Itil jobs in cleveland, oh

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Technology Incident Manager

Brooklyn, Ohio

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Today

Step into a high-impact Technology Incident Manager role focused on restoring critical business services quickly and effectively during technology disruptions. This position offers the opportunity to lead cross-functional incident response efforts, support continuous improvement, and help strengthen operational resilience in a fast-paced enterprise environment. Responsibilities Lead response efforts for major technology incidents and coordinate the timely restoration of business services. Faci

Full-time

USD 25.00 - 57.00 per hour

Desktop Engineer

Cleveland, Ohio

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Today

Key Responsibilities: Provide Deskside Support to the users who use Desktops, Laptops, Printers, AV/VC, Telephony, Networks, Remote Access, Security Systems, and Core Applications. Work collaboratively within a global team. Provide IT support that enables colleagues to achieve their team and business goals/objectives. Troubleshoot and repair any hardware/software issues that can't be resolved by Global Service Desk, which include more complex issues such as: machine rebuilds, hardware diagnos

Full-time

Senior Infrastructure DevOps Engineer

Cleveland, Ohio

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Today

Job Description Design, develop, and deploy software and services used to automate and maintain Infrastructure platform (databases, VMs, networking, storage, containers, cloud) deployments within the enterprise. Conduct technical tasks associated with the implementation of infrastructure platforms, and services. Create software defined configurations, design life-cycle service models, ensure technology interoperability and flexible integration with other systems. Apply Information Technology In

Full-time

USD 137,654.00 - 137,654.00 per year

DevOps Platform Engineering Manager

Cleveland, Ohio

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Today

POSITION SUMMARY The Flexjet IT Team supports the technology needs of multiple established companies within the Private Jet industry. The DevOps Platform Engineering Manager is responsible for providing guidance and engineering solutions to fulfill business requirements using industry best practices and in accordance with architectural standards and engineering methodology. Have you always wanted to work for an innovative company that has the agility of a startup but has decades of experience as

Full-time

Senior Manager Cyber Security & Risk Compliance

Cleveland, Ohio

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Today

Job Description : We are looking for a Senior Manager Cyber Security & Risk Compliance to join our team to work closely with the internal stakeholders and external customers to ensure that our services and projects meet security objectives and regulations across our organization. They are responsible for various tasks, including process re-engineering and documentation of activities related to this area. Responsibilities include using their skills to detect insecure features and malicious activi

Full-time

Network Oper Center Analyst I-Info Serv Data Center

Cleveland, Ohio

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Today

Location: MetroHealth Old Brooklyn Campus Biweekly Hours: 80.00 Shift: 2nd Shift, 3:30 PM - 12:00 AM The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, C

Full-time

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

•

Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

Sr ServiceNow CMDB (Remote)

Remote

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10d ago

Role: ServiceNow CMDBWork Location : Plano, TX (Remote) Lead the CMDB and Configuration Management service, ensuring accurate, complete, and reliable configuration data to support ITSM processes, service delivery, and operational decision-making. Manage complex CMDB-related service delivery activities, including data quality, CI lifecycle governance, relationship mapping, process adherence, and ongoing operational support. Lead cross-functional initiatives with ServiceNow, infrastructure, appli

Easy Apply

Contract, Third Party

Depends on Experience

IFS 7 Application Support - Remote

Remote

•

Today

Key Responsibilities: User Support:Acting as a point of contact for end users, providing guidance, resolving inquiries, and ensuring effective use of the IFS system through training and documentation. User Maintenance:Onboarding and offboarding of users following very specific procedures to ensure compliance with audit requirements. Incident Problem Management:Logging and tracking tickets, resolving incidents and service requests, and proactively identifying and addressing recurring issues. SOX

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Contract, Third Party

Depends on Experience

System Development Engineering Manager

Cleveland, Ohio

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Today

Job Description The Systems Development Engineering Manager will develop, modify and execute policies to ensure the organization's software applications are effective, efficient and provide a seamless experience for end-users. They translate, drive and implement the strategy and success of larger projects contributing to the strategic vision in software development projects and providing guidance for the entire development lifecycle. They oversee teams whose goal is to lead the design, developm

