Escalation management jobs

Arlington, Virginia

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Today

Req ID: 42793 Summary Customer Relations Liaison Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career

Full-time

USD 74,300.00 - 80,000.00 per year

Senior S/4HANA PMO Lead

Evanston, Illinois

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Today

Description We are looking for an experienced Senior S/4HANA PMO Lead to guide program governance, compliance oversight, and cross-functional delivery efforts for a complex enterprise environment in Cincinnati, Ohio. This Long-term Contract position is ideal for a consultant who can align project controls with audit expectations while keeping stakeholders informed, risks visible, and priorities on track. The role requires strong leadership, disciplined execution, and the ability to coordinate wo

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Contract

USD 75.00 - 85.00 per hour

Help Desk Manager

The Woodlands, Texas

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Today

Description We are looking for an experienced Help Desk Manager to lead daily support operations and deliver a high-quality IT service experience for end users in The Woodlands, Texas. This role oversees ticket management, team performance, and hands-on support activities while helping maintain reliable access to core systems and user services. The ideal candidate brings strong leadership, sound technical judgment, and a practical approach to improving service desk processes and support outcomes

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Full-time

USD 120,000.00 - 130,000.00 per year

Service Management Centre Analyst

Alpharetta, Georgia

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Today

Description We are looking for a Service Management Centre Analyst to serve as a central coordination point during production incidents and service disruptions. This role is focused on incident coordination, communication, escalation management, and service restoration rather than hands-on technical troubleshooting. Key Responsibilities: Act as the central coordination point during production incidents and service disruptions. Lead and facilitate major incident bridge calls involving technical

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Contract

USD 26.00 - 30.00 per hour

Program Manager

Abu Dhabi, Abu Dhabi

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Today

Key Responsibilities Lead complex, cross-functional programs from initiation and mobilization through delivery and closure Own program scope, milestones, deliverables, acceptance criteria, quality, risks, and dependencies Establish clear delivery plans, timelines, milestones, and success measures Coordinate multiple workstreams and ensure alignment with overall program objectives Track program progress and proactively address delivery risks and deviations Establish program structures, gove

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Full-time

DOE

Project Manager

Colorado Springs, Colorado

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Today

JOB-7767Project ManagerColorado Springs, COContractLink Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Project Manager to join our team in Colorado Springs, CO. REQUIRED QUALIFICATIONS Bachelor's Degree paired with experience managing complex technology and business transformation initiatives Project planning, scheduling, budgeting, governance, change control, and risk management Organizational change and stakeholder engagement principles E

Contract

Executive Program Leader, SAP S/4HANA Transformation

Chicago, Illinois

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Today

Description: We are seeking an Executive Program Leader to take ownership of a large-scale SAP S/4HANA transformation for a global enterprise organization. This is a high-impact leadership role for a proven transformation executive who can drive accountability, accelerate decision-making, and ensure program success from build and testing through cutover, go-live, and hypercare. Reporting directly to executive sponsors and steering committee leadership, this individual will serve as the indepen

Full-time

Senior Director, Core Infrastructure Engineering

Santa Clara, California

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Today

Job Description About the role Oracle Cloud Infrastructure (OCI) is building the next generation of hyperscale cloud infrastructure. As part of our continued investment in cloud storage, we are creating a new leadership organization responsible for defining the hardware platform that powers OCI Storage for years to come. This newly created Senior Director leadership role will build and lead the Storage Media Layer organization, owning the strategy, engineering, qualification, vendor partnersh

Full-time

USD 193,600.00 - 414,400.00 per year

Federal Oracle Health Lead Integration Architect

No location provided

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Today

Job Description Role Overview The Lead Integration Architect provides strategic leadership for complex Oracle Health client engagements. This role leads integration, domain validation, deployment readiness, risk management, and client relationship strategy across implementation and sustainment activities. The Lead Integration Architect sets direction across workstreams, guides senior stakeholders through complex decisions, and ensures solutions deliver the intended clinical, operational, and

Full-time

USD 97,800.00 - 209,500.00 per year

Director, Strategic Customer Engineering

Nashville, Tennessee

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Today

Job Description OCI Strategic Customers Engineering manages some of Oracle Cloud Infrastructure's most important and fastest-growing customer relationships. The organization partners directly with customers building at significant scale on OCI, including customers deploying highly demanding AI, GPU, compute, storage, and networking workloads. We are seeking a Director to lead a high-performing team responsible for delivering complex, cross-functional infrastructure programs for strategic custo

Full-time

USD 146,300.00 - 306,400.00 per year

Cloud Engineer

Jersey City, New Jersey

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Today

Job#: 3051179 Job Description: Cloud Engineer Location: Jersey City, NJ/ Charlotte NC/ Plano TX (Hybrid) Duration: 12 months Role Overview This position is for a lead who will manage enterprise-scale End of Life (EOL) technology remediation efforts across internal compute environments. The primary focus is on migrating legacy workloads to a new hyperconverged internal cloud virtual hosting platform. The role involves the assessment, planning, execution tracking, and remediation of approximate

