•Ridgeland, Mississippi, USA
Job#: 2030590 Job Description: Help Desk Job Responsibilities: Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation.Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.Tier 1 technical support This is what I call an advanced customer service role because it may require taking things back to the basics without being able to see what the user sees on thei 