interactive voice response ivr developer Jobs in dallas, tx

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IVR Chatbot Developer (Genesys)

MDMS Recruiting

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Remote or Newark, New Jersey, USA

Contract

IVR Chatbot Developer (Genesys) Location: Newark, NJ or Remote Duration: 12 Months + Requirements: Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutions using Genesys Cloud CX Architect.Thorough understanding of Genesys Framework, Integration with internal and e
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Posted 22 days ago | Updated 14 hours ago

Business Analyst - ACD/IVR, Nice CXOne

People Force Consulting Inc

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Remote

Contract

As a Technical Business Analyst, We are seeking a detail-oriented and analytical Technical Business Analyst to support our contact center ACD/IVR builds under the Nice CXOne platform. This role involves gathering and analyzing business requirements, designing solutions, and ensuring successful implementation to enhance our customer service capabilities. Responsibilities: - Gather and document business requirements for ACD/IVR builds.Collaborate with stakeholders to understand their needs and tr
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Posted 7 days ago | Updated 3 hours ago

UX Designer - IVR

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client in search of a talented UX Designer - IVR in San Antonio, TX. Overview: We are seeking experienced IVR Designer to develop and optimize cloud based IVR solutions that enhance our member's experience. UX (user experience) designers are responsible for improving the user's experience of using a product, such as making it easier to use and more enjoyable. This typically applies to computer hardware or software. UX Designers work with developers, analysts, and
Posted 11 days ago | Updated 2 hours ago

Technical Business Analyst - Contact Center ACD/IVR Builds (Nice CXOne Platform)

E-Solutions, Inc.

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California, USA

Third Party

Title: Technical Business Analyst - Contact Center ACD/IVR Builds (Nice CXOne Platform) Location: Remote Duration: Contract JD: Responsibilities: - Gather and document business requirements for ACD/IVR builds. Collaborate with stakeholders to understand their needs and translate them into technical specifications. Work closely with the engineering team to ensure accurate translation of requirements into technical solutions. Conduct data analysis to identify trends and insights that inform decisi