genesys jobs in remote

Jersey City, New Jersey

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Today

Job#: 3034250 Job Description: Software Engineer - Genesys IVR Location: Jersey City, New Jersey (Onsite) Employment Type: Contract Duration: 12 Months Role Overview As a Software Engineer and feature lead, you will work with talented IVR developers to deliver innovative, reliable, and scalable self-service solutions for the contact center. In this role, you will design, develop, test, and support IVR applications in a modern cloud environment. You will help shape solutions that drive mean

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Full-time

USD 63.00 - 68.26 per hour

Contact Center Supervisor (Genesys)

Eastvale, California

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Today

100% onsite in Eastvale, CA No C2C or 3rd party candidates will be considered Long term position with the option of being brought on as a full time employee **Genesys experience is Mandatory Target pay is $30-$40 per hour Qualifications * Experience: Minimum 2+ years in a contact center supervisory or leadership role, with hands-on experience administering and supervising on Genesys Cloud CX. * Platform Proficiency: Advanced proficiency in Genesys Cloud Supervisor tools, WEM, Architect, r

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Contract

$30 - $40 per hour

IS Technical Specialist - Genesys CX Cloud & Offsh

Columbia, Ohio

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Today

Location: Columbia, OH Salary: $60.00 USD Hourly - $70.00 USD Hourly Description: No sponsorship or C2C for this role Must be a w2 employee of The Judge Group Local to Ohio only no relocation Technical Specialist - Genesys CX Cloud (CX3) Location: Columbus, OH or Akron, OH (4 days onsite, 1 day remote) Duration: 3+ Months Position Overview We are seeking a highly experienced Technical Specialist - Genesys CX Cloud (CX3) to provide technical leadership, architecture, and governance for ent

Contract

USD 60.00 - 70.00 per hour

Project Manager with Genesys Cloud Call Center Operations --(Industry: Healthcare / Pharmaceutical / Patient Services)

Remote

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Today

Project Manager / Data Analyst Genesys Cloud Call Center Operations (Industry: Healthcare / Pharmaceutical / Patient Services) 14+ years of experience in Project Management, Business Analysis, Operations Analytics, or Contact Center Operations Experience working within a Genesys Cloud call center environment Strong understanding of contact center operations, reporting, and KPI analysis Experience supporting customer service, healthcare operations, patient support, or service delivery teams Adva

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Third Party, Contract

Depends on Experience

Genesys Developer-Full Time role

Remote or New Jersey

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Today

Job description below 4+ years of handson experience in Contact Center technologies with strong expertise in Genesys Cloud IVR development using Architect Proven capability in IVR design and endtoend call flow development, including secure flows and AI/bot integrations Strong handson experience across Genesys Cloud CX components, including: IVR, Call Routing, CTI, Agent Desktop AI & Bots, Dialers, Live Chat, Workforce Management (WFM) Omnichannel configuration and orchestration Genesys AI servic

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Full-time, Part-time, Contract, Third Party

IT CRM Integration Specialists - Genesys

Santa Clara, California

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Today

Job Title: IT CRM Consultant Location: Santa Clara, CA - Onsite Duration: Contract - 5 months Pay Range: Up to $71hr (W2) Job ID: 373030 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in buildi

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Contract

$66 - $71 per hour

Genesys Cloud Contact Center Tier III Engineer

Remote

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Today

Role Summary This remote position requires an experienced Genesys Cloud Contact Center Tier Engineer responsible for the design, implementation, integration, and operational support of cloud-based contact center platforms built on Genesys Cloud (CX). The role serves as a technical subject matter expert, partnering with business and IT stakeholders to deliver scalable, secure, and reliable solutions that enhance contact center capabilities. The engineer will ensure the platforms performance opti

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Third Party, Contract

Depends on Experience

Genesys Cloud Developer

Remote

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Today

Job Title: Genesys Cloud DeveloperLocation: Remote (US)Experience: 5+ Years Job SummaryWe are seeking an experienced Genesys Cloud Developer to support enhancements, integrations, operational support, and break-fix activities within an enterprise contact center environment. The ideal candidate will have strong hands-on expertise in Genesys Cloud CX, Architect flows, bot development, REST API integrations, and troubleshooting complex routing and platform issues. Key ResponsibilitiesDesign, config

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Contract

50 - 55

Contact Center IVR Genesys LEAD BSA with banking

Columbus, Ohio

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3d ago

Bank Columbus OR Akron OH Needed ASAP 3 month Contract TO HIRE role Must work on W2 No C2C LEAD BSA with Contact Center IVR Genesys Experience with banking Must be able to lead reporting Initiatives Must know how to build technical requirements and push to product owners Analysis should identify issues and must recommend solutions to solve Contact Center experience, IVR experience, Genesys Will manage data analytics First project Must be able to improve efficiency of IVR Should be able to giv

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Contract

Depends on Experience

Genesys Developer

Cary, North Carolina

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12d ago

Hi, I hope this message finds you well. We currently have an exciting opportunity that I believe aligns very well with your skill set. Id love to connect with you to discuss the role in more detail, including the responsibilities, client environment, and next steps in the hiring process. If youre open to exploring this opportunity, please let me know a convenient time for a quick call, or feel free to reply to this email with your updated resume and availability. Looking forward to hearing from

