problem management jobs

Columbus, Ohio

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Today

We are looking for a decisive and service-oriented Incident & Problem Management Lead to take ownership of and enhance our organization's response and recovery capabilities. This dual role is responsible for overseeing the entire lifecycle of both Incident Management and Problem Management, ensuring quick resolution of service disruptions and the long-term elimination of root causes. As the primary authority for operational stability, you will spearhead the development of integrated processes, f

Full-time

USD 60.00 - 65.00 per hour

Lead Problem Management Associate

Hybrid in Jersey City, New Jersey

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Today

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t

Full-time

Technology Support Lead - Problem Management

Jersey City, New Jersey

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Today

Job Description Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead and Problem Manager in Consumer and Community Bank's Technology team, you'll have the opportunity to influence production stability by contributing to the core problem management functions of Engage, Improve, Plan, and Measure. You'll play a key role in transforming this domain and our services to enhance their scalability and reliability

Full-time

USD 142,500.00 - 190,000.00 per year

Technology Support Lead - Thematic Problem Management

Wilmington, Delaware

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Today

Job Description Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Problem Manager within Consumer and Community Banking, you will play a crucial role in enhancing production stability by anticipating and preventing IT issues. You will focus on fostering a stable and reliable IT environment through the identification and resolution of thematic issues and effective risk mitigation strategies. You will be a key player in transfor

Full-time

IT Manager IV - I&O Change & Problem Management

Phoenix, Arizona

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Today

Job Title: IT Manager IV - I&O Change & Problem Management Location: Block 23 What you'll do: As an IT Manager IV of Change and Problem Management you'll serve as a Subject Matter Expert (SME) in multiple functional areas/domains on system processes and data structures that support multiple technology disciplines. In this role you'll manage multiple large teams to deliver complex projects in designated domains or functional areas to maintain the security posture on time and on budget. Addition

Full-time

System Engineer II - ITSM Problem Management

Deerfield, Illinois

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Today

Job Description Job Summary: Manages the resolution of major incidents and problems within the IT environment. The role includes managing the problem investigation process, ensuring that problems are correctly identified and resolved in a timely manner, and that correct and adequate workaround solutions and/or permanent fixes are made available to the business as well as lessons learned, and preventive actions are identified and completed. Provides systems engineering support for any area with

Full-time

USD 79,300.00 - 127,000.00 per year

Service Delivery Lead

Hybrid in Orlando, Florida

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17d ago

Job Description Location: - Orlando, Florida Role: - Service Delivery Lead Job Summary We are seeking an IT Service Delivery Leader to play a crucial role in ensuring that IT services are delivered efficiently and effectively to meet the needs of an organization. SDL need to ensure Digital & Technology Service Delivery is providing world class support to our internal and external clients. Years of experience needed Relevant experience of 10+ years.Qualifications A bachelor s degree in IT, Comput

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Third Party, Contract

$60 - $65

ServiceNow Developer

San Francisco, California

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2d ago

Job Description Must Have Technical/Functional Skills Technical Competency Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual AgentAbility to configure ServiceNow ITSM applications in alignment with approved design plansKnowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testingExperience with dev

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Full-time

$120,000 - $140,000

Incident Manager

Hybrid in Princeton, New Jersey

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Yesterday

Incident Manager Location: Princeton, NJ (Hybrid) Duration: 12 months Regional escalation point of contact for Incident Management related activities across Ratings. Lead P1 and P2 Major Incident management & communications, including but not limited to: coordinating required resources, diagnosing incidents, triaging, documenting and working towards resolution. Technical understanding in the areas of cloud infrastructure, DevOps framework, storage and networking infrastructure; utilize backgroun

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Contract, Third Party

Depends on Experience

IT Service Improvement Consultant

Holyoke, Massachusetts

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Today

W2 ONLY Job Title: IT Service Improvement Consultant Duration: 12+Months Location: Holyoke, MA, 3 days they must be at on-site (Tuesday, Wednesday and Thursday) Candidate Requirements The IT Service Improvement Consultant is responsible for assessing, advising, and driving improvements throughout the Information Services organization, with a heavy focus on IT incident and problem management, IT service resilience, and business continuity practices. The selected Consultant will work cross-fu

