Problem management jobs

Lafayette, Louisiana

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Today

IT Problem Management Analyst ** Position Description CGI is seeking an IT Problem Management Analyst to support enterprise problem management and operational excellence within a large scale financial services technology environment. This role will focus on identifying the underlying causes of recurring production and operational issues, recognizing systemic patterns across applications and teams, and driving corrective actions that improve reliability and resiliency. The analyst will review inc

Full-time

USD 76,900.00 - 123,800.00 per year

Manager Incident & Problem Management

West Palm Beach, Florida

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Manager Incident & Problem Management in West Palm Beach, FL. Responsibilities: Critical Incident Response: * Lead the Major Incident Management (MIM) process for all Priority 1 (Critical) and Priority 2 (High) SAP disruptions * Host and facilitate emergency technical bridges, coordinating rapid response efforts across internal IT infrastructure, SAP Basis, network teams, and external vendors * Draft and distribute clear, business-centric

Contract

$68 - $72 hourly

IT Problem Management Analyst

Knoxville, Tennessee

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13d ago

Job Title:IT Problem Management Analyst Duration: Full Time / Permanent Position Location: Lafayette, LA, Knoxville, TN, Columbia, SC, Birmingham, AL Work Mode: 5 Days Onsite Position Description Systemone is seeking an IT Problem Management Analyst to support enterprise problem management and operational excellence within a large scale financial services technology environment. This role will focus on identifying the underlying causes of recurring production and operational issues, recognizing

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Contract

$79000

Vice President - Director, AI Ops, Incident and Problem Management

Baltimore, Maryland

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Today

We are seeking an experienced and dynamic Vice President - Director responsible for AI Operations, Incident Management, Problem Management and Level 2 Application Support. This senior leader will be accountable for the strategy, execution, and continuous improvement of enterprise Incident Management, Problem Management, and Level 2 Application Support capabilities with a desired outcome of minimizing incidents and maximizing service availability. The ideal candidate will possess a strong technol

Full-time

USD 180,000.00 - 210,000.00 per year

Problem Management Automation and Reliability Engineering Consultant. (On-site)

Charlotte, North Carolina

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Today

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Acce

Full-time

Jira Service Management Engineer / Administrator (Remote)

Remote

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3d ago

DivIHN (pronounced divine) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply o

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Third Party, Contract

Depends on Experience

EDC Hardware Break/Fix Operations Manager

Franklin Township, New Jersey

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3d ago

Only local toSomerset, NJ are eligible!Job Description:The Group:Enterprise Data Centre (EDC) is a global organization within the Firms Technology Division, accountable for the strategy, provisioning, operation, and lifecycle management of the Firms data centre portfolio. EDC oversees the end-to-end delivery of data centre services, from initial requirements and construction through day-to-day operations, technology placement, rack-and-stack execution, and physical asset lifecycle management. ED

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Third Party, Contract

Depends on Experience

Incident Response Lead Boise - ID - Idaho

Boise, Idaho

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3d ago

100% ONSITE ROLE Incident Response Delivery Lead Strong Problem Management experience, preferably within an ITIL-based environment Experience working across Incident, Problem, and Change Management Strong analytical and structured problem-solving capability Ability to take an ambiguous problem and develop a structured path to resolution Demonstrated ability to drive actions across multiple teams without direct authority Strong ownership and follow-through Ability to personally execute work, not

Contract, Third Party

$60

L2- Application Support Engineer - W2

Remote

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2d ago

L2 Application Support Engineer Location: Remote (EST) Duration: 6 Months Inspection Works Archive application (called aviation-rhythm-enterprise-archive in ServiceNow) Support. Role Expectations: Be online for standard working hours/availability between ~8am-4pm EST. If working alternate schedule or stepping away from laptop for extended amount of time, please send a Teams message. Respond to all meeting invites in Outlook. Accept, or if there is a conflict, propose an alternate meeting time/da

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Contract

25 - 30

Data Operations Lead

Hybrid in Hopewell Township, New Jersey

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2d ago

Data Operations Lead Patient CRM Data Operations & Stewardship Position Summary The Data Operations Lead is responsible for ensuring operational excellence, reliability, monitoring, stewardship, and continuous improvement of patient data across the Patient CRM ecosystem. This role acts as the operational business owner for CRM data, providing leadership for data quality monitoring, incident management, stewardship operations, archival strategy, production change governance, and data issue remed

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Contract

Depends on Experience

Onsite Print Administrator

Pleasanton, California

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Today

RESPONSIBILITIES: Kforce is immediately adding a full-time Field Service Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Pleasanton, CA. Overview: This role is responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols. The role engages in addressing customer issues and inquiries to ensure utmost customer satisfaction. The role conducts routine installations and configurations a

