helpdesk jobs in Chicago, IL

Des Plaines, Illinois

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Today

Description Job Description Summary: The position provides first-line remote support to end-users experiencing difficulties with computer hardware and with computer applications and communications software. The position responds to non-complex, level 1 issues and escalates level 2 issues accordingly under limited/minimal direct supervision. Common issues will be password resets, AD issues, etc. There will be a training period upon start to learn current systems. Job Responsibilities (listed in o

Full-time

USD 20.00 - 24.00 per hour

Help Desk Analyst II

Chicago, Illinois

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Today

Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an excellent opportunity for individuals seeking to grow their expertise in IT support within a dynamic environment. The role requires part-time on-site presence and is designed for someone ready to provide reliable Tier 2 IT support while collaborating with our team. Responsibilities: Deliver Tier 2 technical support to resolve complex is

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Full-time

USD 31.62 - 41.25 per hour

L2 Help Desk Administrator

Hoffman Estates, Illinois

•

Today

L2 Help Desk Administrator Job Description 3+ months contract ; May extend or possibility to convert to fulltime Onsite 30-40/hr on 1099 Overview The L2 Help Desk Administrator provides advanced technical support to end users and serves as the escalation point for complex issues that cannot be resolved by Tier 1 staff. This role requires deeper troubleshooting capabilities across Windows/macOS, Microsoft 365, Intune, networking, and endpoint security tools such as CrowdStrike, Zscaler, and

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Contract

Healthcare IT Help Desk

Chicago, Illinois

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9d ago

Sentinel is seeking a Level 2 Help Desk Support Specialist to provide technical support and exceptional customer service to our client located in Chicago. You will be responsible for supporting IT infrastructure such as systems and network, as well as, the Meditech system. This role requires onsite presence in Chicago, IL, and is available as either a contract-to-hire or direct hire opportunity. Qualifications Key Responsibilities: Interpret, analyze, troubleshoot, and resolve technical issues

Contract

$70,000 - $80,000

Help Desk Technician

Remote

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14d ago

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military

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Full-time

$28.51 - $41.35

Help Desk Analyst

Remote

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3d ago

Help Desk Analyst Our client, a leading organisation in the technology and services sector, is seeking a motivated and customer-focused Help Desk Analyst to join their IT support team. This role is ideal for someone who enjoys problem-solving, supporting users, and working in a fast-paced, technology-driven environment. As a Help Desk Analyst, you will act as the first point of contact for IT-related issues, helping to ensure systems run smoothly and users receive timely, high-quality support. Y

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Full-time

70,000 - 80,000

Help Desk Specialist - $31 CTC - REMOTE (WI Resident/MUST Relocate to Wisconsin)

Remote

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3d ago

Job Description: Crop to Crop resumes are accepted Location Requirement: Remote or on-site? Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. This position is 100% remote within the state of Wisconsin Working under the close supervision of the Help Desk Supervisor; Bureau of Technology Management (BTM), performs Level One troubleshooting and support for all BTM provided hardware and software solutions. The IS Technical Services Profess

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Contract

Depends on Experience

Help Desk (Tier 2) | Fully Remote (Wisconsin)

Remote

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2d ago

Job Title:Help Desk II Location: Madison, WI (100% Remote within Wisconsin) The Help Desk II professional will provide Level 1 technical support services for the Wisconsin Department of Corrections (DOC), Bureau of Technology Management (BTM). Working under the close supervision of the Help Desk Supervisor, this role supports DOC staff by troubleshooting hardware, software, network, printer, and operating system issues while delivering excellent customer service in alignment with DOC policie

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Contract

23 - 28

Help Desk Analyst

Remote

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8d ago

Job ID: 11616752B Position:Help Desk Analyst Department:CO OIT Location:601 East 18th Avenue Suite 250 Denver, Colorado 80203-0000 (Remote) Duration:6+ Months 100% Remote Job QUALIFICATIONS:Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service.Duties and Responsibilities:As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, software a

