Genesys jobs in columbus, oh

Integration Architect (Genesys Cloud & Google Cloud Platform)

Columbus, Ohio

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Today

Job#: 3055877 Job Description: Integration Architect (Genesys Cloud & Google Cloud Platform) Location: Columbus, Ohio (Onsite) Alternate Locations: Akron, OH, Dallas, TX, Atlanta, GA, Detroit, MI, Minneapolis, MN, Charlotte, NC, Chicago, IL Role Overview We are seeking an experienced Integration Architect / Technical Lead to design, lead, and deliver enterprise integration solutions supporting customer engagement, contact center, and digital platforms. This individual will be responsible for

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Full-time

$60 - $75 per hour

Genesys Cloud Consultant

Remote

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17d ago

Job Role:Genesys Cloud ConsultantRemoteContractProject Overview: Genesys Cloud migration Role Scope / Deliverables: * Gather requirements, design, develop and deploy voice solutions in Genesys Cloud * Document call flows * Integrate Salesforce.com to enable call-to-case and email-to-case functionalities * Build custom APIs for Salesforce integration * Troubleshoot complex issues Key Skills: * 5+ years of Genesys Cloud Architect * 3+ years API integration and custom development * 5+ years of ex

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Full-time

Depends on Experience

AWS Developer with hands on Genesys

Remote

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3d ago

Role Overview We are seeking a strong AWS Engineer / Developer with hands-on Genesys experience to support an ongoing contact-center-related project. The role is predominantly focused on AWS engineering/development (approximately 75%), complemented by Genesys expertise (approximately 25%). Required Skillsets Strong hands-on AWS development and engineering experience, including building, integrating, troubleshooting, and supporting cloud-based applications.Experience with AWS services relevant to

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Contract

50 - 60

Genesys Cloud Developer/AWS Connect Developer

Remote

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24d ago

Job Title: Genesys Cloud Developer Location: Remote Job Duration: Long-term Job Description: Develop, configure, and customize Genesys Cloud CX solutions.Support migration to Genesys Cloud, including assessment, configuration, testing, and deployment.Integrate Genesys Cloud with APIs, CRM, and other enterprise systems.Build and maintain IVR, routing, workflows, and contact center integrations.Troubleshoot issues and optimize Genesys Cloud performance.Collaborate with business, product, engineer

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Contract

Depends on Experience

Genesys Cloud Engineer (Remote)

Remote

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Yesterday

As a Genesys Cloud Engineer, you will be responsible for gathering requirements, designing, developing, and deploying voice solutions in Genesys Cloud. You will document call flows, integrate Salesforce.com to enable call-to-case and email-to-case functionalities, build custom APIs for Salesforce integration, and troubleshoot complex issues. Responsibilities:Gather requirements, design, develop, and deploy voice solutions in Genesys CloudDocument call flowsIntegrate Salesforce.com to enable call

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Contract

Depends on Experience

Genesys Conversational AI Architect

Remote

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10d ago

Title: Genesys Conversational AI Architect Location: Remote Duration: 12 Months Top Skills Required: Conversational AI & Agentic AIGenesys Cloud & CCaaSDigital & Voice Bot DevelopmentIVR, Routing & API IntegrationSolution Architecture & Technical ConsultingTesting, Troubleshooting & Delivery

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Contract

70 - 75

Genesys Cloud Architect

Remote or New York, New York

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Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Senior Business Systems Analyst / Testing Lead - Hybrid

Columbus, Ohio

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Today

Genesis10 is currently seeking a Senior Business Systems Analyst / Testing Lead for a contract position with a Regional Financial Institution located in Columbus, OH, Akron, OH, or Flint, MI. This is a 2+ month contract opportunity that can extend and likely convert. Compensation: $55.00 - $58.00 per hour, W2, based on qualifications Position Overview: The Senior Business Systems Analyst (BSA) / Testing Lead will serve as a key delivery resource supporting Agentic AI and Contact Center Transfor

