help desk support jobs

Reno, Nevada

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Full-time

Help Desk Analyst

Covington, Georgia

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Today

Description This role is primarily customer-support focused and serves as an entry-level opportunity to build foundational experience in IT or grow within a customer service career. The position involves providing first-level support to cellular users in a call-center environment, assisting with device setup, connectivity issues, and general service inquiries. Candidates will follow established workflows and troubleshooting guides while delivering clear, patient, and detail oriented support to e

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Full-time

USD 17.10 - 18.00 per hour

Help Desk | Aerospace

Cleveland, Ohio

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Today

Location: Near Cleveland Ohio - On-site Type: Full-Time | Contract-to-Hire Schedule: Monday Friday, 8-hour shifts (additional hours and weekends as needed) Travel: Up to 30% for project-based activities Compensation: Based on experience Work Authorization: Must be authorized to work in the U.S. (no sponsorship available) About the Role We re seeking a Level I/II Help Desk Technician to support a growing aerospace facility near Cleveland, OH. In this hands-on role, you ll serve as the first point

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Full-time

Depends on Experience

Help Desk Technician - SWINGS - TS/SCI w/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Communication, Customer Service, Systems Support Certifications: None Experience: 8 + years of related experience ship Required: Yes Job Description: Help Desk Technician hours: 1400-2200 days: Sun-Thur Essential Job Functions: Resolves

Full-time

USD 28.93 - 39.10 per hour

Help Desk Analyst

Rockford, Illinois

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Today

Description We are looking for a skilled and customer-oriented Help Desk Analyst to join our team in Rockford, Illinois. In this Contract to permanent position, you will play a vital role in providing technical assistance and support to end users, ensuring a seamless IT experience. This is an onsite role requiring close collaboration with team members and a commitment to delivering exceptional service. Responsibilities: Respond to end-user inquiries, resolving technical issues related to passwo

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Full-time

USD 19.00 - 22.00 per hour

Service Desk Technician

Seneca Falls, New York

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Today

Description We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This role is responsible for providing technical support to end users, troubleshooting Windows operating system issues, managing Active Directory tasks, and ensuring excellent customer service in every interaction. Key Responsibilities Provide Tier 1-2 support for Windows 10/11 operating systems, including break-fix troubleshooting and remote assistance.Respond to help desk calls, document

Full-time

USD 20.00 - 22.00 per hour

Service Desk Technician

Seneca Falls, New York

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Today

Description We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This role is responsible for providing technical support to end users, troubleshooting Windows operating system issues, managing Active Directory tasks, and ensuring excellent customer service in every interaction. This is an onsite position with possible hybrid options down the road. Candidate MUST be local to Seneca Falls, NY to be considered. Key Responsibilities Provide Tier 1-2 suppo

Full-time

USD 20.00 - 22.00 per hour

Help Desk Technician

Phoenix, Arizona

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Today

We are seeking a full time, on site Help Desk Technician based in Phoenix, AZ. You'll join out IT team working 5 days a week at our Phoenix office, supporting our user community by troubleshooting hardware, software, and network issues. This role is hands on, customer facing, and ideal for someone who thrives in a fast paced, in person environment. You would be the go to tech hero for our organization, making a real impact by resolving issues, improving user productivity, and helping shape our i

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Contract

$15 - $20

Tier 2 Help Desk Technician - Clearance Required

Remote

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Today

Overview LMI is seeking a Tier II Help Desk Technician to serve as the critical second-level escalation resource for the Army Training Information System (ATIS). Serving as the critical second level of escalation from Tier I (AESMP) support, this role demands exceptional problem-solving abilities and effective communication skills to guide users through sophisticated system challenges. The technician will collaborate closely with cross-functional teams to ensure seamless issue resolution while

Full-time

USD 83,000.00 - 95,000.00 per year

NCIS Help Desk Analyst Tier 1 | Active Secret clearance

Quantico, Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1 at GDIT.

