Itsm jobs in massachusetts

Remote

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Today

Duration: 4 5 months with a possibility of extension upto 9 months No H1B. Job Summary: We are seeking a Regulatory Compliance Subject Matter Expert (SME) to support the assessment and implementation of an ITSM/CMDB solution. The resource will work closely with the Assessment and Implementation team to ensure the selected tool and its implementation comply with client regulatory requirements. The role will provide expert guidance on regulatory interpretation, compliance, audit readiness, and ris

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Contract

Depends on Experience

ServiceNow Technical Lead - ITSM / ITAM / ITOM / CSM / FSM

Remote

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Yesterday

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical Lead Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Ser

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Contract

Depends on Experience

ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect

Remote

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12d ago

Role:- ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect Location: Remote (USA) Duration: 6 Months JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solutionUnderstanding customer business requirements and convert to functional requirementsResponsible for reviewing requirements for accurate estimationExperienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area

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Contract

$60 - $70

ServiceNow ITSM / ITAM / ITOM / CSM / FSM

Remote

•

Today

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Se

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Third Party, Contract

$60 - $70

Regulatory Compliance SME – ITSM/CMDB - W2

Remote

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18d ago

Job Title: Regulatory Compliance SME ITSM/CMDBLocation: RemoteDuration: 12+ monthsType: Contract W2JOB DISCRIPTION:-Job Summary: We are seeking a Regulatory Compliance Subject Matter Expert (SME) to support the assessment and implementation of an ITSM/CMDB solution. The resource will work closely with the Assessment and Implementation team to ensure the selected tool and its implementation comply with client regulatory requirements. The role will provide expert guidance on regulatory interpreta

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Contract

Depends on Experience

Service Now Developer - ITSM - Remote

Remote

•

Today

Service Now Developer - ITSM || USA Remote CAD certification is mandatory Key Responsibilities Gather and analyze business requirements and translate them into technical solutions on the ServiceNow platform Design and develop custom applications, custom rules, and platform customizations Configure and develop Business Rules, Client Scripts, UI Policies, Script Includes, and ACLs Build and manage workflows using Flow Designer, including Flow Actions and Subflows Develop and support integrations u

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Contract

Fresh service IT Tools Developer / Administrator

Remote or Hybrid in New York, New York

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3d ago

35+ yearsof experience administering or developing ITSM/service-management platforms.6+ years of hands-on Freshservice experiencepreferred.Strong experience configuring ITSM workflows, service catalogs, SLAs, approvals, and automation.Experience withFreshservice Workflow Automator.Experience working withREST APIs, webhooks, JSON, and authentication mechanisms such as OAuth.Scripting experience withPowerShell, Python, JavaScript, or similar technologies.Working knowledge of ITIL processes, partic

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Contract

Depends on Experience

Fresh works ServiceNow Admin

Remote

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3d ago

Role: Freshworks ServiceNowAdmin Location: - Remote ROLE_DESCRIPTION " Experience designing and supporting integrations between ITSM platforms and third-party systems; experience integrating with SailPoint, ADP, and/or Monday.com is a plus. Comfort using AI-enabled tools (e.g., scripting/automation assistants, low-code AI workflow builders) " ESSENTIAL_SKILLS " Freshservice ITSM platform Administration and support Freshservice/Freshworks administrator certification preferred Migr

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Third Party, Contract

Depends on Experience

ServiceNow Platform Architect

Remote

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4d ago

Job Title: ServiceNow Platform Architect Role: Fulltime, Remote Job Description Must Have Technical/Functional Skills Technical Architecture:Ability to design scalable, secure, and high performing ServiceNow platform architectures that translate business objectives into sound architectural decisions. Stakeholder Influence:Proven ability to build and sustain trusted relationships across all organizational levels, from working teams to the C-suite, and influence outcomes through credi

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Full-time, Third Party

$140000 - $180000

IT Support Analyst

Boston, Massachusetts

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3d ago

We have an opening for IT Support Analyst at Boston, MA (Hybrid). Kindly apply with your updated resume if you are interested. Please find the job details below: Position:IT Support Analyst Location: Boston, MA (Hybrid) Duration: 12 Months Contract position\ The Analyst will provide support through various communications channels including phone, chat and email. This candidate should have the ability to analyze existing systems and make proactive recommendations for improvements or alternative

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Contract

Depends on Experience

ServiceNow ITAM SME

Remote or San Diego, California

•

Today

Job Title: ServiceNow ITAM SME (Software Asset Management & Hardware Asset Management) Location: San Diego, CA (Remote) Mandatory Skills : ServiceNow CMDB, ServiceNow Integration Hub, ServiceNow ITSM ITAM, HAM, SAM Job description Experience 8+ years of overall IT experience 5+ years of hands-on experience in ServiceNow ITAM implementations Strong experience in SAM Pro, HAM Pro, CMDB, Discovery, and Asset Lifecycle Management Experience working in enterprise-scale ServiceNow environments Key

