Genesys jobs in remote

Springfield, Massachusetts

•

Today

Job Title: Genesys Cloud ArchitectLocation: Springfield, MA 01109 (Onsite)Duration: 12+ Months Must have skills:Genesys CloudArchitectAI Development Detailed Job Description:Genesys Architect min 8 yrs exp Architect admin, Architect editor, and Architect read only a user needs at least one of these assigned to their Genesys Cloud user role just to log into Architect at all.Genesys Admin full control creates, edit, publishes, and delete flows.Editor can build and modify flows but with fewer admi

Easy Apply

Contract, Third Party

Depends on Experience

Genesys Call Flow Lead Developer

Dallas, Texas

•

26d ago

Job Title:Genesys Call Flow Developer Lead Location:Pittsburgh, PA, Dallas, TX, or Cleveland, OH Employment Type:Full-time About VLink:Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients. Job Description: VLINK is seeking an experienced Genesys Cloud Developer Lead. The Genes

Easy Apply

Full-time

120000 - 150,000

Genesys Architect

Boston, Massachusetts

•

Today

Genesys Architect Genesys Admin IVR

Easy Apply

Third Party, Contract

Depends on Experience

Contact Center Systems Manager - Genesys, Salesforce & Five9

Los Angeles, California

•

Today

Southern California | Hybrid $105K-$130K Total Cash Compensation + Bonus + Benefits Our client is a growing organization seeking a Manager, Contact Center Systems & Operations to lead and improve the technology, workflows, automations, and operational systems supporting a high-volume customer service environment. This is not a traditional call center management position focused on hiring, coaching, or directly managing frontline agents. Instead, this role is focused on the systems behind the ope

Easy Apply

Full-time

USD 105,000.00 - 130,000.00 per year

Senior Genesys Observability Engineer-Hybrid (Weehawken, NJ, USA, 3 days in a week)

Hybrid in Weehawken Township, New Jersey

•

18d ago

HireX is the North American leader for People Solutions. A key player in the contingent staffing market, HireX provides unrivalled expertise in matching top talent with the most sought after North American employers. Title: Senior Genesys Observability EngineerExperience Level: 4 8 yearsWork Model: Hybrid (Minimum 3 days/week from the office in Weehawken, NJ, USA)Duration : 6+ Months Key Technical Requirements (Must-Haves): Genesys Expertise: Hands-on experience with Genesys On-Premises (Engag

Easy Apply

Contract

Depends on Experience

Senior Genesys Consultant

Texas

•

2d ago

Senior Genesys Consultant/ Tech Lead Houston, TX - 5 Days Onsite Duration: 1 Year Contract Description: Senior Systems Engineer with 15+ years designing, configuring and optimizing Genesys Engage / Cloud and contact-center technologies. Strong in system design and architecture, leading technical teams, and advanced support across routing, PBX, outbound dialer, omni-channel, call recording, CTI and VoIP/SIP - plus Workforce Management, Incident Management and DevOps. Key Skills: Genesys Engage

Easy Apply

Third Party

Quality Engineer (Genesys Cloud CX)

Arkansas

•

Today

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Quality Engineer (Genesys Cloud CX) to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: St. Louis, North Carolina job type: Contract salary: $46.63 - 56.63 per hour work hours: 8am to 5pm education: Bachelors responsibilities: o Must be familiar with creating gitlab automation scripts o Experience with test data submission requests, preparing and smok

Contract

USD47 - USD57

Genesys Cloud Developer

Washington, District of Columbia

•

Today

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Position: Genesys Cloud Developer Location: Washington,DC(Hybrid)

Easy Apply

Contract

$DOE

Quality Engineer (Genesys Cloud CX)

Remote or Arkansas

•

Today

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Quality Engineer (Genesys Cloud CX) to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: Telecommute job type: Contract salary: $46.63 - 56.63 per hour work hours: 8am to 5pm education: Bachelors responsibilities: o Must be familiar with creating gitlab automation scripts o Experience with test data submission requests, preparing and smoke testing data

