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NICE IVR Consultant

Apar Technologies

•

Fort Mill, South Carolina, USA

Contract, Third Party

Title: NICE IVR consultant Location - Fort Mill, SC Project Duration: 6 months Shift Timings 11 AM to 8 PM EST Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment ana
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Posted 3 days ago

CCaaS (NICE CXone) Administrator

Della Infotech

•

Irving, Texas, USA

Contract, Third Party

Qualifications 5+ years of experience with CCaaS platforms, particularly NICE CXone. Proven track record of successful implementations and configurations of contact center solutions. Strong understanding of contact center operations, including WFM, QM, and performance management. Excellent project management and stakeholder coordination skills. Ability to create and maintain detailed documentation and training materials. Strong analytical and problem-solving skills. Excellent communication and
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Posted 2 days ago | Updated 2 days ago

Systems Administrator (Gong / NICE Nexidia)

Innova Solutions, Inc

•

Temple Terrace, Florida, USA

Full-time, Third Party

A client of Innova Solutions is immediately hiring for a Systems Administrator (Gong / NICE Nexidia) Position type: Contract Duration: Temple Terrace (Hybrid) Description: As a Systems Administrator (Gong / NICE Nexidia), you will :- Serve as the lead admin for Gong and NICE NexidiaManage user provisioning, roles, permissions, and license assignments.Monitor and maintain system integrations.Configure analytics dashboards, call filters, trackers and workflows.Ensure data integrity and troublesho
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Posted 16 days ago

Gong/ Nice Nexidia Engineer || Tampa, FL (Hybrid)

AgreeYa Solutions

•

Tampa, Florida, USA

Contract, Third Party

Hello, We at AgreeYa solutions are focused on hiring highly skilled professionals who are excited by the opportunity to make a true impact on their careers as well as on our clients' businesses. We power our clients success and drive our consultants career growth. We are seeking an experienced and outstanding Gong/ Nice Nexidia Engineer for one of our esteemed clients. Kindly have a look at the below JD and reach us with your updated resume. The job description is as follows: Job Title: Gong/
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Posted 3 days ago

NICE IVR Technical Lead

New York Technology Partners

•

Fort Mill, South Carolina, USA

Contract

Role : NICE IVR Technical Lead Duration : Long Term Contact Location : Fort Mill, SC United States Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Respon
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Posted 19 days ago

NICE Architect/Lead

Capgemini America, Inc.

•

Charlotte, North Carolina, USA

Full-time

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like, where you ll be supported and inspired bya collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Key Responsibilities: Design and implement call flows using NICE CXone Studio, including ACD, IV
Posted 6 days ago | Updated 20 hours ago

Vice President Customer Experience

Acunor Infotech

•

Jersey City, New Jersey, USA

Full-time

Job Title: Vice President Customer Experience (CX) Location: Dallas, TX / New Jersey (2 positions) Employment : Fulltime Position Summary: We are seeking a dynamic and visionary Vice President Customer Experience (CX) to lead and shape the end-to-end CX strategy for our clients. The ideal candidate will possess deep expertise in CX transformation, digital engagement models, and emerging technologies such as CCaaS and conversational AI. This leader will drive strategic roadmap development, own
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Posted 6 days ago | Updated 1 day ago

Nice InContact CXone resource

Software People, Inc.

•

Lansing, Michigan, USA

Contract, Third Party

In person interview needed. Onsite from day 1 Location: Lansing, MI Duration: 12- 12+ months (High Possibility of Further Extensions) Responsibilities Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subje
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Posted 60+ days ago | Updated 2 days ago

IT Project Manager (Contact Center)

iSpace, Inc

•

Denver, Colorado, USA

Contract

IT'S A W2-CONTRACT POSITION, NO C2C / 1099 Position Title: IT Project Manager (Contact Center) Location: Denver, CO is preferred (would be working 3 days/month onsite) Duration: 6 - 12+ Months with strong possibility of an extension through 2026. Required Skills and Expertise: 3+ years of project management experience.Experience in serving as a PM for complex Contact Center project initiatives. Expertise with NICE CXOne or a similar contract center platform is ideal. Strong project budgeting e
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Posted 60+ days ago | Updated 2 days ago

GongRevenue Intelligence Admin

Beacon Systems, Inc

•

Remote

Contract, Third Party

About Radiant Digital, IncRadiant Digital, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Position: Gong Revenue Intelligence A
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Posted 4 days ago

Sr. Azure Data Engineer at Columbus, OH -Local only (Face to Face interview)

SAR TECH LLC

•

Millersburg, Ohio, USA

Contract

Hi PFA below requirement and let me know your interested Job Title:Sr. Azure Data Engineer Location:Columbus, OH -Local only (Face to Face interview) Job Type:Contract Client:Accenture/ T-Mobile Required Qualifications: Must-have skills for this role: Sr. Data Engineer with experience in DB platforms ( Oracle, nice to have -> ADLS, Client ) Application Support ( PL/SQL , API Monitoring , Dashboard & Alerts , runbook creation ) Strong communication skills Azure ADL Databricks Spark Looking
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Posted 2 days ago