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Full-time

USD 55.00 - 58.00 per hour

Sr. IT Agile Project Manager - ServiceNow

Remote or Illinois

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14d ago

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to

Full-time

USD 120,800.00 - 212,400.00 per year

Sr BA Testing Lead

Columbus, Ohio

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Today

Job#: 3055026 Job Description: Sr BA Testing Lead Location: Remote Duration: 12 months Rate: $50-60hr on w2 We are unable to provide sponsorship now or in the future. Position Summary The Senior Business Systems Analyst (BSA) / Testing Lead will serve as a key delivery resource supporting Agentic AI and Contact Center Transformation initiatives. This role combines business analysis, requirements management, testing leadership, and production readiness activities across AI-driven customer s

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Full-time

$55 - $60 per hour

Manager, Software Engineering (Contact Center Technologies) (NJUS)

Columbus, Ohio

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Today

Join the NetJets Team NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities. Purpose of Position As a Manager, Software Engineering (Contact Center Technologies) you will contribute to the direction of technology that impact

Full-time

Application Architect: III (Senior)

Columbus, Ohio

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Today

Location: Columbus, OH Salary: $60.00 USD Hourly - $70.00 USD Hourly Description: Location: Columbus, OH, Akron, OH, Cleveland, OH, Dallas, TX, Pittsburgh, PA, Minneapolis, MN, Charlotte, NC, Chicago, IL, Detroit, MI, Flint, MI, Atlanta, GA and Denver, CO Call notes Using the platform when they integrate with other platforms such as google cloud Look at the design the developers build and see if it meets the standards for the contact center. They are splitting their team into scrum teams who o

Contract

USD 60.00 - 70.00 per hour

Senior Solution Architect Google Cloud Platform & Conversational AI (Remote)

Remote

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Yesterday

Assessment: Candidates must complete a 10-question Glider Architect Chat Platform assessment. Job Summary: We are seeking a Senior Solution Architect to lead the design and implementation of scalable, secure, high-performance enterprise chat and conversational AI platforms. The ideal candidate will have strong Google Cloud Platform (Google Cloud Platform) architecture expertise, hands-on experience with Dialogflow, conversational AI, and enterprise contact center integrations. Key Responsibilit

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Contract

Depends on Experience

Business Advisor, IT Service Center

Dublin, Ohio

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Today

What Business Advisor, IT Service Center contributes to Cardinal Health The Business Advisor, IT Service Center serves as a strategic liaison between the IT Service Center, business stakeholders, product teams, and customer support organizations to ensure the effective delivery of technology services across a global enterprise. This role partners closely with operational leaders and service delivery teams to enhance customer experience, improve service performance, and drive operational excellen

Full-time

USD 67,500.00 - 96,300.00 per year

Telephony Cloud Engineer 6525375

Remote or Redmond, Washington

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Today

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for

Full-time

USD 50.00 - 77.00 per hour

CX Systems Engineering Lead

Columbus, Ohio

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Today

Job Posting End Date 10-23-2026 Please note the job posting will close on the day before the posting end date. Job Summary Responsible for the technical architecture and engineering integrity of the Customer Experience Systems portfolio. Leads solution design, software and platform engineering, infrastructure, system integration, and technical resource planning. Ensures solutions are secure, scalable, reliable, supportable, and sustainable. Promotes architecture principles, engineering standard

Full-time

USD 116,255.00 - 151,132.50 per year

IT Project Manager

Remote

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27d ago

About Convene Inc. Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities. Purpose of the Position: Role: IT Project Manager Reporting to the Director, Program Management The Information Technology Project Manager will lead complex, cross-organizational CRM and digital transformation initiatives. This role requ

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Contract, Third Party

$80 - $90

Amazon Connect Support Engineer

Remote or Arizona City, Arizona

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Today

Full-time

Amazon Connect Support Engineer

Remote or Texas City, Texas

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Today

Full-time

IT Software Engineer 2

Remote or El Segundo, California

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Today

The IT Software Engineer 2 is a self-managed, emerging IT professional responsible for feature development within specific domains or component sets. This role requires an individual who can make sound technical decisions based on end-to-end impact, data, and hands-on experience, while demonstrating clear ownership of the development and design lifecycle. The Software Engineer 2 operates with moderate independence, contributing directly to team outcomes while building the depth of expertise need

Full-time

USD 111,122.00 - 201,653.00 per year

Genesys jobs in Columbus, OH, USA