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Contract, Third Party

Depends on Experience

Role: Call Center Systems Analyst (Genesys Cloud & Amazon Connect) -Remote

Remote

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4d ago

Role: Call Center Systems Analyst Genesys Cloud & Amazon ConnectLocation: RemoteVisa : s Experience: 10 years Job SummarySeeking experienced Call Center Systems Analysts with expertise in Genesys Cloud, Amazon Connect, and IVR technologies to support contact center migration and digital transformation initiatives.Required Skills & Experience5 8 years of experience in consulting, product management, digital transformation, or technology delivery roles focused on contact center and IVR migrationsH

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Contract

Depends on Experience

Genesys Tech Lead

Hybrid in Cary, North Carolina

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18d ago

Position: Genesys Tech Lead Location: Carry, NC & Clarks Summit, PA (Hybrid Model) Job Type: 12+ Months Contract Required Skills & Qualifications: 10+ years of experience required.IVR Design & Call Flow development, including secure flow & bots.Strong understanding of REST/SOAP APIs, JSON/XML payloads.Genesys PureCloud CTI Genesys.

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Contract

Depends on Experience

Genesys Cloud CX consultant

San Antonio, Texas

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6d ago

Job Title: Genesys Cloud CX Admin, Developer, Analyst & Architect Location: San Antonio, TX (On-site) & Tyson, VA(Onsite) Experience: 9+ years on Genesys platforms (Cloud CX preferred) Rate : $55-60/hr on C2C About the Role This role is designed for a skilled Genesys Cloud CX professional with strong expertise in platform administration, IVR/call flow development, issue analysis, and business support. The position requires assessing the current contact center environment, identifying platform

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Contract

Depends on Experience

Senior Salesforce Developer Genesys & Omni Channel || Fulltime || Texas

Texas City, Texas

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4d ago

Job DescriptionMust Have Technical/Functional Skills 5+ years of hands-on experience as a Salesforce Developer Strong expertise in Salesforce Service Cloud, Omni-Channel, and Lightning (LWC) Hands-on experience integrating Genesys (CTI / Cloud CX) with Salesforce Proficiency in Apex, SOQL, Triggers, REST/SOAP APIs, and Salesforce security model Experience with call center workflows: voice, chat, email, and digital channels Strong problem-solving skills with experience in production support

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Full-time

Depends on Experience

Genesys IVR Tech Lead (Locals Only: Cary, NC / Clark Summit, PA)

Cary, North Carolina

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12d ago

Location:Local to Cary, NC or Clark Summit, PA ONLY (On-site/Hybrid)Experience Required:10+ YearsRole:Genesys IVR Tech LeadJob Description:We are seeking a seasonedGenesys IVR Tech Leadwith over 10 years of experience in contact center technologies to lead the design, development, and implementation of complex IVR applications. The ideal candidate will have deep expertise inGenesys Cloud (PureCloud)architecture, call flow design, and API integrations. This role requires a hands-on technical lead

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Contract, Third Party

Depends on Experience

Call Center Systems Analyst Genesys Cloud & Amazon Connect

Remote

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3d ago

Visa: USC Job Summary Seeking experienced Call Center Systems Analysts with expertise in Genesys Cloud, Amazon Connect, and IVR technologies to support contact center migration and digital transformation initiatives. Required Skills & Experience 58 years of experience in consulting, product management, digital transformation, or technology delivery roles focused on contact center and IVR migrations Hands-on experience with: Genesys Cloud Amazon Connect IVR technologies Experience with contact c

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Contract

Genesys Cloud Architect / Lead / Developer

East Hartford, Connecticut

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13d ago

Role: 1 Title: Genesys Cloud Architect Location: Hartford, CT, Springfield, MA or Boston, MA(Day 1 Onsite) Long term opportunity Genesys Cloud Architect Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security. Works closely with business and technical teams to deliver scalable, reliable, and compliant cloud contact center pl

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Contract, Third Party

Depends on Experience

Genesys Contact Center Cloud certified Sr Engineer/SME (Tier IV)

Remote

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Today

Role Summary Seeking a highly skilled Genesys Cloud Contact Center SME/Senior Engineer to lead the design, implementation, and operational support of cloud-based contact center solutions. This senior-level role involves providing technical expertise on Genesys Cloud architecture, APIs, and integrations, ensuring the platform''s security, stability, and scalability. The position requires collaborating with business and IT stakeholders to deliver seamless contact center capabilities and continuous

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Third Party, Contract

Depends on Experience

Genesys Developer

Woodbury, New Jersey

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Today

Hi ,Hope you are doing good I came across your profile and want to discuss a potential job opportunity with you. Below is the job description for your review. Please go through it and if you are comfortable with this role, reply to this email with your updated resume. Role :: Genesys Developer Location :: Almonesson, NJ Type :: Fulltime Job Description Genesys Developer 4+ years of handson experience in Contact Center technologies with strong expertise in Genesys Cloud IVR development using Ar

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Full-time

Depends on Experience

Information Technology_USA - USA_Technical Lead

Jacksonville, Florida

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18d ago

Job Description: LOCAL to Carry, NC; Clark Summit PA ONLY! IVR Design & Call Flow development including secure flow & bots Strong understanding of REST/SOAP APIs, JSON/XML payloads Role Descriptions: Genesys Tech Lead Essential Skills: Genesys Tech Lead Desirable Skills: Genesys IVR Tech Lead Keyword: ~Genesys IVR Tech Lead~ Skills: Geneys Purecloud~CTI Genesys Experience Required: 10 & Above Comments for Suppliers:

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Contract, Third Party

$53.03

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genesys jobs in remote