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Full-time, Part-time, Third Party, Contract

ServiceNow Platform Administrator/ Business Analyst

Remote

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2d ago

2 5 years of ServiceNow administration or platform supportExperience with ITSMAdminister ServiceNow ITSM modules including Incident, Problem, Change, Request, Knowledge, and Service CatalogConfigure forms, catalog items, workflows, Flow Designer automations, UI Policies, Business Rules, groups, roles, and ACLsManage user provisioning, security roles, and platform governanceSupport upgrades, testing, release management, and platform maintenance

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Contract

Depends on Experience

ServiceNow Architect

Remote or Madison, Wisconsin

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6d ago

Requirements & Skills: Experience with Agile development methodologies Proven problem-solving and analytical abilities Understanding of development operations (DevOps) Understanding of software security Fluency in various programming languagessuch as JavaScript, HTML 5, CSS, and Glide scripting and SQL Training in software engineering Knowledge of data structures and algorithms Proficiency with ServiceNow development, such as scripting, workflows, and integrations Proven ability to create Servic

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Contract

70 - 80

Freshworks Senior admin

Remote

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4d ago

Job Title: Freshworks Senior admin Location: Draper, Utah (Remote) Job Description: Design and support integrations between the Freshservice ITSM platform and third-party systems (e.g., SailPoint, ADP, Monday.com).Serve as the primary Freshservice platform administrator, configuring ITSM, asset management, workflow automation, service catalog, SLAs, reporting, user and role administration, and ongoing platform maintenance.Lead the migration from ServiceNow to Freshservice, including scoping, dat

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Contract

$40 - $45

Systems Operations Manager

Remote

•

Today

Title: Systems Operations Manager Location: Remote Duration: Long Term As a core member of the account leadership team, the Systems Manager owns system health, enforces escalation and ownership protocols, and ensures all systems and services are optimized, secure, and aligned with contractual and business outcomes. This role is not a traditional Project Manager or HR People Manager, but is accountable for the systems team's technical delivery, excellence, and cross functional coordination. Jo

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Full-time, Part-time, Contract, Third Party

Senior Enterprise Data & Intelligence Analyst - Remote

Remote

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12d ago

About R Systems: R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies in telecom, media, finance, manufacturing

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Third Party, Contract

Depends on Experience

ServiceNow Architect - Only W2

Remote

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3d ago

Job Description:- Technical Architecture: Ability to design scalable, secure, and high-performing ServiceNow platform architectures that translate business objectives into sound architectural decisions.Stakeholder Influence: Proven ability to build and sustain trusted relationships across all organizational levels, from working teams to the C-suite, and influence outcomes through credibility and deep relationships.Effective Communication: Excellent communication skills, with the ability to conve

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Contract

$70 - $75

ServiceNow Platform Architect

Remote

•

Yesterday

Job Title: Snow Architect ( strictly ) no other visa can be considered Duration: 6 months (can extend) Open to remote (must be willing to travel to customer site ) Experience 10 years of IT experience, with 5+ years in ServiceNow CSM architecture Proven track record of delivering large-scale ServiceNow transformations Experience in customer service operations or CX transformation programs ServiceNow Architect Customer Service Management - Solution Design and Implementation Several ServiceNow CSM

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Contract

Depends on Experience

Solution Architect

Remote or Dallas, Texas

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Today

**100% Remote Job** Must Have: Previous experience working as a SNow Solutions Architect within: -Integrations- Specifically designing the requirements and managing the development of the solution Previous consulting experience in a mature ServiceNow environment- thought leader that takes a consultative approach with end-client, working with multiple projects/customers at a time. Experience designing, developing, and implementing custom SNow applications 9/10 platform experience Guiding clients

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Full-time

$80.0000 - $85.0000

Multiple ServiceNow Positions

Remote

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5d ago

Location: Nationwide - On-site, Hybrid, and Remote Opportunities CodeForce 360 is hiring experienced ServiceNow professionals for multiple W2 positions across the United States. Qualifications: Experience with one or more ServiceNow modules, including ITSM, ITOM, ITAM, CSM, HRSD, GRC/IRM, SecOps, SPM, and ServiceNow Discovery Strong ServiceNow development, administration, implementation, or consulting experience Knowledge of integrations, workflows, Flow Designer, scripting, and platf

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Full-time, Third Party

$50 - $150

Itsm jobs in Massachusetts, USA