Contract

$18.63 - $24.39 hourly

Help Desk Manager

Hybrid in Trenton, New Jersey

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16d ago

Greetings Welcome to TechProjects! We specialize in IT System integration to help with some of the biggest names in the public sectors around New York state. Our company provides exceptional IT solutions for our clients, while also offering top-notch career opportunities for our employees. At our firm, we work with a diverse range of clients, from cutting-edge startups to established industry leaders. If you're a tech professional looking for a challenging and rewarding career, we'd love to hea

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Contract, Third Party

Depends on Experience

Support Engineer

Wisconsin

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Today

About the Role: Provide domain-specific technical help to our customers. Help with troubleshooting and resolving routine customer-facing incidents and requests related to specific technology products and services in a domain. What You'll Do: Follow customer support processes and best practices to open and resolve customer incidents and requests. Properly documents incident details including customer perceived issue, customer goal, incident type, business application, work updates, and resolutio

Full-time

USD 60,880.00 per year

Senior Project Manager

Remote or Atlanta, Georgia

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a remote Senior Project Manager to join their team. Summary: This team leads upfront stakeholder outreach, resolves critical application ownership and ServiceNow assignment-group gaps, executes reviews, and enforces standardized cohort governance to secure fully executed Support Agreements and Turnover Records across all transitioning systems. This role is highly visible and execution-focused, responsible for driving accountability, tracking

Contract

$40 - $50 hourly

Problem/Incident Manager

Atlanta, Georgia

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Today

Duration: 12+ months Location: 100% REMOTE We are seeking an experienced IT Problem Management and Incident Trend Analysis Specialist to transform IT operations data into actionable insights, quantify technology risks, and drive measurable improvements in service stability and client experience. The ideal candidate will have strong experience in Major Incident Management, Problem Management, proactive problem identification, and quantitative analysis of IT operational data. Key Responsibilitie

Full-time

Site Reliability Engineer (SRE) – CI/CD Platform Operations

Hybrid in Charlotte, North Carolina

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5d ago

Site Reliability Engineer (SRE) CI/CD Platform OperationsJob Title: Site Reliability Engineer (SRE) CI/CD Platform Operations Location: Charlotte, NC Employment Type: H1B , EAD Work Model: Hybrid Position SummaryWe are seeking a senior Site Reliability Engineer to support CI/CD platform operations, including the EPLX and EPL CI/CD application suites. You will analyze incident trends and alert patterns, fix systemic issues, and keep CI/CD platforms highly available. Required Skills Senior-leve

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Contract

45 - 50

Infrastructure Engineer - Advanced

Jersey City, New Jersey

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Today

Location: Jersey City, NJ Salary: $70.00 USD Hourly - $80.00 USD Hourly Description: Role: Lead Infrastructure Engineer Location: Jersey City, NJ Job Type: Contract with Possible Hire Our client is seeking a Lead Infrastructure Engineer with strong experience in private cloud infrastructure, troubleshooting, and supporting large-scale distributed environments. This role will provide technical leadership while partnering with Engineering, SRE, and Product teams to ensure platform reliability,

Contract

USD 70.00 - 80.00 per hour

Application Support Analyst

Remote

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30+d ago

Position: Application Support Analyst Location: Remote Duration: Long Term Job Description: Provide support to office or business unit users of proprietary or custom application software. Answer technical questions, troubleshoot problems, and guide users to gain productive use of software. May extract data, format and run reports, or perform specific analytical functions using application. May have substantial subject matter knowledge of business unit discipline. Includes both staff in corporate

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Contract

Depends on Experience

Java Production Support Analyst

Dallas, Texas

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11d ago

Role: Java Production Support Analyst Location: Dallas, TX (Onsite) Duration: 6+ months contract Job Description: We are seeking an experienced Java Production Support Analyst with strong hands-on experience in supporting and troubleshooting enterprise Java-based applications in production environments. The ideal candidate should have expertise in Linux/Unix, Shell Scripting, SQL, ServiceNow, and working knowledge of Azure Cloud, Dockerand Kubernetes. This is primarily an L1/L2 Applicatio

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Contract, Third Party

Depends on Experience

Data Analyst

Remote or Atlanta, Georgia

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a remote Data Analyst to join their team and to support AI-driven visualization and analytics for problem management. This role will focus on extracting, wrangling, and analyzing complex ServiceNow data to deliver proactive insights across incidents, changes, and ad-hoc requests. Key Responsibilities: * Analyze and wrangle complex datasets from ServiceNow * Build and maintain SQL queries for analytics and reporting * Leverage Google Cloud Pl

Contract

$40 - $50 hourly