problem management Jobs

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Analyst, IT Problem Management

Concentra

Addison, Texas, USA

Full-time

Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The, IT Problem Management Analyst will be a process-oriented, data-driven individual with skills to ana

Problem Manager / Major Incident Manager ITIL Foundation certified- Day 1 Onsite

CSI Consulting

New York, New York, USA

Contract, Third Party

Location: New Jersey or New York Shift: 8/5 Rotational Experience: 6+ years in Problem Management or Major Incident Management within IT Service Management Key Responsibilities: Provide Root Cause Analysis (RCA) document within 5 business days of incident resolution. Prioritize and schedule calls with technical teams to identify the root cause of issues. Update and maintain the Problem Field in Service-Now with data from RCA investigations. Manage Problem Tasks derived from investigations unti

Problem Manager

IT-SCIENT

Jersey City, New Jersey, USA

Contract, Third Party

Job Title: Problem Manager Location: Jersey City, NJ Duration: Contract C2C Key Skills and Competencies: 6+ years of experience in Problem Management or Major Incident Management.Strong knowledge of ITIL Problem Management and Major Incident Management processes.Excellent communication, critical thinking, and root cause analysis skills.Open to working in US shifts (ET hours).ITIL Foundation certified.Service-Now experience is a plus. Thanks, Nitesh

DSCSA Support Lead

Jubilant Consulting

Raleigh, North Carolina, USA

Contract, Third Party

Strength in incident management, patch management, problem management, and change management skills. Will be responsible for E2E operations and management of SLAs and adhering to compliance timelines. Experience working with/under DSCSA (Drug Supply Chain Security Act) Will coordinate the entire support aspect of the project with multiple stakeholders Experience: 7-11 years

Field Support (Tough Book Specialist)

Diverse Lynx Llc

Plano, Texas, USA

Contract

Role Field Support (Tough Book Specialist) Location: Plano, TX (Onsite turn over shifts between 5am 5pm CST) Contract: Long Term Job Description Minimum 4-6 years of experience in supporting MDT (Mobile Data Terminal) devices, preferably in a mobile technology environment.Strong experience in remotely supporting MDT and other business users and troubleshooting issues efficiently.Experience with SIM card activation processes and experience in configuring SIM cards for MDT devices.Proficiency in

Incident Management & Dealer Support

Dolphin Solutions Inc

Los Angeles, California, USA

Full-time, Contract, Third Party

Job Title: Incident Management & Dealer Support Location: Los Angeles, CA Duration: 12+ months Domain: Telecom Must go to several client stores all 5 days in a week to work Requirements: Candidates with minimum 5-10 years of experience in production support / ITSM projects supporting Incident Management / Problem management Skills : Incident Management with SQL/ PLSQL / Kibana/ Technical skills : SQL/PL SQL/Oracle Tools: ServiceNow, JIRA, Kibana / Grafana Basic Knowledge on API Customer hand

SeniorLinux Support Engineer

Pyramid Consulting, Inc.

Plano, Texas, USA

Contract

Immediate need for a talented Senior Linux Support Engineer. This is a 12+months contract opportunity with long-term potential and is located in Plano, TX (Hybrid ). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-67446 Pay Range: $55 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: NOTE: Candidates will be w

Mainframe zOS Administrator / zOS Engineer

Fynbosys Inc

Hartford, Connecticut, USA

Contract

Job Description: Responsible for on-going product currency and maintenance insuring it operates in an optimized manner.Possess and maintain a working knowledge of the product within the mainframe ecosystem.Support incident response and change implementation as needed.Work within a team setting offering product knowledge expertise as requiredIncident Management / Problem Management by performing problem analysis and resolution implementationSupport maintenance release and major OS upgrades.Proces

Systems Engineer

Pyramid Consulting, Inc.

Westlake, Texas, USA

Contract

Immediate need for a talented Systems Engineer . This is a 07+months contract opportunity with long-term potential and is located in Westlake, TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-68798 Pay Range: $55 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Key Skills; I

IT Telecom Technician

Evolver Federal

Washington, District of Columbia, USA

Full-time

Overview Evolver is seeking an IT Telecommunications Technician who has a broad knowledge of working with VOIP and multiple call managers with strong customer service skills and a telecommunications background. The job functions will be performed on-site during normal operating hours (weekdays from 8:00 a.m. to 4:00 p.m.) in Washington, DC. Responsibilities This position requires work on-site in Washington, DC (next to Smithsonian Metro) daily with occasional travel to other offices in Virginia

Incident Analyst || Hybrid Rosemont, IL

Stellent IT LLC

Rosemont, Illinois, USA

Contract, Third Party

Incident Analyst Location: Hybrid Rosemont, IL (In office 10 days/month (alternating 2 days in office one week, 3 days in office following) Duration: 6 months Job Description: Participate in a 24/7 on-call rotation to manage major incidents. Lead business-impacting incident resolution with cross-functional teams. Communicate timely updates to stakeholders during incidents. Conduct root cause analysis and track corrective actions. Maintain incident and problem management documentation. Cre

Infrastructure Support Specialist

Quest Diagnostics Inc.