Contract

USD47 - USD57

Microsoft Dynamics 365 Lead/ Manager with Genesys Experience - 100% Remote

Remote

•

2d ago

10 years of IT experience with at least 5 years leading enterprise CRM or Contact Center implementation projects.Proven experience delivering large-scale Customer Experience (CX), Contact Center, or Customer Service transformation initiatives.Strong hands-on experience implementing Microsoft Dynamics 365 Customer Service.Strong experience implementing Genesys Cloud CX or Genesys Engage contact center solutions.Experience integrating CRM platforms with telephony, CTI, IVR, omnichannel communicati

Easy Apply

Contract, Third Party

$55

Genesys Cloud Architect

East Hartford, Connecticut

•

14d ago

We have very urgent requirement forGenesys Cloud Architectfor the following details. Please share the profiles matching the JD and other requirements with their interview availability details (Please Reply All on this thread only) Location: Hartford, CT Genesys Cloud Architect Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security. Wo

Easy Apply

Contract

70 - 80

Remote :: Senior Genesys Cloud CX & Epic Healthcare Integration Expert

Remote

•

12d ago

Senior Genesys Cloud CX & Epic Healthcare Integration Expert Remote 6+ Months Video Healthcare Integration experience is required Overview A senior consultant to lead a strategic assessment of Genesys Cloud CX and Epic Contact Center/Patient Engagement capabilities for a healthcare organization. This is a consulting and advisory engagement, not an implementation or support role. The consultant will evaluate platform capabilities, identify areas of overlap, and provide recommendations regardin

Easy Apply

Contract, Third Party

65 - 75

Genesys Cloud Application Engineer

Remote

•

9d ago

Strong hands-on experience with Genesys Cloud CX, including Architect flows (inbound, outbound, in-queue, callback, digital), Data Actions, OAuth clients, and Admin configuration.Proven experience designing and implementing API integrations (REST/JSON, OAuth 2.0) between Genesys Cloud CX and systems such as Dynamics 365, ServiceNow, or custom applications.Experience building bots / virtual agents (Genesys Bot Flows, Dialogflow CX, Amazon Lex, or equivalent) and tuning intents, entities, and conv

Easy Apply

Full-time

$120,000 - $140,000

Genesys Cloud Developer-REMOTE

Remote

•

19d ago

Genesys Cloud Developer Key Responsibilities Design and develop complex Architect workflows and IVR applications.Develop custom integrations using Genesys Cloud APIs.Build middleware services and microservices.Design secure API integrations with external systems.Lead technical design sessions and code reviews.Mentor junior developers.Optimize routing, automation, and customer experience workflows.Participate in production support and root cause analysis.Required Qualifications 5+ years of softwa

Easy Apply

Contract

Depends on Experience

Genesys Cloud CX Specialist Healthcare

Princeton, New Jersey

•

26d ago

About the RoleWe''re seeking a Genesys Cloud CX specialist to implement and integrate our contact center platform supporting patient engagement and care coordination. This role requires close attention to HIPAA compliance and healthcare workflows. ResponsibilitiesImplement, configure, and integrate Genesys Cloud CX for patient-facing contact center operationsBuild integrations with EHR/EMR systems, patient scheduling tools, and CRM platformsDesign IVR flows (Architect) and omnichannel routing (v

Easy Apply

Contract

80,000 - 120,000

Genesys Cloud CX Engineer

No location provided

•

Today

What Application Development & Maintenance contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functiona

Full-time

USD 94,900.00 - 135,600.00 per year

Genesys Cloud Architect

Remote or Texas City, Texas

•

Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Senior Genesys Telecom Engineer

No location provided

•

Today

About ComPsych ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResources and AbsenceResources solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,00

Full-time

USD 125,000.00 - 160,000.00 per year

Genesys Cloud Architect

Remote or New York, New York

•

Today

Full-time

Genesys Cloud Architect

Remote or Philadelphia, Pennsylvania

•

Today

Full-time