Interactive voice response jobs in austin, tx

Austin, Texas

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Today

Job Title: IVR/Contact Center with Java experienceWork Location: Austin, TX 78660 (Onsite)Contract duration: 12+ months ContractJob Description:Must have skills: Contact Center, IVR and Java/J2EE technologies, Microservice and GCES development Good to Have Skills: NLU/NLP experience : Google NLP and entity modelling Detailed Job Description: Experience. experience with good knowledge in Contact Center, IVR and Java/J2EE technologies, Microservice and GCES development NLU/NLP experience : Googl

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Contract

Depends on Experience

Java Developer – Contact Center / IVR & Google Cloud - W2 Only

Austin, Texas

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Today

Hi Title : Java Developer Contact Center / IVR & Google Cloud Location : Austin, TX (Onsite) Duration : 6 Months Contract Rate : $57/Hr On W2 Relevant Experience : 6Job Description:We are seeking an experienced software developer with strong knowledge of Contact Center solutions, Interactive Voice Response (IVR), Java/J2EE technologies, microservices, and GCES development. The ideal candidate will have experience building and integrating contact center applications and conversational experience

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Full-time

50 - 57

IVR/ chat User Experience & Reconciliation Specialist - Mobile Pay Operations

Austin, Texas

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29d ago

Job Title: IVR/ chat User Experience & Reconciliation Specialist - Mobile Pay Operations An IVR / Chat User Experience & Reconciliation Specialist focusing on optimizing automated customer service channelsspecifically Interactive Voice Response (IVR) phone menus and AI-powered chat systems (chatbots/virtual assistants). 5-10 years experience Job Description: We are looking for a meticulous IVR User Experience & Reconciliation Specialist to join our Mobile Pay Operations team. In this multifac

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Contract, Third Party

40 - 45

Project Manager – Genesys / Contact Center (100% Exclusive Backfill)

Hybrid in Austin, Texas

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Today

Project Manager Genesys / Contact Center (100% Exclusive Backfill) Location: Austin, TX Work Arrangement: Hybrid 3 days onsite per week Job DescriptionWe are seeking an experienced Project Manager with a strong background in Genesys and contact center technologies to lead and manage contact center implementation, migration, integration, and modernization initiatives. This is a 100% exclusive backfill opportunity. We are looking for a qualified Project Manager who can coordinate cross-functiona

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Contract

Depends on Experience

Sr. MTS, AI & Agentic Architect

Austin, Texas

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Today

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the futur

Full-time

USD 217,600.00 - 290,500.00 per year

People Services & Support Technology Lead

Austin, Texas

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Today

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through every

Full-time

Staff Engineer, Power Design

Austin, Texas

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Today

Req ID: 141714 Region: Americas Country: USA State/Province: Texas City: Austin Summary The Staff Engineer, Electrical Design - Power develops new electrical systems/circuits for various applications. You will research system ideas and draw up plans for these systems, and capture them in schematics and system specifications. Other responsibilities will be testing, simulation, validating and qualifying the systems and make adjustments as needed. You will need to provide support throughout the ma

Full-time

USD 112,000.00 - 196,000.00 per year

Senior Staff Engineer, Power Design

Austin, Texas

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Today

Req ID: 141706 Region: Americas Country: USA State/Province: Texas City: Austin Summary The Senior Staff Engineer, Electrical Design - Power develops new electrical systems/circuits for various applications. You will research system ideas and draw up plans for these systems, and capture them in schematics and system specifications. Other responsibilities will be testing, simulation, validating and qualifying the systems and make adjustments as needed. You will need to provide support throughout

Full-time

USD 128,000.00 - 170,000.00 per year

Senior Staff Engineer, Power Design

Austin, Texas

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Today

Req ID: 140708 Region: Americas Country: USA State/Province: Texas City: Austin Summary The Staff Engineer, Electrical Design - Power develops new electrical systems/circuits for various applications. You will research system ideas and draw up plans for these systems, and capture them in schematics and system specifications. Other responsibilities will be testing, simulation, validating and qualifying the systems and make adjustments as needed. You will need to provide support throughout th

Full-time

USD 128,000.00 - 170,000.00 per year

Business Analyst_CCaaS_ Amazon Connect_Health Care_Remote

Remote

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Today

Role:-Business Analyst Location:-Remote Mandatory key skills: Cloud contact center(CCaaS)(Amazon Connect),Business Analysis, Consulting Job Description We are seeking an experienced Contact Center Business Analyst (Senior BA) / Contact Center Discovery Consultant to support a large-scale contact center transformation initiative.The primary responsibility of this role is to lead discovery activities and document the current-state contact center environment, including customer journeys, agent wo