Full-time

eSignature/DocuSign Consultant

Remote

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10d ago

Job Title: DocuSign Platform Lead / Senior DocuSign Administrator Location: Remote Client: NTT Data / Thermo Fisher Position Summary We are seeking an experienced DocuSign Platform Lead / Senior DocuSign Administrator to own the administration, configuration, integration, support, and continuous improvement of the enterprise DocuSign eSignature platform. The ideal candidate will bring strong hands-on expertise in DocuSign administration, workflow and template design, REST API/SDK integrations,

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Contract, Third Party

Depends on Experience

ServiceNow Technical Lead - ITSM / ITAM / ITOM / CSM / FSM

Remote

•

Yesterday

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical Lead Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Ser

Easy Apply

Contract

Depends on Experience

ServiceNow SPM Technical Consultant

Remote

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10d ago

Role- ServiceNow SPM Technical Consultant Location :- Remote, USA Duration: Long Term Contract ServiceNow SPM Technical Consultant JD: Mandatory requirement to have active CSA & CIS CertificationCAD, CIS SPM, CIS APM Experience Required: 410 Years (Minimum 3+ years in ServiceNow developed and SPM solutions) Key Responsibilities: Design and develop ServiceNow SPM solutions based on business and functional requirements.Configure and customize SPM modules, including: Demand ManagementProject Po

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Contract

Depends on Experience

Technology Incident Manager

Brooklyn, Ohio

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Today

Job#: 3046038 Job Description: We are seeking an experienced Technology Incident Manager to lead the resolution of critical technology incidents that impact enterprise business operations. This individual will be responsible for coordinating cross-functional teams, driving rapid service restoration, and ensuring effective communication throughout the incident lifecycle. The ideal candidate is a strong communicator, excels in high-pressure situations, and has a solid understanding of enterprise t

Easy Apply

Full-time

$50 - $56 per hour

ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect

Remote

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12d ago

Role:- ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect Location: Remote (USA) Duration: 6 Months JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solutionUnderstanding customer business requirements and convert to functional requirementsResponsible for reviewing requirements for accurate estimationExperienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area

Easy Apply

Contract

$60 - $70

Tier II: IT Specialist (Frankfort, Germany)

Remote

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25d ago

Job Title: Tier II IT Specialist Location:Singapore (Home Base) Travel Requirements: Extensive worldwide travel (up to 70% of the time) Must be a U.S.citizen Must have a Secret Clearance Job Overview: ACI is seeking a skilled and dynamic Tier II IT Specialist to join our global IT team. Based in Singapore, this role involves providing comprehensive technical support and IT solutions across various international sites. The ideal candidate will possess strong problem-solving skills, adaptability,

Easy Apply

Full-time

Depends on Experience

Technical Peoplesoft Applications Manager

Remote

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3d ago

Step into a leadership role where youll shape the future of enterprise systems and drive impactful IT initiatives. Long Term Contract Hybrid in RI-would consider remote for qualified out of state candidate $100/hr ERP Systems, Enterprise Applications, ITSM Frameworks, ITIL, PeopleSoft ,Oracle Cloud, Change Management. This individual will build and maintain a Peoplesoft infrastructure in Oracle cloud and manage a team for operational day to day work as well as major PeopleSoft upgrades. Were

Easy Apply

Contract

98 - 100

Clinical User Experience Analyst-# 26-19735

Remote

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12d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

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Contract

$80 - $90

Senior Systems Engineer - Westlake

Cleveland, Ohio

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6d ago

Work you'll do Provide technical services in the areas of computer hardware and software for both the hotel and the internal employees located at Deloitte University. Administers, configures, monitors and tests application servers for business and network operations. Manage vendors to maintain system stasis regardless of server and application locations. Provides suggestions and recommendations for new technology solutions. Work with senior level engineers to implement applications and technolog

Full-time

USD 80,400.00 - 165,000.00 per year

Itil jobs in Cleveland, OH, USA