Itsm jobs in Coppell, TX, USA

Job Description In the assigned Job Role, your Area Of Responsibility will be as below: Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities Contribute to the design of scalable, cost-effective IT infrastructu