customer Jobs in massachusetts

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Director, Software Engineering (Customer Engineering) - Capital One Software (Remote)

Capital One

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Remote or Richmond, Virginia, USA

Full-time

Director, Software Engineering (Customer Engineering) - Capital One Software (Remote) Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what's possible in banking. (e.g., Eno). As we uncovered new challenges a
Posted 2 hours ago

Sr. Mgr, Solutions Architect (Customer Engineering) - Capital One Software (Remote)

Capital One

•

Remote or Richmond, Virginia, USA

Full-time

Sr. Mgr, Solutions Architect (Customer Engineering) - Capital One Software (Remote) Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what's possible in banking. (e.g., Eno). As we uncovered new challenges alo
Posted 2 hours ago

Ecommerce and Customer Marketing Lead

Sunrise Systems, Inc.

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Remote

Contract

Job Title: Ecommerce and Customer Marketing Lead Job ID: 25-09395 Location: Remote Duration: 09 Months On W2 Contract Must haves: Strong digital and eCommerce fluency including media metrics (e.g., ROAS, CPC, incremental ROAS).Retail media strategy and buying experience familiarity with networks like Roundel (Target), The Collective (Albertsons), ADRM (Ahold Delhaize), and DGRM (Dollar General).Business acumen in Client planning ability to guide campaign strategy and investment decisions acros
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Posted 2 days ago | Updated 3 hours ago

Ecommerce & Customer Marketing Lead

Apidel Technologies

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Remote

Contract

Job Description Must haves: Strong digital and eCommerce fluency including media metrics (e.g., ROAS, CPC, incremental ROAS). Retail media strategy and buying experience familiarity with networks like Roundel (Target), The Collective (Albertsons), ADRM (Ahold Delhaize), and DGRM (Dollar General). Business acumen in CPG planning ability to guide campaign strategy and investment decisions across multiple retailers. Job Description: The eCommerce and Customer Marketing lead is an integral part of
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Posted 3 days ago

Seasonal Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

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US

Full-time

Job Title: Seasonal Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Seasonal Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A
Posted 2 days ago | Updated 8 hours ago

Technical Manager, Customer Support (32657)

Myticas LLC

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Ottawa, Ontario, Canada

Full-time

Our client is seeking a highly motivated and experienced Technical Support Manager to lead a team of talented Technical Support Engineers responsible for providing world-class customer support. This individual will be accountable for managing daily support operations, coaching and mentoring team members, driving operational excellence, and building a customer-first culture that ensures exceptional satisfaction, retention, and long-term success. The ideal candidate will bring a deep understanding
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Posted 3 days ago | Updated 8 hours ago

Customer Service Representative - 100% Remote - Only W2 - Offer postion

Empower Professionals

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Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 3 days ago

Senior, Software Engineer - Full Stack Customer Care Technology

Walmart Inc.

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Remote or Bellevue, Washington, USA

Full-time

Position Summary What you'll do This role is not eligible for current or future immigration support and | or sponsorship Join Walmart as Senior Software Engineer - Full Stack Customer Care Technology in our Global Technology EBS team. Your work could help over 240 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world'
Posted 4 days ago | Updated 11 hours ago

Customer Service Analysts/Contact Center Support - Offer postion - Only W2 - 100% Remote

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 3 days ago | Updated 3 days ago

.Net Web & Application Developer-Full Time-Remote opportunity-Direct Customer

Accion Labs

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Remote

Full-time

Greetings from Accion Labs, Our direct Client is looking for .Net Web & Application Developer-Full Time-Remote opportunity. Initial 2 weeks need to come to client location at West lake, Ohio-All expenses paid We re seeking a proactive, skilled Web Developer to join our dynamic and entrepreneurial team. This individual will play a key role in developing websites and web applications using a strong foundation in programming languages. Responsibilities include collaborating with clients to understa
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Posted 5 days ago | Updated 6 hours ago

Fully Remote-Urgent role as "Customer Service Analyst/ Contact Center Support-CH

Empower Professionals

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Remote

Contract

Pay rate: $13.50 on W2 Max Role: Customer Service Analysts/ Contact Center Support Duration: 12+ Months Location: Remote (The candidates should be located in any of these states: Alaska, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin) Note: Remote worker verification process to be put
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Posted 6 days ago | Updated 3 days ago