VoIP Analyst

Ledgent Technology

•

Saint Paul, Minnesota, USA

Full-time

Job Title: VoIP Analyst Location: Hybrid - Near St. Paul, MN Employment Type: Direct Hire Compensation: Up to $80,000 annually Position Summary We are seeking a skilled and detail-oriented VoIP Analyst for a direct hire position located near St. Paul, MN. This hybrid role offers an exciting opportunity to work with modern enterprise communication platforms, including RingCentral UCaaS and NICE CXone. The VoIP Analyst will support the day-to-day operations, troubleshooting, and continuous imp
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Posted 17 days ago | Updated 6 hours ago

Help Desk/Desktop Support

Innova Solutions, Inc

•

Austin, Texas, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Austin, TX (Hybrid Onsite position) Position: Help Desk Consultant Location: Austin, TX Employment: Contract Description: We are seeking a skilled and motivated IT Support role with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assisting employees with their IT-relat
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Posted 17 days ago

Help Desk/Desktop Support

Innova Solutions, Inc

•

Oklahoma City, Oklahoma, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Oklahoma City, OK (Hybrid Onsite position) Position: Help Desk Consultant Location: Oklahoma City, OK Employment: Contract Description: We are seeking a skilled and motivated IT Support role with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assisting employees with
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Posted 17 days ago | Updated 17 days ago

Salesforce Architect - W2 only

FutureTech Consultants LLC

•

Remote

Contract

Salesforce Architect Assignment Length: 6+ months Work Type: Remote Position Summary: We are seeking a Senior Salesforce Architect to lead the architectural vision and strategic planning for our enterprise contact center technologies. This pivotal role will oversee contact center solutions, including Salesforce Service Cloud Voice, NICE CXone, Amazon Connect, Genesys and others. The architect will manage the business and technology capability catalogs, collaborate with stakeholders, and drive ro
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Posted 2 days ago

Gong Revenue Intelligence Admin

Beacon Systems, Inc

•

Temple Terrace, Florida, USA

Third Party, Contract

Job Description:Targeted Years of Experience: 2-4 yearsWorking Model: Hybrid- Tues, Wed in Office. Location: Temple Terrace, FLRole Summary:We are seeking a highly motivated and detail-oriented Applications Administrator to join our Revenue Technology Admin Team. This role will focus primarily on administering, optimizing, and supporting platforms related to Post-Contact Analytics and Revenue Intelligence. Applications such as Gong and NICE Nexidia. The ideal candidate will be passionate about o
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Posted 19 days ago | Updated 12 days ago

Network Engineer III

Noise Consulting Group

•

St. Louis, Missouri, USA

Contract

Position Overview:1. They must have strong tech skillset around routing, switching, similar networking tech. packet captures. Really focused on toolsets (netscout can be taught) NEEDS TO UNDERSTAND NETWORKING AT DEEP LEVEL LINUX OS IS A PLUS, SCRIPTING LANGAUGES LIKE PYTHON. 2. Tell me about the position Day-to-day: Operationally focused team. Handle escalation, dig cam cent. What the cause and resolution from a networking perspective. Use network data to let other teams know what is broken in t
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Posted 2 days ago

Help Desk/Desktop Support

Innova Solutions, Inc

•

Aurora, Colorado, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Aurora, CO (Hybrid Onsite position) Position: Help Desk Consultant Location: Aurora, CO Employment: Contract Description: We are seeking a skilled and motivated IT Support role with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assisting employees with their IT-relat
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Posted 25 days ago | Updated 17 days ago

Cloud Engineer Azure

Digipulse Technologies, Inc

•

Texas City, Texas, USA

Contract

Direct Client Requirement Client: Investments Role: Cloud Engineer Azure Location: TX preferred but open to hire from Boston, MA Digipulse Technologies, Inc (DTI) is a software solutions company offering focused IT services to fortune 1000 clients. We provide services in enterprise application development, system integration & support services for Insurance, Financial, Hospitality, Telecommunication, Pharmaceutical & Banking sectors. Job Description: HANDS ON EXPERIENCE IS A MUST. Feedback fro
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Posted 11 days ago

Revenue Cycle Report Writer

Vaco by Highspring

•

Remote

Contract

Start Date: ASAP (7/31) Contract: 3 months (renewable) Pay: ~$100/hr (W2 target) Location: 100% Remote Why this role matters: Healthcare org has a $16M AR backlog. They urgently need a Crystal Reports + MyAvatar/Netsmart expert to generate operational reports and support revenue cycle cleanup. Top 3 Must-Haves: Deep knowledge of MyAvatar/Netsmart EHR data structures Strong Crystal Reports experience (ad hoc + daily ops reports) Rev Cycle/Claims Processing background Nice Perks: Flexible hours
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Posted 3 days ago