problem management jobs

Hybrid in Tampa, Florida

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Today

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t

Full-time

Associate Principal, Incident/Problem Management

Hybrid in Chicago, Illinois

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19d ago

Hybrid, 3 days onsite, 2 days remote We are unable to sponsor as this is a permanent full-time role A prestigious company is looking for an Associate Principal, Incident/Problem Management. This role is focused on incident and problem management, ServiceNow, ITIL, Splunk, etc. Responsibilities: Lead and manage the full lifecycle of all incidents, especially major incidents, ensuring swift resolutionServe as the command point during major incidents, directing technical teams and coordinating res

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Full-time

$100,000 - $120,000

Incident Management and Problem Management

Hybrid in Chicago, Illinois

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17d ago

NO SPONSORSHIP Incident Management and Problem Management Preference is that you have some infrastructure background. 3-5 years experience. Salary: $100-$120k + 15% Bonus LOCATION: CHICAGO, IL 3 days onsite, hybrid 5 years IT service management, 3 years incident management, financial experience ITIL framework ITSM tools ServiceNow infrastructure networks cloud servers etc. Splunk incident management The Incident Manager is responsible for leading the end-to-end incident management process in a

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Full-time

$100,000 - $120,000

Program Process Engineer

Berkeley Heights, New Jersey

•

Today

Overview: We are seeking an experienced and strategic Problem Manager with a broad IT background and a strong grasp of enterprise IT operations within the ITIL framework. The ideal candidate excels at both detailed analysis and high-level strategic thinking and will lead the end-to-end problem management process to ensure minimal disruption to IT systems and business operations. Key Responsibilities: Manage the full lifecycle of IT problems using structured, risk-based analysis within the ITIL

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Contract

Depends on Experience

Business Analyst

Kansas City, Missouri

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11d ago

Sr. Business Analyst Summary We are seeking a detail-oriented Sr. Business Analyst to support software development projects by gathering requirements, documenting processes, and leading testing efforts. This role will serve as a subject matter expert on internal platforms and work closely with cross-functional teams to ensure successful project delivery. Responsibilities Lead or participate in requirement-gathering and analysis sessions.Translate business needs into clear, actionable documenta

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Full-time

Depends on Experience

Senior Network Engineer - Mobility

Tampa, Florida

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10d ago

IntroductionAn employee in this class is responsible for technical analysis work with an emphasis on internetworks and telecommunications. Under general direction, employees are required to exercise extensive initiative and independent judgment in selection of work methods and formulation of recommendations to meet program needs, objectives, and goals.Nature Of WorkEmployees coordinate and monitor the work of other team members in the completion of specified assignments. Tasks require that the e

Full-time

$99,257.6 - $148,824

Senior Production Support Engineer (with Insurance Domain Exp.) Insurance Client (Remote, Long-Term) | Only Independent VISA Holders

Remote

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5d ago

Senior Prod Support Engineer (with Insurance Domain Experience) Remote Role duration Long term Contract Below will be the key responsibilities Insurance experience is expected for this role Lead and coordinate SEV1/SEV2 incident calls, ensuring timely resolution and clear communication.Conduct thorough post-incident reviews and drive root cause analysis (RCA).Manage Problem Records (PRBs) and associated tasks to eliminate recurring issues.Collaborate with cross-functional teams to implement corr

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Contract

Depends on Experience

Service Delivery Manager (Growth Opportunity)

Hybrid in Irving, Texas

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Today

Join this international organization as they remake their infrastructure to enhance their ability for Global growth. Great opportunity to enjoy the opportunities as they create opportunities for professional advancement! As the primary liaison between the business and IT, utilize your strong background in ITSM, team leadership, and customer-focused service delivery. You will oversee the delivery of IT services, ensuring high-quality support across the organization, responsible for managing servi

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Full-time

Depends on Experience

Systems Engineer

Oklahoma City, Oklahoma

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Today

Description The Systems & Infrastructure Engineer is a subject matter expert who leads implementations of the datacenter, server and storage environments for all centralized and/or facility equipment, and provides operational and engineering support, including image archive and disaster recovery. The senior system engineer designs, documents, and implements server, desktop, storage, and other datacenter technologies and processes and ensures division and facility-based systems adhere to securit

Full-time

USD 100,000.00 - 140,000.00 per year

Manager IT Service Desk & Healthcare Support

Vienna, Virginia

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24d ago

About GSPANN GSPANN is a digital transformation partner helping organizations accelerate innovation and deliver exceptional customer experiences. With over 20 years of expertise, we specialize in data, analytics, cloud, digital commerce, customer experience, and AI-driven solutions. We work with Fortune 500 companies and global enterprises across industries, providing consulting, technology, and managed services. Our team of passionate professionals blends strategic thinking, technical expertis

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Full-time

Depends on Experience

Fault Management Engineer ADTRAN Equipment

Remote

•

Today

Title: Fault Management Engineer ADTRAN Equipment Location: Remote Role Contract Length: 12 Months (W2 contract) Summary: Seeking fault management engineer with ADTRAN equipment experience with focuses on networks and services like VoLTE (Voice over LTE), cloud networks, and IMS (IP Multimedia Subsystem).Will be responsible for identifying, isolating, and correcting faults in a system specific to ADTRAN equipment to ensure it operates reliably. This will include network incident and problem mana