Irving, Texas, USA

Full-time

Overview This position is responsible for all tactical aspects of delivering IT Support to Quest's Irving, TX labratory. This position is a key contributor within the region, as it relates to supporting laboratory operations. Responsibilities Support Tier -2 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security administration, and asset management Troubleshoot and resolve all service center tickets routed to your Assig

Sr. ServiceNow Developer (NEED ONLY LOCAL CANDIDATES)

New York Technology Partners

Houston, Texas, USA

Third Party, Contract

Job Title : ServiceNow Developer Location : Houston, TX (Onsite 5 Days a Week) - MUST Duration : 6+ Months Contract ( Extension Possible ) NOTE: NEED ONLY LOCAL CANDIDATES, DON'T SHARE ME NON-LOCALS Job Description Hands on ability to configureModule Experience:Incident Management Module.Problem Management ModuleChange Management ModuleAsset Management ModuleConfiguration Management Database (CMDB) ModuleService Catalog ModuleService Level Management ModuleKnowledge Management ModuleStrong exper

IT Infrastructure Architect

ULINE

Pleasant Prairie, Wisconsin, USA

Full-time

IT Infrastructure Architect Pay from $121,000 to $185,000 per year Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Develop your ideal IT career, crafting custom software solutions, at Uline. Bring your expertise to help manage our industry-leading team behind one of the largest e-commerce sites in the U.S. Better together! This position is on-site in Pleasant Prairie, WI or Waukegan, IL based on need, and we are looking for people who share our passion. Position Respon

ITSM Change Manager

Kforce Technology Staffing

Westlake, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a ITSM Change Manager in Westlake, TX. Duties include: * Demonstrates an understanding of policies, procedures, standards, environment, and underlying importance/need of change management processes * Reviews and assesses the content of change requests to ensure required details are included * Participates in change review and Change Advisory Board meetings * Facilities and provides oversight for systems installation, code deployment and infr

Mainframe Lead L1 L2 teams (C13/VP) Irving, TX

Citi

Irving, Texas, USA

Full-time

L1-L2 Enterprise Command Center Operations Manager / Senior Lead Who are we? Citi Enterprise Command Center (Mainframe Operations) provides the first line operations monitoring as well as advance support services that enable Citi's core Mainframe operation infrastructure to operate 24/7/365. Citi has one if not the largest Mainframe deployment in the world all in support of the core financial functions and services to our global customers. We provide the critical technical monitoring and overs

IT Support Analyst Supervisor

Kansas Office of Information Technology Services

Topeka, Kansas, USA

Full-time

Office of Information Technology Services (OITS)IT Support Analyst Supervisor - LOCAL TO TOPEKA, KS METRO Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values work-life balance. With the state's generous paid time off, including holidays, this ensures our employees have the time they need to rejuvenate. We actively support our team's professional growth through tuition and certification reimbursement, empowering them

IT Service Desk Technician

ULINE

Pleasant Prairie, Wisconsin, USA

Full-time

IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full potential in a collaborative IT environment where you'll troubleshoot technology issues as an IT Service Desk Technician. Bring your skills to an industry leader that runs one of the largest e-commerce sites in the U.S. Better together! This position is on-site in Pleasant Prairie, WI or Waukegan, IL bas

Systems Analyst

Y & L Consulting Inc.

Austin, Texas, USA

Contract

Job Title: Systems AnalystLocation: Austin, TX (Hybrid 2 days onsite, 3 days remote)Schedule: Onsite required on Mondays and TuesdaysWork Authorization: Local candidates only no relocation or remote-only options availableDuration: Long-term contract Job Summary:We are seeking a Systems Analyst to support the ongoing development and optimization of a key enterprise application. As this application s functionality grows, so does the need for a dedicated analyst to identify inefficiencies, resolve

ServiceNow Developer Risk & GRC

ConsultUSA

Pittsburgh, Pennsylvania, USA

Contract

Description: Our client has an immediate need for a ServiceNow Developer, who is responsible for the implementation, configuration, and management of the ServiceNow platform, ensuring it meets organizational needs and drives efficient service delivery across various business functions Requirements: Bachelor s degree is a plusServiceNow System Administration Certified preferred8+ years of experienceExperience in Policy & Compliance management, Risk Management, Audit Management, Cyber Security Exe