day maintenance and operation of Authentication and related security systems to ensure that controls are adequate and effective in protecting customers, the environment, and employees. Primary Responsibilities Contractor role to help onboard a new application that is used for the account origination flow. Customer authentication is ke
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Posted 37 days ago | Updated 1 hour ago

Customer Support Engineer-ADMS S3 Core (DMS/OMS)

Centraprise Corp

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Remote

Full-time

Role 1# - Customer Support Engineer-ADMS S3 Core (DMS/OMS) Utilities : Electric grid (Transmission and Distribution) Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools.Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods
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Posted 51 days ago | Updated 16 days ago