helpdesk technician Jobs in ohio

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Help Desk Technician I-II

TEKsystems

Remote or Stockton, California, USA

Full-time

Description Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users a

IT Helpdesk Support Technician

TEKsystems

Remote or Grand Rapids, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its

Helpdesk Technician I

Stefanini

Remote

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this clas

Helpdesk Technician I

Stefanini

Remote or Southfield, Michigan, USA

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Job Requirements: Excellent in oral and written English communication.Excellent customer service skills.Must consistently meet or exceed required perform

Help Desk Support Technician

ConsultNet, LLC

Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh

Help Desk Technician

Virginia Jobs

Remote or Chesterfield, Virginia, USA

Full-time

Title: Help Desk Technician Agency: Brightpoint Community College Location: Chesterfield - 041 FLSA: Nonexempt Hiring Range: $21.25 Full Time or Part Time: Part Time Additional Detail Job Description: Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia's 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian

Help Desk Technician

Virginia Jobs

Remote or Charlottesville, Virginia, USA

Full-time

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a

Entry Level Help Desk Technician

The Reynolds and Reynolds Company

Dayton, Ohio, USA

Full-time

The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resoluti

Help Desk Technician

Nightwing

Remote or Arlington, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Helpdesk Analyst - hybrid

Beacon Hill

Independence, Ohio, USA

Full-time

**This position is hybrid - 3 days a week onsite; 2 days work from home!** Our client in the Independence, OH area is looking for a Helpdesk Analyst. This is a direct hire position. In this role, you will provide first level technical support to our client's employees for issues experienced using their information systems and desktop computers. The Help Desk Technician is expected to communicate the status of assignments to management and end users on a regular basis. JOB DETAILS: Fields inco

Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Network Support Engineer

TEKsystems c/o Allegis Group

London, Ohio, USA

Full-time

Description Shift: Third shift Their main job will be getting everything migrated over to Windows 11. Outside of that they will provide hardware and network support and to allow users the ability to perform their jobs as they relate to computer operations. To maintain PCs and peripherals in working order to enable user access to the software. To ensure all associates are knowledgeable in the functioning of their PC equipment and software. Respond to help desk tickets and document all work. Respo

IT Manager

M. Bohlke Veneer Corp

Fairfield, Ohio, USA

Full-time

IT Manager Location: Fairfield, Ohio Reports To: Director of Information Technology Job Type: Full-time Job Overview We are seeking a highly skilled and hands-on IT Manager to lead and support our company's technology infrastructure. This individual will manage a small internal IT team including a help desk technician and a software developer while actively contributing to systems administration, network security, and software development. The ideal candidate is both a strategic thinker and a te

Desktop Support Technician

TEKsystems c/o Allegis Group

London, Ohio, USA

Full-time

Shift Details: The position can start out as either a 1st shift or 3rd shift opportunity, but would only be available as a 3rd shift opportunity upon conversion to a permanent employee. Overview: This role focuses on transitioning company systems to Windows 11 and maintaining overall functionality of IT infrastructure. The technician will support users by ensuring all hardware, software, and network components operate efficiently. Responsibilities also include proactive maintenance, technical

Tier 1 - Windows Helpdesk Support

TEKsystems

Remote or Anchorage, Alaska, USA

Full-time

TEKsystems is seeking 1 End User Helpdesk Support Technician for our Anchorage-based client. This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first-tier service desk calls. The candidate will work over the phone and via remote desktop control to resolve user issues. This position is not limited to end-user issues but may include remote server work as well, including patches, defragmentation, event log e

Network Field Engineer

TEKsystems

Remote or Dunwoody, Georgia, USA

Full-time

Description One of TEKsystems' clients, a Fortune 500 company and nation's leader in their respective industry, is looking for an Enterprise Networking Technician to join their team and be based out of Georgia. Much of the travel will be driving but there will also be flights. Key Responsibility Areas: 1.Technical Support a.Assists in the troubleshooting of Telecom WAN chronic sites which includes coordination of the managed technical service provider. b.Provides support for existing area IT tec

IT Support Technician - shifts available: Shift 1: Thurs-Sun; 8am-5pm Shift 2: Mon-Friday: 11:30pm -7:30am - 100% remote but must live in the Southern CA area

Calance

Remote or Los Angeles, California, USA

Full-time

: IT Support Technician After-Hours IT Support Technician (Tier 1 Remote) We are seeking a reliable and service-oriented After-Hours IT Support Technician to join our operations team in a Tier 1 support capacity. This role focuses on front-line troubleshooting, access requests, and timely response to IT service tickets during off-hours. As part of a broader IT operations team, you ll support users across various systems and ensure basic service continuity overnight and during weekends. Key R

IT Deskside Support Technician

SNI Technology

Columbus, Ohio, USA

Full-time

Job Details SNI Technology's client located in Woodland Park, CO is seeking to hire a talented IT Deskside Support Technician for an exciting, full-time, 4-6-month contract position. Please note this is a fully onsite position and work from home/remote work options will not be provided. IT DESKSIDE SUPPORT TECHNICIAN The IT Deskside Support Technician will provide hands-on and remote support within an international, multi-site Windows and Mac Environment. This position is responsible for gener