Full-time

USD 22.52 - 30.46 per hour

Helpdesk Manager

Carson City, Nevada

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Today

Role: Helpdesk Manager Position Type: Contract (06 months) Location: Carson City, NV (40% onsite (adjustable) & 60% offsite (adjustable)) Role Overview Provide strategic leadership for statewide help desk services supporting the Voter Registration and Election Management Solution (VREMS). Drive process improvement, advocate for county users, and serve as liaison with system vendors. Lead a team of up to five agents, ensuring high standards in customer service, technical support, and oper

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Contract

Help Desk Technician Tier 2 / Onsite / Tempe

Phoenix, Arizona

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Today

We are looking for a Level 2 Help Desk Technician to join a growing onsite team in Tempe, AZ. This is a full time role supporting a mixed Windows and M365 environment where you'll own escalations, manage user access, troubleshoot technical issues, and ensure daily operations run smoothy. You'll work across desktop, identity, and networking tasks while collaborating closely with senior technical staff. This position is perfect for a technician who's ready to move beyond basic ticket triage and ta

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Full-time

$60000 - $75000

Help Desk Analyst

Columbus, Ohio

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Today

Location & Work Arrangement City, State: Columbus, Ohio Work Arrangement: Hybrid Contract: This is a Contract position. Onsite Requirement: Must be able to report onsite on a hybrid schedule. Mode of Interview: Either In-person or Webcam. Note: The selected candidate must complete an FBI fingerprint background check prior to starting. Key Responsibilities and Focus Areas Tier 2/3 Support and Resolution Technical Assistance (5+ Yrs): Provide hands-on technical support and advice to users. Invest

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Contract, Third Party

Help Desk Specialist -- Lead

Reston, Virginia

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Today

Location: Reston, Virginia Type: Contract Job #3836 Help Desk Specialist - Lead Springfield, VA Active TS/SCI with CI Polygraph Job Requirements: Serve as the first point of contact for customers seeking technical assistance over a ticketing system. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to

Full-time

Helpdesk Manager

Carson City, Nevada

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Today

JOB-7499Helpdesk ManagerCarson City, NVContractLink Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Helpdesk Manager to join our team. JOB SUMMARY Provide strategic leadership for statewide help desk services. Lead process improvements, represent user interests, and act as the liaison with system vendors. Manage a team of up to five agents, maintaining high standards of customer service, technical support, and operational performance. QUALIFIC

Contract

Help Desk Technician

Harrisburg, Pennsylvania

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Today

Overview We are seeking a detail-oriented and customer-focused Help Desk Analyst to provide technical support for business applications and end-user issues. This role involves assisting users with login problems, password resets, and troubleshooting application-related concerns while escalating tickets when necessary. Strong communication skills and the ability to work effectively in a team environment are essential. Key Responsibilities Answer help desk phone calls and respond promptly to em

Full-time

USD 14.00 - 18.00 per hour

Help Desk Analyst

Philadelphia, Pennsylvania

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26d ago

Job Title: Help Desk AnalystLocation: 800 W. Montgomery Ave | Philadelphia, PA 19122Client: Philadelphia Gas Works Note: This is an on-site position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone

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Contract, Third Party

$30 - $40

NCIS Help Desk Analyst Tier 2 | Night Shift 10pm - 6am | Active Top Secret clearance

Quantico, Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier

Full-time

USD 25.92 - 35.08 per hour

Vice President of Managed Services

Remote

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28d ago

Position Title: Vice President (VP) of Managed Services Position Type: Full-Time / Exempt Location: Huntsville, AL / Remote SOC Code: 11-1011 Salary*: $150,000 - $200,000 plus eligibility for executive bonus *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership and creates growth opportunities. Our support staff, sales

Full-time

$150,000 - $200,000

LMS Administrator

Remote or Maryland Heights, Missouri

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Today

RESPONSIBILITIES: Kforce has a client in Maryland Heights, MO that is seeking a LMS Administrator that serves as the primary point of day-to-day first and second level LMS/LCMS technical support/troubleshooting for employees and partners globally. Summary: As an integral part of the global learning and development team, this role will perform Learning Management System (LMS), Learning Content Management System (LCMS) administration, usability design and employee and partner training development

Third Party, Contract

$35 - $42 hourly

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help desk support jobs