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Third Party, Contract

27 - 32

Remote Bilingual (English And Japanese) IT Help Desk Specialist

Remote or Orlando, Florida

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Today

TEKsystems is seeking a REMOTE Bilingual (Japanese/English) IT Help Desk Specialist. This role will be supporting end users in both the United States and Japan with IT troubleshooting. The schedule for this role will be: Tuesday - Saturday, 7pm - 4am EST (2pm - 1am PST). Top Skills Desired: - 2+ years of IT help desk/service desk experience (specifically IT call resolution experience) - Fluent in both English and Japanese (speaking and writing) - Previous experience with a ticketing system and c

Full-time

USD 20.00 - 30.00 per hour

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization. Responsibilities: Respond promptly to service desk tickets, providing effective solutions to address

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Full-time

Remote Helpdesk Support Analyst

Remote or Quincy, Massachusetts

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Today

Job#: 3013064 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all cr

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Full-time

Helpdesk Support - Remote - Dontrell

Remote or Oklahoma City, Oklahoma

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Today

Job#: 3012561 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Start Date: 12/1/2025 Training Schedule: unknown at this time Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience n

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Full-time

USD 15.00 per hour

Help Desk Associate

Remote or Westlake, Ohio

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Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

Tier 2 Help Desk Technician - Clearance Required

Remote

•

Today

Overview LMI is seeking a Tier II Help Desk Technician to serve as the critical second-level escalation resource for the Army Training Information System (ATIS). Serving as the critical second level of escalation from Tier I (AESMP) support, this role demands exceptional problem-solving abilities and effective communication skills to guide users through sophisticated system challenges. The technician will collaborate closely with cross-functional teams to ensure seamless issue resolution while

Full-time

USD 83,000.00 - 95,000.00 per year

Help Desk Support Spec

Remote or Farmers Branch, Texas

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Today

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Full-time

USD 17.00 - 28.46 per hour

Help Desk Analyst - Denver CO(Remote) (Need locals only)

Remote

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8d ago

Role: Help Desk AnalystLocation: Denver CO(Remote) (Need locals only) QUALIFICATIONS: Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service. Duties and Responsibilities: As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, software and networking problems; interface with customers and vendors in person or by telephone to troubleshoot a

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Contract

Depends on Experience

ATM Help Desk Technician (2nd Shift & Weekends)

Remote or Richmond, Virginia

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Today

Job Title: ATM Help Desk Technician (2nd Shift & Weekends) Location: Remote, EST, USADuration: 5 Months Contract Schedule & Shift Details: Hours: 3:00 PM 12:00 AM EST Days: Saturday Sunday Every weekend they will be working (40 hours/week) (Training will be 3 weeks 8am-5pm) Days Off: Two consecutive days off during the week. Position Overview: We are seeking a proactive and technically skilled ATM Help Desk Technician to join the Technical Operations Center Technician Support team. In this rol

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Contract

USD0 - USD0

Network Administrator - Chicago, IL

Itasca, Illinois

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2d ago

We are seeking a proactive and skilled Network Administrator to serve as a critical on-site resource supporting the mission-critical operations of a high-profile client in the logistics sector. This is a unique opportunity to apply your technical network expertise directly in a fast-paced environment that relies heavily on stable infrastructure for its continuous, 24/7 operations. If you excel at hands-on troubleshooting and have a strong customer-service focus, this role offers high impact and

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Contract

Depends on Experience

SAP Security Analyst

Hybrid in Northbrook, Illinois

•

Today

Job Summary Work Location: Northbrook, IL Team: IT Compliance and Info Gov Job Description The person in this role will be responsible for SAP Security help desk tickets. Other duties may include working with working with end users, supporting the functional teams and assisting with audit projects. Essential Responsibilities: Handle day to day SAP Security help desk tickets. Understanding of Role-based access control concept and policy. Provision SAP user accounts (set up new, change and rem

Full-time

USD 85,280.00 - 123,760.00 per year

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helpdesk jobs in Chicago, IL, USA