Genesys jobs in north carolina

Remote

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Today

Job Title: Genesys Cloud IVR Test Engineer Location: 100% Remote Seeking an experienced Genesys Cloud IVR Test Engineer to support a large-scale migration from Genesys Engage to Genesys Cloud. The immediate focus is execution and validation of approximately 5,000 interactive voice response (IVR) test cases before production deployment. This hands-on technical role will independently interpret voice user interface (VUI) and IVR call-flow designs, execute end-to-end caller scenarios, and determin

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Contract

Depends on Experience

Genesys Cloud CX Architect – Contact Center / CCaaS

Raleigh, North Carolina

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3d ago

Genesys Cloud CX Architect Contact Center / CCaaS Location: Raleigh, NC Experience: 1015 Years Job Summary We are seeking an experienced Genesys Cloud CX Architect to design and implement scalable enterprise contact-center solutions on the Genesys Cloud CX platform. The architect will own end-to-end solution architecture, translate business requirements into technical designs, and ensure solutions align with organizational standards and industry best practices. The role requires strong e

Third Party, Contract

Depends on Experience

Genesys Cloud Developer

Charlotte, North Carolina

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13d ago

Primary Talent Partners has a new contract opening for a Genesys Cloud Developer with our large power and utilities client in Charlotte, NC. This is a 12-month contract with a potential for extension. Pay: $69.00 - $79.00/hr;W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment.Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship. Description: The Digital Voice team is

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Contract

$69 - $79

Genesys Cloud Developer/AWS Connect Developer

Remote

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24d ago

Job Title: Genesys Cloud Developer Location: Remote Job Duration: Long-term Job Description: Develop, configure, and customize Genesys Cloud CX solutions.Support migration to Genesys Cloud, including assessment, configuration, testing, and deployment.Integrate Genesys Cloud with APIs, CRM, and other enterprise systems.Build and maintain IVR, routing, workflows, and contact center integrations.Troubleshoot issues and optimize Genesys Cloud performance.Collaborate with business, product, engineer

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Contract

Depends on Experience

Genesys Cloud Consultant

Remote

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17d ago

Job Role:Genesys Cloud ConsultantRemoteContractProject Overview: Genesys Cloud migration Role Scope / Deliverables: * Gather requirements, design, develop and deploy voice solutions in Genesys Cloud * Document call flows * Integrate Salesforce.com to enable call-to-case and email-to-case functionalities * Build custom APIs for Salesforce integration * Troubleshoot complex issues Key Skills: * 5+ years of Genesys Cloud Architect * 3+ years API integration and custom development * 5+ years of ex

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Full-time

Depends on Experience

AWS Developer with hands on Genesys

Remote

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3d ago

Role Overview We are seeking a strong AWS Engineer / Developer with hands-on Genesys experience to support an ongoing contact-center-related project. The role is predominantly focused on AWS engineering/development (approximately 75%), complemented by Genesys expertise (approximately 25%). Required Skillsets Strong hands-on AWS development and engineering experience, including building, integrating, troubleshooting, and supporting cloud-based applications.Experience with AWS services relevant to

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Contract

50 - 60

Genesys Cloud Engineer (Remote)

Remote

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2d ago

As a Genesys Cloud Engineer, you will be responsible for gathering requirements, designing, developing, and deploying voice solutions in Genesys Cloud. You will document call flows, integrate Salesforce.com to enable call-to-case and email-to-case functionalities, build custom APIs for Salesforce integration, and troubleshoot complex issues. Responsibilities:Gather requirements, design, develop, and deploy voice solutions in Genesys CloudDocument call flowsIntegrate Salesforce.com to enable call

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Contract

Depends on Experience

Genesys Conversational AI Architect

Remote

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Today

Title: Genesys Conversational AI Architect Location: Remote Duration: 12 Months Top Skills Required: Conversational AI & Agentic AIGenesys Cloud & CCaaSDigital & Voice Bot DevelopmentIVR, Routing & API IntegrationSolution Architecture & Technical ConsultingTesting, Troubleshooting & Delivery

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Contract

70 - 75

Genesys Cloud Architect

Remote or New York, New York

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Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Sr. Software Engineer, CX AI Agents

North Carolina

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14d ago

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to

Full-time

USD 115,500.00 - 203,100.00 per year

Sr. IT Agile Project Manager - ServiceNow

Remote or Illinois

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14d ago

Full-time

USD 120,800.00 - 212,400.00 per year

Lead AI Solutions Architect, Customer Success

North Carolina

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14d ago

Full-time

USD 110,600.00 - 194,400.00 per year

Principal AI Solutions Architect, Customer Success

North Carolina

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14d ago

Full-time

USD 134,300.00 - 236,100.00 per year

AI CX Agent Principal Software Engineer, Go

North Carolina

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14d ago

Full-time

USD 165,400.00 - 290,800.00 per year

Senior Solution Architect Google Cloud Platform & Conversational AI (Remote)

Remote

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2d ago

Assessment: Candidates must complete a 10-question Glider Architect Chat Platform assessment. Job Summary: We are seeking a Senior Solution Architect to lead the design and implementation of scalable, secure, high-performance enterprise chat and conversational AI platforms. The ideal candidate will have strong Google Cloud Platform (Google Cloud Platform) architecture expertise, hands-on experience with Dialogflow, conversational AI, and enterprise contact center integrations. Key Responsibilit

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Contract

Depends on Experience

Telephony Cloud Engineer 6525375

Remote or Redmond, Washington

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Today

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for

Full-time

USD 50.00 - 77.00 per hour

IT Project Manager

Remote

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28d ago

About Convene Inc. Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities. Purpose of the Position: Role: IT Project Manager Reporting to the Director, Program Management The Information Technology Project Manager will lead complex, cross-organizational CRM and digital transformation initiatives. This role requ

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Contract, Third Party

$80 - $90

Amazon Connect Support Engineer

Remote or Arizona City, Arizona

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Today

Full-time

Amazon Connect Support Engineer

Remote or Texas City, Texas

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Today

Full-time

IT Software Engineer 2

Remote or El Segundo, California

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Today

The IT Software Engineer 2 is a self-managed, emerging IT professional responsible for feature development within specific domains or component sets. This role requires an individual who can make sound technical decisions based on end-to-end impact, data, and hands-on experience, while demonstrating clear ownership of the development and design lifecycle. The Software Engineer 2 operates with moderate independence, contributing directly to team outcomes while building the depth of expertise need

Full-time

USD 111,122.00 - 201,653.00 per year

Genesys jobs in North Carolina, USA