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Contract

$65 - $75

Informatica Platform Engineer

Hybrid in Dallas, Texas

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2d ago

Job Description: Bachelor's degree in computer science or a related study and/or equivalent experienceMinimum 6 years of experience in IT industry4+ years of experience working as Administrator for Informatica Data Quality and/or Informatica Data Integration Hub platforms in 24*7 global environment. This includes but limited to installation, configuration, upgrade, and on-going Administration activities.Experience Administering Informatica PowerCenter and Informatica PowerExchange products.Expe

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Contract

$40 - $50

Informatica Administrator

Hybrid in Dallas, Texas

•

Today

Informatica AdministratorIntroduction:The Informatica Administrator will be responsible for managing and maintaining the Informatica Data Quality and Informatica Data Integration Hub platforms in a 24*7 global environment. They will work closely with cross-functional teams to ensure the smooth operation of the platforms. Responsibilities:Install, configure, upgrade, and perform on-going Administration activities for Informatica Data Quality and Informatica Data Integration Hub platforms.Collabor

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Contract

50 - 60

Informatica Platform Admin | Dallas, TX (Hybrid) | Independent W2 (No C2C)

Hybrid in Dallas, Texas

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Today

Job Title: Informatica Platform Administrator Location: Dallas, TX (Hybrid 3 days/week) Client: will be disclosed Visa Status: Only Independent (Passport Number is Mandatory for the submission) Mode of Interview: Virtual (Video Interview) Job Description Looking for Informatica Administrative experience with Informatica Platforms (installation, configurations, upgrades, etc.) very important. App Dev experience is a plus but not a must have. Job Description: Bachelor's degree in computer science

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Contract

Depends on Experience

Sr. ServiceNow Developer with Oil and Natural Gas Domain Background - NEED ONLY LOCALS CANDIDATES

Houston, Texas

•

Today

Job Title : Sr. ServiceNow Developer with Oil and Natural Gas Domain Background Location : Houston, TX (Onsite 5 Days a Week) - MUST Duration : 6+ Months Contract ( Extension Possible ) Experience : 12+ Years of experience - MUST Job Description Hands on ability to configureModule Experience:Incident Management Module.Problem Management ModuleChange Management ModuleAsset Management ModuleConfiguration Management Database (CMDB) ModuleService Catalog ModuleService Level Management ModuleKnowled

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Third Party, Contract

Depends on Experience

Production Support Analyst Infrastructure & Application

Hybrid in Jersey City, New Jersey

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6d ago

A client of Innova Solutions is immediately hiring for a < Production Support Analyst Infrastructure & Applications > Position type: Full-time - Contract Duration: 12+ Months Location: Jersey City or Richmond, VA Hybrid role Production Support for shaping of infrastructure and application architecture for the Tooling and Automation of the Incident Management ecosystem to solve for emerging business requirements, ensure design is flexible and modular. This includes facilitating solution-driven di

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Contract

$35 - $40

Technical Business Analyst

Hybrid in Plano, Texas

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11d ago

Technical Business Analyst/ Project Lead This role as a Technical Business Analyst will require strategic design and mapping of business requirements and solutions to system/technical requirements. An individual filling the Technical Business Analyst role should be comfortable to articulate possible solutions applicable to experience with Cloud-Based Software solutions. The Technical Business Analyst will also be responsible for writing technical specifications (for custom development, system i

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Contract

Depends on Experience

Urgent || Role: Opcenter Discrete Lead || Location: Greensboro, NC || Duration: Contract

Jacksonville, Florida

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Today

Role: Opcenter Discrete Lead Location: Greensboro, NC Duration: Contract Development in Opcenter Discrete modules is a must! Not interchangeable with other Opcenter programs/platforms! Work with customer stakeholders on solution design based on Siemens OpCenter MOM platform. Techno-Functional Analysis and impact assessment of change and new requirements, provide efficient and optimum solution to complex business problems Ability to provide product and technical guidance on Opcenter applicat

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Third Party, Contract

Senior PKI Administrator

Arlington, Virginia

•

Today

Overview GovCIO is currently hiring for a Senior PKI Administrator with an active Secret clearance to issue and maintain a federal customer's Public Key Infrastructure (PKI) tokens as prescribed by the Defense Information Systems Agency (DISA) for classified networks. This position will be located in Arlington, VA, and will be a fully onsite position. Responsibilities Manages the Registration Authority/Trusted Agent (RA/TA) processes, roles, and responsibilities throughout the enterprise using

Full-time

USD 115,000.00 - 120,000.00 per year

Systems Administrator III, Applications (Pharmacy Automation) - On-Site WA

Renton, Washington

•

Today

Job Summary: In addition to the responsibilities listed below, this position participates in the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives

Full-time

USD 49.85 - 64.51 per hour

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problem management jobs