Customer Project Manager

GDH

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Remote

Third Party, Contract

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr
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Posted 11 days ago | Updated 6 days ago

Director Contract Research Organization (CRO) SME (Customer Success)

Saama Technologies, LLC

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Remote

Full-time

Director Contract Research Organization (CRO) SME (Customer Success)Location: RemoteDepartment: Customer Success Role OverviewWe are seeking a Director level Contract Research Organization (SME) with deep expertise in Clinical Data Management (CDM) and a modern understanding of clinical data workflows and analytics. This individual will play a critical dual role in ensuring delivery excellence across customer engagements and supporting strategic sales and pre-sales efforts. This is a highly visi
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Posted 10 days ago

Customer Success Analyst

HonorVet Technologies

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Remote

Contract

Job Title: Customer Support Analyst Location: Remote Duration: 6+ Months What you get to do in this role: Go To Market Support Analyst - This person will be responsible for assisting in various areas of Sales Support, including maintain our Excel Order Form used in Brazil, Updating our terms and conditions in our sales quote to order tool, and various project management efforts across our lead to cash systems and tools.Skills: In order to qualify for and be successful in this role, you should h
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Posted 13 days ago | Updated 3 days ago

Customer Engagement Manager - Cloud Migration & Portfolio Management_ Remote

EVEREST CONSULTING GROUP, INC

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Remote

Contract

14-16 years of experience with 7+ years of Program management 14 plus years of IT Infrastructure experience Experience in managing large-scale cloud migration projects. Knowledge of IT infrastructure, networking, and security principles. Experience with Migration, Modernize and DevOps practices and tools. Familiarity with compliance and regulatory requirements related to cloud computing Minimum of 7 years of experience in project management, with a focus on cloud computing and migration projects
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Posted 12 days ago

Engineer III / Customer Support Engineer (SSO Division - Location: Devens, MA)

Parker Hannifin

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Massachusetts, USA

Full-time

Org Marketing Statement At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers. As a member of our team, you are
Posted 11 days ago | Updated 11 hours ago

Staff Engineer - EDA Customer Success

Analog Devices, Inc.

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Wilmington, Massachusetts, USA

Full-time

About Analog Devices Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI
Posted 13 days ago | Updated moments ago

SAP Customer Service (CS) Consultant

Next Level Business Services, Inc.

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Remote

Contract, Third Party

SAP Customer Service (CS) Consultant A minimum of 8+ years. SAP consulting experience in SAP SD/CS 3 + years of hands-on experience implementing S/4HANA projects SAP SD/CS Configuration: Configuration for SAP SD modules and CS/SM , including equipment, Install Base, and Asset experience. Order to Cash (OTC): Expertise in Order to Cash processes within SAP, including sales order processing, delivery, and billing. SAP Service Management (SM): Experience with SAP Service Management functionalities,
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Posted 14 days ago | Updated 14 days ago

Technical Customer Success Specialist (SQL Development is must )

Echo IT Solutions, Inc.

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Remote

Contract

Job Title: Technical Customer Success Specialist (SQL Development is must )Location: Remote RoleDuration: Contract PositionJob Description: With a leadership mandate to aggressively scale Client internally and externally, the Client team is seeking a dedicated customer success role to ensure an excellent experience for all insights product users. The Technical Customer Success Specialist will be an expert on Client, handle customer service requests, triage bugs/feature requests, answer product q
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Posted 18 days ago | Updated 3 days ago

Solution Architect Customer Support Team MDE

Key Business Solutions, Inc.

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Remote

Contract, Third Party

Solution Architect Customer Support Team MDE Sacramento, CA(Remote option available) 12 Months Need to write codility test and 2 to 3 rounds of client interviews Job Description: The Solution Architect is a seasoned technical engineer dedicated to understanding the capabilities of DHCS s platform offerings and the needs of existing applications, and creating innovative solutions for their modernization. This role requires a deep understanding of solution architecture, emerging technologies, an
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Posted 19 days ago