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Full-time

$65 - $73 per hour

Delivery Lead, Scrum Master

No location provided

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Today

Job Title: Delivery Lead, Scrum Master - Artificial Intelligence Location: Remote in the Contiguous United States Role Summary: We are seeking a Delivery Lead who combines technical fluency with strong client and delivery leadership. This role serves as the primary point of contact for client engagements and owns end-to-end delivery across AI, data, and application initiatives. You will bridge client stakeholders and delivery teams, ensure execution stays on track, proactively manage risk and

Full-time

Specialized Client Care Consultant

Wisconsin

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Today

What You\'ll Do Applies extensive knowledge of technical and operational functions related to application submission and onboarding for ESINS, BOLI/COLI, UL, and Term Conversion cases to solve complex problems.Identifies alternatives and contributes to the development and enhancement of new policies and processes. Proactively identifies gaps in the service experience and implements solutions to address them.Serves as a subject matter expert in designing and implementing new processes and systems

Full-time

USD 75,600.00 per year

OPERA CLOUD IMPLEMENTATION LEAD

Hybrid in Boston, Massachusetts

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16d ago

OPERA CLOUD IMPLEMENTATION LEAD LOCATION: BOSTON, MA/ORLANDO, FL(HYBRID) Candidates need to travel whenever client needs OHIP - Oracle hospitality Integration platforms; OXI - Oxy hotel and hospitality Core Skills: Strong client-facing delivery experience Stakeholder management, project coordination, risk and escalation management Platform & Access Knowledge Practical familiarity with Oracle Dev Portal onboarding, API credential provisioning (OAuth), sandbox environments, and Amadeus coordinati

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Contract

Depends on Experience

ServiceNow Release Train Engineer (RTE)

Jersey City, New Jersey

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Today

Job Description: 8+ years of experience in software delivery, release, or program management, including 3+ years as an RTE or Release Lead.Strong expertise in Agile/Scrum at scale, SAFe practices, sprint planning, release planning, and Scrum of Scrums.Hands-on knowledge of ServiceNow delivery, including SPM, update sets, environment promotion, ATF, ITSM change/release management, and platform upgrades.Experience managing cross-team dependencies, release calendars, capacity planning, scope, risks

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Contract, Third Party

60 - 70

Program Manager - Enterprise Tech Deployments

Hybrid in Pleasanton, California

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16d ago

Key Responsibilities: Own program governance, including steering committee reviews, weekly working sessions, and executive updates Serve as the primary day-to-day contact for customer Program Managers, Commodity Owners, Data Owners, and executive sponsors Manage scope, change control, risks, dependencies, issues, and escalations Coordinate multiple technical and business workstreams through phased enterprise deployments Drive alignment between customer stakeholders and internal delivery, product

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Contract

Depends on Experience

Customer Success Manager Oracle

Sterling, Virginia

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10d ago

Customer Success Manager Oracle Location: Sterling Virginia Duration: 6-12 months Work Arrangement: 100% onsite Type: Contract Job Description We are seeking an experienced Customer Success Manager Oracle to support Oracle applications, drive user adoption, manage stakeholder relationships, and ensure successful delivery and utilization of Oracle solutions. Responsibilities Manage customer success and stakeholder relationships for Oracle applications and Oracle Cloud solutions.Partner with bus

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Contract

60 - 65

Supply and Procurement Analyst

Hybrid in Sunnyvale, California

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7d ago

AgloballyleadingconsumerdevicecompanybasedinSunnyvale,CAislookingforaSupplyPlanningandProcurementAnalysttojointheirteam. Responsibilities : Manage daily customer backlog by providing recovery dates based on supply plans and by working with OEMsReview weekly New buy and Repair supply requirements by analyzing output from supply planning systemsPlace POs and work with OEMs to expedite supply in case of demand upside within lead timesMaintain planning parameters in supply planning system to ensure

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Contract

Depends on Experience

Head of Technology Governance & Program Management, Senior Vice President

Boston, Massachusetts

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5d ago

Who we are looking for State Street seeks to recruit a Head of Technology Governance and Program Management to significantly uplift its independent governance of risk, regulatory program management and remediation while bringing connectivity and consistency of execution through dependency management, transparent reporting and improved overall accountability. The candidate should have experience in understanding of technology organization in a regulated financial services organization, strong pro

Full-time

USD 225,000.00 - 337,500.00 per year

National Support Engineer

Remote or Texas

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Today

The ideal candidate can be located anywhere in the continental United States. The National Support Engineer (NSE) serves as a Subject Matter Expert (SME) for Stago North America's installed base of diagnostic instruments. This role provides professional second-level support to the Field Service Engineering team and collaborates closely with internal departments to drive timely and thorough issue resolution. The NSE will be responsible for analyzing service data, identifying trends, and implemen

Full-time