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Contract, Third Party

Depends on Experience

Staff Engineer - Power Design

Austin, Texas

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Today

Req ID: 137893 Region: Americas Country: USA State/Province: Texas City: Austin Summary The Staff Engineer - Power Design develops new electrical systems/circuits for various applications. You will research system ideas and draw up plans for these systems, and capture them in schematics and system specifications. Other responsibilities will be testing, simulation, validating and qualifying the systems and make adjustments as needed. You will need to provide support throughout the manufacturing

Full-time

USD 128,000.00 - 170,000.00 per year

Amazon Connect Developer – Conversational AI (W2)

Remote

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Yesterday

URGENT HIRING | Business Process Designer Conversational AI Location: Remote USA Experience: 6+ Years Work Authorization: H-1B candidates may be considered Industry: Healthcare experience required Required Skills & Qualifications: 6+ years of experience in Conversational AI, business process analysis, and process mapping.Hands-on experience with Amazon Connect and contact flow design.Strong knowledge of IVR, Amazon Lex V2, and Amazon Q in Connect.Experience analyzing business requirements a

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Contract

Depends on Experience

Genesys Conversational AI Architect

Remote

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11d ago

Title: Genesys Conversational AI Architect Location: Remote Duration: 12 Months Top Skills Required: Conversational AI & Agentic AIGenesys Cloud & CCaaSDigital & Voice Bot DevelopmentIVR, Routing & API IntegrationSolution Architecture & Technical ConsultingTesting, Troubleshooting & Delivery

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Contract

70 - 75

Automation Engineer With Bilingual OR Spanish Language

Hutto, Texas

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Yesterday

Primary skills/experience :Any Programming language (Python, Java, C#)) used for API test automationBuilding Test Automation frameworkSelenium, Appium, Webdriver, Junit, TestNG, or similarSecondary skills/experienceDevops/CI CD understandingCloud technologies (Google cloud or Amazon Web Services)GitHub, Bitbucket, GitNew Relic, DataDog, etc.Postman, or a service layer testing tooljMeter, GatlingPerformance testingQualifications :5+ years' experience and bachelor's degree or equivalent years of e

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Contract

Depends on Experience

Senior RAVE Clinical Database Programmer

Remote or New Jersey

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14d ago

Job Description: The Senior RAVE Clinical Database Programmer participates in the design, development, validation, and maintenance of clinical study databases. This individual applies advanced knowledge of CRF design, database configuration, edit check programming, custom programming, reporting, system integrations, and CDMS functionality while partnering closely with Clinical Data Management and cross-functional study teams to support successful clinical trial execution. Key Responsibilities:

Full-time

Business Analyst

Remote

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Yesterday

Job Description: Business Analyst (BA) Domain: Healthcare, Pharmacy, Retail Required Skills: Business Analysis, IVR, Web Applications Location: Dallas, TX/ New York/ North Carolina Job Summary We are seeking an experienced Business Analyst to work with business stakeholders, technical teams, and end users to gather requirements, analyze business processes, and translate business needs into functional requirements. The ideal candidate should have domain experience in Healthcare, Pharmacy, or Reta

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Third Party, Contract

Depends on Experience

Senior Rave Clinical Database Programmer

Remote or New York, New York

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14d ago

Summary: The Senior RAVE Clinical Database Programmer participates in the design, development, validation, and maintenance of clinical study databases. This individual applies advanced knowledge of CRF design, database configuration, edit check programming, custom programming, reporting, system integrations, and CDMS functionality while partnering closely with Clinical Data Management and cross-functional study teams to support successful clinical trial execution. Key Responsibilities: Serve as

Full-time

Technical Support Engineer

Remote

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Today

What You Can Expect As a Technical Support Engineer on Zoom's Escalation Engineering team, you'll function as the highest level of technical escalation within Zoom Support, owning complex, sensitive, and high-priority customer cases from initial report through full resolution. Working at the intersection of customer advocacy and engineering collaboration, you'll use advanced diagnostic tools including log analysis, packet captures, and SIP traces to solve issues that few others can. This is a r

Full-time

USD 76,800.00 - 186,200.00 per year

Enterprise Transfer Intelligence Data Scientist - Remote

Remote or Minnetonka, Minnesota

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Today

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together The Enterprise Transfer Intelligence Data Scientist will play a key role in advancing the Contact Cente

Full-time

USD 72,800.00 - 130,000.00 per year

AWS Connect Developer

Remote

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Today

The AWS Connect Developer designs, implements, and maintains cloud-based contact center solutions using Amazon Connect and integrated AWS serverless services. The role develops interactive voice response (IVR) flows, Python-based functions, and secure API integrations that connect customer interactions with enterprise applications and data stores. This position supports reliable contact routing, efficient data access, and a consistent caller experience. The developer automates infrastructure pr

Full-time

Interactive voice response jobs in Austin, TX, USA