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Contract

ServiceNow Developer with AI

California

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Today

Job Title: Lead Software Developer (ServiceNow, DevOps, AI) Location: Santa Clara, CA Job Summary: We are seeking an experienced and driven Lead Software Developer to join our dynamic team. The ideal candidate will have hands-on expertise in ServiceNow, strong JavaScript skills, and working knowledge of DevOps practices. You will lead software design initiatives, conduct peer reviews, mentor developers, and contribute to our AI integration efforts. This role demands both strategic thinking and

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Contract, Third Party

Incident Analyst

Hybrid in Rosemont, Illinois

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Today

Date Posted: 08/15/2025 Hiring Organization: Rose International Position Number: 487066 Industry: Food & Beverage Job Title: Incident Analyst Job Location: Rosemont, IL, USA, 60018 Work Model: Hybrid Work Model Details: 3 days office and 2 days remote. Shift: 8:00 am - 5:00 pm (CST) Mon-Fri Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 5 Min Hourly Rate($): 80.00 Max Hourly Rate($): 90.00 Must Have Skills/Attributes: Incident Management, ITIL, PMP, Progra

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Full-time

USD 80.00 per hour

Senior Project Manager

Remote

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Today

ASSYST is seeking a Senior Project Manager to support a critical role in delivering the vital software applications and infrastructure that power the client s educational system, in Austin, TX The Senior Project Manager will be responsible for leading Agile software development teams through the full software development lifecycle (SDLC), ensuring the on-time delivery of projects critical to fulfilling legislative requirements and agency strategic priorities. This role demands a strong leader

Third Party, Contract

Depends on Experience

IT Service Improvement Consultant -Hybrid

Hybrid in Holyoke, Massachusetts

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Today

Title :IT Service Improvement Consultant Location: Holyoke,MA (Hybrid) The IT Service Improvement Consultant is responsible for assessing, advising, and driving improvements throughout the Information Services organization, with a heavy focus on IT incident and problem management, IT service resilience, and business continuity practices. The selected Consultant will work cross-functionally throughout IT and with business stakeholders to identify service inefficiencies, facilitate incident retros

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Full-time, Contract

BASED ON EXPERIENCE

IT End User Services Technician

Remote or Hot Springs, Arkansas

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Today

Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more tha

Full-time

USD 22.89 - 33.20 per hour

IT Support Level I

Bellevue, Washington

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12d ago

MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility. Compensation: $19-$20 per h

Full-time

USD 19.00 - 20.00 per hour

Senior Tech Support Specialist - La Crosse, WI

La Crosse, Wisconsin

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Today

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health opt

Full-time

USD 23.70 - 46.35 per hour

Service Desk Analyst

Remote

•

Yesterday

W2 Only - No C2C Not accepting 3rd party resumes Location: Remote from anywhere in the United StatesEmployment Type: 9-month contract w/potential for extensionFederal Onboarding: Public Trust - Need to pass government clearance Background Check and Drug Screening Required Job Description We are seeking a Service Desk Analyst to join our dynamic IT Service Management (ITSM) team in providing Tier 1 and Tier 2 support for FPAC applications and technical issues. This position focuses on Incident, K

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Contract

Up to $35

IT End User Services Technician

Chandler, Arizona

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Today

Full-time

USD 24.10 - 34.94 per hour

Tier 2 Support Engineer

Frisco, Texas

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Today

Job Title: Tier 2 Support Engineer Location: Frisco, TX & Overland Park, KSPay Rate: $45/hr Job Description We are seeking Tier 2 Support Engineers with a strong understanding of incident, problem, and change management processes, ITIL framework, and automation monitoring. This role involves lifecycle management, documentation for knowledge re-use, and collaboration with automation teams to improve operational efficiency. Candidates should have experience with automation tools (Ansible, Python,

Easy Apply

Contract

$45+

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problem management jobs