oracle service cloud Jobs

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CRM Lead / Oracle Service Cloud

Nam Info Inc

•

Remote or San Jose, California, USA

Third Party

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud
Easy Apply
Posted 3 days ago | Updated 3 days ago

CRM Lead - Oracle CRM (Oracle Service Cloud) and Genesys Integration experience

Federal Soft Systems Inc.

•

San Jose, California, USA

Contract, Third Party

CRM Lead San Jose, CA Oracle CRM (Oracle Service Cloud) and Genesys Integration experience Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow). 3+ years of hands-on experience with Genesys Cloud CX, including IVR, ACD, and digital channels. Proven expertise in telephony systems integration (VoIP, SIP trunking, SBCs, PBX). Solid understanding of customer service operations and CRM/contact center best practices. Strong communication, s
Easy Apply
Posted 13 days ago

Oracle Service Cloud(with Genesys)

United Technology

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US

Contract, Third Party

JD- Experienced CRM Lead to be deployed with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead CRM initiatives involving Oracle Service Cloud configurat
Posted 26 days ago | Updated 12 hours ago

Oracle CX Cloud Incentive Compensation (IC) Functional Lead

Kapital Data Corp

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Remote

Contract

Responsible for working with Client to understand current implementation of their Incentive compensation Program.Capture the requirement around IC.Responsible for the functional specification, technical design, implementation, and support of IC.Administer and manage the company's incentive compensation programs, ensuring all calculations and payments are accurate and delivered in a timely manner.Collaborate with cross-functional teams, including Sales, Finance, and Human Resources, to establish
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Posted 10 days ago | Updated 5 days ago

Genesys & Oracle Cloud developer

Cloudious

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Remote or US

Third Party, Contract

Job title: Genesys & Oracle Cloud developer Location: Remote Rate: $70/hr on C2C Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives i
Easy Apply
Posted 41 days ago | Updated 7 hours ago

Oracle Planning and Budgeting Cloud Service (PBCS) Consultant

LanceSoft Inc.

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Chicago, Illinois, USA

Contract, Third Party

Participate in User Acceptance and Training workshops Analyze and Troubleshoot issues related to Backlog Management and Planning/Demand management cloud Perform Configurations in Oracle planning cloud environment as required Participate in User Acceptance and Training workshops Coordinating with the technical team for custom reports development and engagements with movement from Oracle On-Prem to Oracle Planning Cloud Coordinating with the team, attending meetings, and reporting to the manager P
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Posted 14 days ago

CRM Lead

Tanisha Systems, Inc.

•

San Jose, California, USA

Full-time, Contract

Role: CRM Lead Location: San Jose, CA. ( Day 1 Onsite) Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead o
Easy Apply
Posted 12 days ago | Updated 2 hours ago

Associate Director, Software Engineering

Chewy

•

Plantation, Florida, USA

Full-time

Our Opportunity: Our Opportunity: Chewy is hiring an Associate Director/Software Development Manager for our Customer Care Technology team in BOS/FLL/MSP/SEA. Thisteam is responsible for the applications used by CC agents to provide best in class customer service to our customers. As an AD, you will be responsible for a team of engineers who will deliver tools and insights to build the Chewy award winning Customer Care experience. This is a high-profile position that will have exposure across
Posted 60+ days ago | Updated 8 hours ago

Associate Director, Software Engineering

Chewy

•

Dallas, Texas, USA

Full-time

Our Opportunity: Chewy is hiring an Associate Director/Software Development Manager for our Customer Care Technology team in BOS/FLL/MSP/SEA. Thisteam is responsible for the applications used by CC agents to provide best in class customer service to our customers. As an AD, you will be responsible for a team of engineers who will deliver tools and insights to build the Chewy award winning Customer Care experience. This is a high-profile position that will have exposure across business and prod
Posted 60+ days ago | Updated 8 hours ago

Associate Director, Software Engineering

Chewy

•

Boston, Massachusetts, USA

Full-time

Our Opportunity: Our Opportunity: Chewy is hiring an Associate Director/Software Development Manager for our Customer Care Technology team in BOS/FLL/MSP/SEA. Thisteam is responsible for the applications used by CC agents to provide best in class customer service to our customers. As an AD, you will be responsible for a team of engineers who will deliver tools and insights to build the Chewy award winning Customer Care experience. This is a high-profile position that will have exposure across
Posted 60+ days ago | Updated 8 hours ago

Associate Director, Software Engineering

Chewy

•

Minneapolis, Minnesota, USA

Full-time

Our Opportunity: Our Opportunity: Chewy is hiring an Associate Director/Software Development Manager for our Customer Care Technology team in BOS/FLL/MSP/SEA. Thisteam is responsible for the applications used by CC agents to provide best in class customer service to our customers. As an AD, you will be responsible for a team of engineers who will deliver tools and insights to build the Chewy award winning Customer Care experience. This is a high-profile position that will have exposure across
Posted 60+ days ago | Updated 8 hours ago

Associate Director, Software Engineering

Chewy

•

Bellevue, Washington, USA

Full-time

Our Opportunity: Our Opportunity: Chewy is hiring an Associate Director/Software Development Manager for our Customer Care Technology team in BOS/FLL/MSP/SEA. Thisteam is responsible for the applications used by CC agents to provide best in class customer service to our customers. As an AD, you will be responsible for a team of engineers who will deliver tools and insights to build the Chewy award winning Customer Care experience. This is a high-profile position that will have exposure across